In our continuing series of discussions with top supply-chain company executives, Moiz Neemuchwala, vice president of Rite-Hite Digital Solutions, discusses labor and intelligent technologies for use on the docks.
David Maloney has been a journalist for more than 35 years and is currently the group editorial director for DC Velocity and Supply Chain Quarterly magazines. In this role, he is responsible for the editorial content of both brands of Agile Business Media. Dave joined DC Velocity in April of 2004. Prior to that, he was a senior editor for Modern Materials Handling magazine. Dave also has extensive experience as a broadcast journalist. Before writing for supply chain publications, he was a journalist, television producer and director in Pittsburgh. Dave combines a background of reporting on logistics with his video production experience to bring new opportunities to DC Velocity readers, including web videos highlighting top distribution and logistics facilities, webcasts and other cross-media projects. He continues to live and work in the Pittsburgh area.
Moiz Neemuchwala leads Rite-Hite’s Digital Solutions business unit and is experienced in marketing and developing smart systems using IoT, analytics, artificial intelligence, and machine learning for applications in industrial automation. Before joining Rite-Hite, he worked for Stanley Black and Decker and Rockwell Automation. He holds an MBA from University of Chicago and an M.S. in electrical engineering from Case Western Reserve University.
Q: What drew you to Rite-Hite and material handling/logistics after having worked in engineering and tech for Rockwell and Stanley Black & Decker?
A: The supply chain logistics/material handling industry is rapidly evolving and to keep up with market forces, is primed to embrace new technologies like IoT, AI, and smart equipment. Customer expectations are evolving as dashboards, insights, and smart capabilities start becoming the norm. The want to have a 360-degree view of their operations, and predicting mishaps before they happen is the need of the hour. Rite-Hite, whose motto is “Always Looking Ahead,” is a company that has traditionally been at the forefront of industrial equipment innovation and is now adding technology to that focus. It is a perfect place for an innovator and technologist like me to have the freedom and directive to develop paradigm-changing new products and systems.
Q: How do you view the current state of the material handling market?
A: The current state is stable but growing, due to a strong construction market, new and pent-up consumer demand, and the continued growth of e-commerce. The industry will need to evolve and improve to meet this ongoing demand, so incorporating technology, automation, and intelligence within an industrial environment is the natural next step. Rite-Hite launched a new Digital Solutions business unit several years ago to address this growing need. Making equipment “smart” to enable the collection and analysis of data for improvements in safety, productivity, and energy use is a huge focus of ours. We are also hard at work identifying pain points for our customers so we can develop new ways to help them be successful.
Q: With the need to keep our trucks on the road with the many supply chain delays, how do your company’s products help in turning trucks quickly at the docks?
A: One of the biggest things we’re doing is to help distribution centers become more efficient through paperless communications. In a traditional facility, carrier schedules and notes were commonly kept on spreadsheets and/or on paper. Delays and confusion are common results of these processes. Add in radio chatter going all day long across multiple channels, and we know that communications can get garbled. In this chaotic environment, it is easy for mistakes like double-bookings to occur—leading to delays for the carrier, and detention and demurrage charges for the distribution center.
Our Dok-Vu software streamlines all of this. It consolidates those spreadsheets into a single platform so multiple people can log in simultaneously and enter information in real time, without duplicates or getting “locked from editing.” This information is not only visible in the control room, but also on the dock and in the yard. Through real-time dashboards, everyone can see which docks are open, which have loading/unloading going on, how long that loading/unloading has taken, and when it must be finished.
Q: In what ways are sensors and IoT technologies impacting the design of your systems?
A: In today’s hypercompetitive logistics landscape, insights that lead to operational efficiencies are incredibly important. Many of those insights come from data that we capture through sensors in smart equipment and analyze through IoT. From a design standpoint, sensors are everywhere. In many cases, this is for safety purposes, so we can alert workers to potential dangers they might not be aware of.
But beyond that, whenever we look at a piece of equipment, we are thinking about the data that it can capture, what that data can tell management, how that piece of equipment integrates with other equipment around it, and how that integrated system should work from a holistic standpoint. This includes ease-of-use and ergonomics for employees, cost efficiency, and, of course, safety. Currently, we make smart dock controls, smart door controls, smart fan controls, and smart safety warning systems … all of which can feed into our IoT platform. I have no doubt that this list will expand in the future.
Q: What suggestions might you give to an engineer looking to work in the material handling design field?
A: While supply chain logistics and warehouse/DC management may not have been seen as bastions of high technology in the past, that is rapidly changing. Driven by factors like market demand, e-commerce, and health and safety protocols, this industry is becoming technologically advanced at an incredible rate, and the opportunity for engineers with experience in IoT, AI, and other related disciplines is huge. Supply chain logistics is a field that will only grow in future decades, so if you want to bring your expertise here, it will almost certainly pay off in the long run.
Supply chain planning (SCP) leaders working on transformation efforts are focused on two major high-impact technology trends, including composite AI and supply chain data governance, according to a study from Gartner, Inc.
"SCP leaders are in the process of developing transformation roadmaps that will prioritize delivering on advanced decision intelligence and automated decision making," Eva Dawkins, Director Analyst in Gartner’s Supply Chain practice, said in a release. "Composite AI, which is the combined application of different AI techniques to improve learning efficiency, will drive the optimization and automation of many planning activities at scale, while supply chain data governance is the foundational key for digital transformation.”
