We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.
  • INDUSTRY PRESS ROOM
  • ABOUT
  • CONTACT
  • MEDIA FILE
  • Create Account
  • Sign In
  • Sign Out
  • My Account
Free Newsletters
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
    • Mobile Apps
  • TRANSPORTATION
  • MATERIAL HANDLING
  • TECHNOLOGY
  • LIFT TRUCKS
  • PODCAST ETC
    • Podcast
    • Webcasts
    • Blogs
      • One-Off Sound Off
      • Global Logistics and Risk
      • Empowering Your Performance Edge
      • Analytics & Big Data
      • Submit your blog post
    • Events
    • White Papers
    • Industry Press Room
      • Upload Your News
    • New Products
      • Upload Your Product News
    • Conference Guides
    • Conference Reports
    • Newsletters
    • Mobile Apps
  • DCV-TV
    • DCV-TV 1: News
    • DCV-TV 2: Case Studies
    • DCV-TV 3: Webcasts
    • DCV-TV 4: Viewer Contributed
    • DCV-TV 5: Solution Profiles
    • Parcel Forum 2022
    • MODEX 2022
    • Upload Your Video
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
    • Mobile Apps
  • TRANSPORTATION
  • MATERIAL HANDLING
  • TECHNOLOGY
  • LIFT TRUCKS
  • PODCAST ETC
    • Podcast
    • Webcasts
    • Blogs
      • One-Off Sound Off
      • Global Logistics and Risk
      • Empowering Your Performance Edge
      • Analytics & Big Data
      • Submit your blog post
    • Events
    • White Papers
    • Industry Press Room
      • Upload Your News
    • New Products
      • Upload Your Product News
    • Conference Guides
    • Conference Reports
    • Newsletters
    • Mobile Apps
  • DCV-TV
    • DCV-TV 1: News
    • DCV-TV 2: Case Studies
    • DCV-TV 3: Webcasts
    • DCV-TV 4: Viewer Contributed
    • DCV-TV 5: Solution Profiles
    • Parcel Forum 2022
    • MODEX 2022
    • Upload Your Video
Home » New headset computer provides visual guides for field service, training
inbound

New headset computer provides visual guides for field service, training

December 2, 2012
Susan K. Lacefield
No Comments

Imagine warehouse workers wearing a head-mounted computer that visually guides them through the aisles and shows them which product to pick or where to place it, or maintenance employees using the headset to see instructions for repairing material handling equipment.

That may sound like scenes from a sci-fi movie. But Motorola's new HC1 headset computer, currently available for field-service and training applications, could potentially make these and other futuristic warehousing applications a reality.

The HC1 is no ordinary headset. When the user pulls on the device's black web-like cap, it's almost like putting on a second brain. A video camera nestles against the temple, an earpiece sits next to the ear, and an optics display pod rests just below the line of sight. It's the display pod that sets the HC1 apart from other headsets. By looking down into the pod, the user can see maps, schematics, or any other information he or she could access through a mobile device such as a smart phone or tablet computer. Users navigate through documents with a combination of voice commands and head gestures.

When a user looks into the pod, it's like looking into a microscope, but the image appears as if it were on a 15-inch computer screen, says Nicole Tricoukes of Motorola Solutions. The pod's position below eyelevel enables what Tricoukes calls "information snacking." "Users can glance down, 'grab' whatever information they need, and then look back up at what they are working on," she says.

The headset offers an optional camera that can transmit pictures or videos, enabling communication between a field-based associate and a remote expert. "The field person could snap a picture and send the image to the remote expert. Then, the expert could annotate the image like a football play and send it back to the field associate," Tricoukes explains.

For now, Motorola is focusing on the HC1's uses in maintenance and repair, field operations, and training and simulation. But the company does see a future for the HC1 in logistics. Some of its customers and technology partners are already "playing with" prototypes in warehouses and DCs.

Automatic Data Capture Mobile Computer Systems
KEYWORDS Motorola
  • Related Articles

    Marathon field computer

    ITC PROVIDES AFS FENCING FOR SLOAN PARK, SPRING TRAINING HOME OF WORLD CHAMPION CHICAGO CUBS

    ITC PROVIDES ARCHITECTURAL FENCING SYSTEM FOR SLOAN PARK, SPRING TRAINING HOME OF WORLD CHAMPION CHI

Susanlacefield
Susan Lacefield has been working for supply chain publications since 1999. Before joining DC VELOCITY, she was an associate editor for Supply Chain Management Review and wrote for Logistics Management magazine. She holds a master's degree in English.

Recent Articles by Susan Lacefield

Fred Smith is not worried about Amazon

It’s time to up your marketing game

Using predictive analytics to make cycle counting better

You must login or register in order to post a comment.

Report Abusive Comment

Most Popular Articles

  • Schneider welcomes first battery-electric truck

  • Fred Smith is not worried about Amazon

  • RJW LOGISTICS GROUP EXPANDS RETAIL LOGISTICS OPERATION TO DALLAS

  • Maersk deploys indoor drones for warehouse inventory counts

  • Outlook 2023: What’s in store for logistics/supply chain?

Now Playing on DCV-TV

C8c3bc6b a91d 4181 a18f 35f288257630

ACPaQ: Fast and reliable automated mixed case palletizer

DCV-TV 4: Viewer Contributed
Fully Automated Mixed Case Palletizing ACPaQ is a universally applicable solution for fully automated order picking of mixed case pallets based on customers‘ requirements. Its software allows you to customize the palletizing order to increase efficiency during in-store replenishment. The mixed case palletizer...

FEATURED WHITE PAPERS

  • The five best applications for robotic lift trucks in warehouse environments

  • Fulfillment Facility Improved Efficiencies by 4x

  • 3PLs: Complete Orders Faster with Flexible Automation

  • Reusable Packaging for the New Wave of Supply Chain Automation

View More

Subscribe to DC Velocity Magazine

GET YOUR FREE SUBSCRIPTION
  • SUBSCRIBE
  • NEWSLETTERS
  • ADVERTISING
  • CUSTOMER CARE
  • CONTACT
  • ABOUT
  • STAFF
  • PRIVACY POLICY

Copyright ©2023. All Rights ReservedDesign, CMS, Hosting & Web Development :: ePublishing