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UniCarriers Americas Expands UniCarriers University's College of Technical Service Program
The program will continue to be curriculum-based along with a number of enhancements, including:
• The introduction of the "2016 Certification Program" curriculum, which augments the current 2014 certification program
• Changes to special package pricing for online training to offer more dealers the opportunity to participate in cost savings with the option to cover all re-certification training expenses
• A three-day, live "General Parts Personnel" course to cover all aspects of working in a parts department
• Continued expansion from UCA's technical training team to support development of new course materials and hands-on training
"UniCarriers Americas understands the importance of offering top-notch training to your organization," said Joshua Landreman, senior manager of product support at UCA. "Having a highly skilled staff of technicians is the foundation to a dealership's profitability, customer loyalty and reliability."
Launched in 2012, UniCarriers University's mission is to create a state-of-the-art educational platform that establishes UCA's service technicians and salespeople as the most highly skilled and knowledgeable material handling equipment representatives in the industry.
The curriculum-based program for the College of Technical Service offers three certification levels of achievement - Apprentice, Journeyman and Master Technician. The programs are designed to build on the knowledge base of each technician, and technicians can achieve certifications through a mix of online training, classroom instruction and ASE certification.