Founded in 1971 and headquartered in Oklahoma City, Okla., Bob Mills Furniture has more than 400 employees. Its distribution center, located in Fort Worth, TX., stores high quality and affordable furniture and accessories for living rooms, dining rooms and bedrooms, in addition to mattresses and home accents.
With its extensive inventory catalog representing all price points and home decorating styles, Bob Mills Furniture needed a technology partner that could streamline its complex supply chain operations. Blue Ridge's successful relationship with City Furniture was a key factor in Bob Mills Furniture's purchasing decision.
"Blue Ridge's technology capabilities and their previous work with similar furniture retailers proved significant—we knew they had the ability to address our business pain-points and complexities," said Bob Mills, president, Bob Mills Furniture.
Blue Ridge supply chain technology automates Bob Mills Furniture's standard order quantities (SOQs) and minimum order quantities (MOQs), and provides accurate seasonal forecasting, reducing overstock and decreasing operational costs.
"We needed technology that better managed variable lead times and provided statistical forecasting," Mills said.
Today's competitive retail marketplace makes inventory and forecasting accuracy all the more important. "Retailers must ensure their supply chain technology is precise—having to explain to a customer why a must-have item is on backorder and won't ship for another week can not only cost a sale, it can lead to a one-star review online, damaging your brand," said Jim Byrnes, Chief Executive Officer, Blue Ridge.
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