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Home » Xtreme Guarantee money-back pledge
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Xtreme Guarantee money-back pledge

July 1, 2005
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Saia Inc., a regional less-than-truckload carrier, has launched its Xtreme Guarantee program, which guarantees all six of the company's proprietary Customer Service Indicators with a full money-back pledge. The guarantee includes pickup on the day committed, delivery by 5:00 based on scheduled transit times, claim-free delivery, accurate invoicing, proof of delivery within five minutes when requested, and the settling of all approved customer claims within 30 days. A failure on any of these counts will result in a refund of the entire invoice. Saia provides less-than-truckload transportation within the Midwest, South, West and Northwest United States, with partner services available throughout North America.

Company: Saia Inc.

Company URL: www.saia.com

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KEYWORDS Saia Inc.
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