TYLER, TX - Lift Truck Supply, Inc., announced a large investment in technology designed to streamline it's forklift service operations and improve customer communication.
"Technology has allowed us to streamline some of our operations, which means quicker and more efficient service for our customers. It's about making our customer's job a little bit easier " said Jimmy Head - General Manager at Lift Truck Supply, Inc.
Some of the new technology that customers may notice are:
PAPERLESS WORK-ORDERS & INVOICING
25+ tablet devices with cloud based dispatch and work-order functionality have been issued to field technicians across central and east Texas. Work orders and invoices can be completed and emailed within minutes of work being completed.
SHOP REPAIR EMAIL STATUS UPDATES
Walter Flora the company's General Service Manager said, "With our My Truck Status email program customers are now kept up-to-date on arrival, diagnostics, quotes, parts availability, repair status, and delivery."
MOBILE SERVICE MANUAL LIBRARY
Over 30 gigabytes of service manuals and electrical diagrams from all major brands are available to our field technicians making diagnostics and repairs quicker.
The LTS forklift accessory website now provides customers with the ability to purchase forklift safety and accessory items.
Company: Lift Truck Supply, Inc.
Company URL: http://lifttrucksupplyinc.com/shop