Crown InfoLink 3.0

Crown Equipment Corp., a manufacturer of forklifts and related products, has released InfoLink 3.0, the newest version of its fleet and operator management system. The latest release includes new features specifically designed to improve customer productivity and reduce costs throughout the warehouse network.

InfoLink 3.0 builds on the dashboard approach used in the previous version, InfoLink 2.5, and increases visibility into operator productivity as well as fleet energy use and service history. Customers can also gain operational and cost efficiencies by viewing warehouse management system and forklift information within a single vehicle-mounted computer (VMC).

InfoLink 3.0 is equipped with six dashboards covering key areas of operator and fleet performance—compliance, impacts, productivity, utilization, energy, and service. Dashboard views deliver a graphical overview of performance based on user-defined settings. The InfoLink interface uses color-coded opportunity indicators that provide managers with at-a-glance information on whether their trucks are meeting predetermined goals (green), require attention (yellow), or need immediate action (red).

The new productivity dashboard reports metrics such as average lifts per hour, average speed, average travel distance, and operator log-in status. The energy dashboard provides key information for both electric and IC forklifts. For example, fleets with electric forklifts can obtain reports showing the number of battery changes, early battery changes, and short charge cycles, among other information. The service dashboard also reports the impact of truck downtime on operations and provides a direct link to service information. When a user clicks on the recorded truck event code within InfoLink, the system takes him or her directly to the troubleshooting section for that event in the Crown service and parts manual.

Company: Crown Equipment Corp.

Company URL: www.crown.com