THOMASVILLE, N.C. (Nov. 7, 2016) - Old Dominion Freight Line, Inc. (NASDAQ: ODFL) has won the prestigious Mastio Award, recognizing excellence in customer satisfaction and loyalty for the seventh consecutive year.
The achievement, reported in Mastio's annual Customer Value & Loyalty study, is being released today.
David Congdon, vice chairman and CEO of Old Dominion Freight Line said, "Winning the Mastio seven years in a row is a testament to the dedication, professionalism and hard work of OD employees who stand behind our promise to provide premium service, delivering shipments on time and intact. The award validates to our partners and potential customers OD's dedication to customer satisfaction."
Mastio said of its LTL study: "The simple truth is customers base their purchase decision on which carriers provide the best-perceived value."
Mastio & Company conducts the annual LTL shipping survey to gauge customer satisfaction and loyalty among more than 2,000 industry professionals. The winner is selected based on evaluations and customer perceptions of more than 300 LTL carriers regarding service categories such as pricing, on-time and damage-free deliveries, quality of service and overall satisfaction.
For more information about Old Dominion, visit www.odfl.com or call (800) 432-6335. On Twitter: @ODFL_Inc and Facebook: Old Dominion Freight Line Inc.
About Old Dominion Freight Line, Inc.
Old Dominion Freight Line, Inc. (NASDAQ: ODFL) is a leading, less-than-truckload ("LTL"), union-free company providing premium service to all its customers. OD offers regional, inter-regional and national LTL service. In addition to its core LTL services, the company offers its customers a broad range of logistics services including ground and air expedited transportation, supply chain consulting, transportation management, truckload brokerage, container delivery and warehousing. In addition, Old Dominion offers a consumer product for household moving: OD Household Services. Through strategic partnerships, the Company also offers international freight forwarding services throughout the world. Old Dominion's claims ratio and on-time record are among the best in the industry. For more than 80 years, Old Dominion has been helping the world keep promises.
Recently, Old Dominion was recognized with the following acknowledgements for company leadership in the industry:
•Mastio & Company ranked Old Dominion as No. 1 National LTL carrier for the seventh consecutive year.
•ATA 2016 President's Trophy Award winner in the Over 100 Million Miles category
•2016 SmartWay Excellence Award winner.
•Inbound Logistics magazine recognized Old Dominion as a 2016 Top 100 Trucker and named the company to its 75 Green Supply Chain Partners (G75) list for the sixth consecutive year.
•For the seventh consecutive year, Logistics Management honored OD with its Quest for Quality Award.
•SupplyChainBrain named ODFL in its 2016 "100 Great Supply Chain Partners" listing.
•NASSTRAC honored the company as 2016 Multi-Regional LTL Carrier of the Year for the fourth consecutive year.
•Forbes Magazine named Old Dominion one of America's Best Employers in 2015
•Fortune named CEO David Congdon to its 2015 Businessperson of the Year list.
•The ATA Transportation Security Council awarded OD with its 2015 Excellence in Claims and Loss Prevention Award for the third consecutive year.
•Commercial Carrier Journal ranked OD No. 10 on the 2015 Top 250 Carriers list.
•Forbes Magazine named Old Dominion as one of America's 100 Most Trustworthy Companies for three consecutive years.
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More Info: https://ODFL.com