Their pursuit of those roadmaps is often complicated by frequent disruptions and the rapid pace of technological innovation. But Gartner says those leaders can accelerate the realized value of technology investments by facilitating a shift from IT-led to business-led digital leadership, with SCP leaders taking ownership of multidisciplinary teams to advance business operations, channels and products.
“A sound data governance strategy supports advanced technologies, such as composite AI, while also facilitating collaboration throughout the supply chain technology ecosystem,” said Dawkins. “Without attention to data governance, SCP leaders will likely struggle to achieve their expected ROI on key technology investments.”
The British logistics robot vendor Dexory this week said it has raised $80 million in venture funding to support an expansion of its artificial intelligence (AI) powered features, grow its global team, and accelerate the deployment of its autonomous robots.
A “significant focus” continues to be on expanding across the U.S. market, where Dexory is live with customers in seven states and last month opened a U.S. headquarters in Nashville. The Series B will also enhance development and production facilities at its UK headquarters, the firm said.
The “series B” funding round was led by DTCP, with participation from Latitude Ventures, Wave-X and Bootstrap Europe, along with existing investors Atomico, Lakestar, Capnamic, and several angels from the logistics industry. With the close of the round, Dexory has now raised $120 million over the past three years.
Dexory says its product, DexoryView, provides real-time visibility across warehouses of any size through its autonomous mobile robots and AI. The rolling bots use sensor and image data and continuous data collection to perform rapid warehouse scans and create digital twins of warehouse spaces, allowing for optimized performance and future scenario simulations.
Originally announced in September, the move will allow Deutsche Bahn to “fully focus on restructuring the rail infrastructure in Germany and providing climate-friendly passenger and freight transport operations in Germany and Europe,” Werner Gatzer, Chairman of the DB Supervisory Board, said in a release.
For its purchase price, DSV gains an organization with around 72,700 employees at over 1,850 locations. The new owner says it plans to investment around one billion euros in coming years to promote additional growth in German operations. Together, DSV and Schenker will have a combined workforce of approximately 147,000 employees in more than 90 countries, earning pro forma revenue of approximately $43.3 billion (based on 2023 numbers), DSV said.
After removing that unit, Deutsche Bahn retains its core business called the “Systemverbund Bahn,” which includes passenger transport activities in Germany, rail freight activities, operational service units, and railroad infrastructure companies. The DB Group, headquartered in Berlin, employs around 340,000 people.
“We have set clear goals to structurally modernize Deutsche Bahn in the areas of infrastructure, operations and profitability and focus on the core business. The proceeds from the sale will significantly reduce DB’s debt and thus make an important contribution to the financial stability of the DB Group. At the same time, DB Schenker will gain a strong strategic owner in DSV,” Deutsche Bahn CEO Richard Lutz said in a release.
Transportation industry veteran Anne Reinke will become president & CEO of trade group the Intermodal Association of North America (IANA) at the end of the year, stepping into the position from her previous post leading third party logistics (3PL) trade group the Transportation Intermediaries Association (TIA), both organizations said today.
Meanwhile, TIA today announced that insider Christopher Burroughs would fill Reinke’s shoes as president & CEO. Burroughs has been with TIA for 13 years, most recently as its vice president of Government Affairs for the past six years, during which time he oversaw all legislative and regulatory efforts before Congress and the federal agencies.
Before her four years leading TIA, Reinke spent two years as Deputy Assistant Secretary with the U.S. Department of Transportation and 16 years with CSX Corporation.
Serious inland flooding and widespread power outages are likely to sweep across Florida and other Southeast states in coming days with the arrival of Hurricane Helene, which is now predicted to make landfall Thursday evening along Florida’s northwest coast as a major hurricane, according to the National Oceanic and Atmospheric Administration (NOAA).
While the most catastrophic landfall impact is expected in the sparsely-population Big Bend area of Florida, it’s not only sea-front cities that are at risk. Since Helene is an “unusually large storm,” its flooding, rainfall, and high winds won’t be limited only to the Gulf Coast, but are expected to travel hundreds of miles inland, the weather service said. Heavy rainfall is expected to begin in the region even before the storm comes ashore, and the wet conditions will continue to move northward into the southern Appalachians region through Friday, dumping storm total rainfall amounts of up to 18 inches. Specifically, the major flood risk includes the urban areas around Tallahassee, metro Atlanta, and western North Carolina.
In addition to its human toll, the storm could exert serious business impacts, according to the supply chain mapping and monitoring firm Resilinc. Those will be largely triggered by significant flooding, which could halt oil operations, force mandatory evacuations, restrict ports, and disrupt air traffic.
While the storm’s track is currently forecast to miss the critical ports of Miami and New Orleans, it could still hurt operations throughout the Southeast agricultural belt, which produces products like soybeans, cotton, peanuts, corn, and tobacco, according to Everstream Analytics.
That widespread footprint could also hinder supply chain and logistics flows along stretches of interstate highways I-10 and I-75 and on regional rail lines operated by Norfolk Southern and CSX. And Hurricane Helene could also likely impact business operations by unleashing power outages, deep flooding, and wind damage in northern Florida portions of Georgia, Everstream Analytics said.
Before the storm had even touched Florida soil, recovery efforts were already being launched by humanitarian aid group the American Logistics Aid Network (ALAN). In a statement on Wednesday, the group said it is urging residents in the storm's path across the Southeast to heed evacuation notices and safety advisories, and reminding members of the logistics community that their post-storm help could be needed soon. The group will continue to update its Disaster Micro-Site with Hurricane Helene resources and with requests for donated logistics assistance, most of which will start arriving within 24 to 72 hours after the storm’s initial landfall, ALAN said.