HOUSTON, TEXAS, July 9, 2018: Crane Worldwide Logistics has been working in partnership with AerFin, a leading aftermarket supply and technical advisory organization providing end of life solutions to the aviation industry on a number of projects across the UK and internationally.
Most recently, Crane Worldwide Logistics Time Critical team was called upon urgently as the AerFin team had an aircraft on the ground (AOG) situation and a critical replacement part was required. AerFin had less than 24 hours to find a replacement unit and get it to London City airport to avoid downtime and potentially expensive charges from their client. Crane Worldwide's Time Critical Team jumped into action to help resolve the situation with a detailed plan of action.
The needed unit was located in Texas and needed to get to London, UK immediately. Crane managed the entire transportation from collection to customs to delivery all while providing superior client service, being on time and keeping AerFin updated every step of the way.
"Crane understood our urgency for this delivery and they seamlessly made it happen. Their client service is unparalleled with any we have seen in the industry," said Ben Pinington, Head of Operations at AerFin. "I would recommend Crane to our clients as they are true professionals and provide tailor-made, time sensitive solutions that can be relied upon."
"We are proud to partner with AerFin and provide the solution they needed in this circumstance. We understood that this critical shipment did not only have financial implications but also reputational implications for our client," said Chris Lee, Managing Director UK at Crane Worldwide. "We look to provide stellar service every day for our clients whether in the US, UK or anywhere else in the world on time and on budget."