In the ramp-up to peak holiday shipping season, small and mid-size business owners should plan early and follow six key steps to minimize the impact of lost, delayed or damaged shipments, according to Unishippers Global Logistics, LLC. In a list released this week, the 3PL provider said shippers should follow these steps to promote a smooth holiday season:
Set realistic expectations with customers. "No one is exempt from delays due to weather conditions, driver shortages and other industry realities. Embrace transparency with customers when there is a spike in shipping volume and carriers are stretched thin," the company said. "This is your opportunity to be as accommodating and realistic as possible when setting expectations for customer orders. Troubleshoot any delayed, damaged or lost shipments by providing regular updates on an estimated solution."
Clearly label your packages. "A year-round best practice is to ensure you are properly packaging and labeling both your freight and express shipments," the company also said. "This can make a huge impact on whether a shipment gets to where it needs to go without delay. Consider using label sleeves or place a strip of clear packing tape over the address area and be sure to avoid covering any barcodes that require scanning."
Be diligent with scheduling. "Be mindful that there are fewer business days and more weather disruptions during the holiday season, which means transit times for shipping may increase and service guarantees are often suspended," Unishippers advised. "Planning ahead by shipping your 'just in time inventory' early and expediting critical shipments whenever possible will help you avoid delays. Don't put your business and customers in a bind by not allowing for the correct number of transit days."
They say shippers should also note that most carriers reduce their hours or don't deliver packages on Thanksgiving, Christmas, New Year's Eve or News Year's Day, so it's important to check the carrier website for specific closures and reduced hours. It's also important to know your carriers' shipping cutoff times. Orders received before the cut-off time on the same day will be ready to process, but orders received after the cut-off time will be processed the following day. "By sticking to shipping cut-off times, you can avoid missed pick-ups or drop-offs that require additional resources to see the order through," the 3PL explained.
Plan accordingly for complex orders. "Be aware that time-sensitive merchandise such as food or medical supplies requires more care and attention," the company said. "Ensure all paperwork and labels reflect the priority of the shipment and consider contacting the carrier representative to reiterate the shipment's time sensitivity. Additionally, be mindful of your shipping technique since a loading dock may treat a shipment as a lower priority if it requires more accommodation due to awkward or odd-proportioned packaging."
Add insurance to your shipment. "Properly insuring your shipments can make or break your holiday season. If a shipment is damaged in transit, basic liability typically does not cover the full value of the shipment," Unishippers explained. "With shipment insurance, you are more likely to recover your loss, and the process for filing a claim is often easier."
Consider hiring a helping hand. The company also advises working with a 3PL to help manage demand during the peak holiday season.
"With proper planning and knowing what to expect and prevent, there is no need to fear the holiday season," Unishippers President Steve Leavitt said in statement explaining the six steps. "These tips can help you get in front of potential shipping issues year-round but are particularly important in setting your business up for success during peak season so you can enjoy fulfilling an influx of orders."
The number of container ships waiting outside U.S. East and Gulf Coast ports has swelled from just three vessels on Sunday to 54 on Thursday as a dockworker strike has swiftly halted bustling container traffic at some of the nation’s business facilities, according to analysis by Everstream Analytics.
As of Thursday morning, the two ports with the biggest traffic jams are Savannah (15 ships) and New York (14), followed by single-digit numbers at Mobile, Charleston, Houston, Philadelphia, Norfolk, Baltimore, and Miami, Everstream said.
The impact of that clogged flow of goods will depend on how long the strike lasts, analysts with Moody’s said. The firm’s Moody’s Analytics division estimates the strike will cause a daily hit to the U.S. economy of at least $500 million in the coming days. But that impact will jump to $2 billion per day if the strike persists for several weeks.
The immediate cost of the strike can be seen in rising surcharges and rerouting delays, which can be absorbed by most enterprise-scale companies but hit small and medium-sized businesses particularly hard, a report from Container xChange says.
“The timing of this strike is especially challenging as we are in our traditional peak season. While many pulled forward shipments earlier this year to mitigate risks, stockpiled inventories will only cushion businesses for so long. If the strike continues for an extended period, we could see significant strain on container availability and shipping schedules,” Christian Roeloffs, cofounder and CEO of Container xChange, said in a release.
“For small and medium-sized container traders, this could result in skyrocketing logistics costs and delays, making it harder to secure containers. The longer the disruption lasts, the more difficult it will be for these businesses to keep pace with market demands,” Roeloffs said.
The British logistics robot vendor Dexory this week said it has raised $80 million in venture funding to support an expansion of its artificial intelligence (AI) powered features, grow its global team, and accelerate the deployment of its autonomous robots.
A “significant focus” continues to be on expanding across the U.S. market, where Dexory is live with customers in seven states and last month opened a U.S. headquarters in Nashville. The Series B will also enhance development and production facilities at its UK headquarters, the firm said.
The “series B” funding round was led by DTCP, with participation from Latitude Ventures, Wave-X and Bootstrap Europe, along with existing investors Atomico, Lakestar, Capnamic, and several angels from the logistics industry. With the close of the round, Dexory has now raised $120 million over the past three years.
Dexory says its product, DexoryView, provides real-time visibility across warehouses of any size through its autonomous mobile robots and AI. The rolling bots use sensor and image data and continuous data collection to perform rapid warehouse scans and create digital twins of warehouse spaces, allowing for optimized performance and future scenario simulations.
Originally announced in September, the move will allow Deutsche Bahn to “fully focus on restructuring the rail infrastructure in Germany and providing climate-friendly passenger and freight transport operations in Germany and Europe,” Werner Gatzer, Chairman of the DB Supervisory Board, said in a release.
For its purchase price, DSV gains an organization with around 72,700 employees at over 1,850 locations. The new owner says it plans to investment around one billion euros in coming years to promote additional growth in German operations. Together, DSV and Schenker will have a combined workforce of approximately 147,000 employees in more than 90 countries, earning pro forma revenue of approximately $43.3 billion (based on 2023 numbers), DSV said.
After removing that unit, Deutsche Bahn retains its core business called the “Systemverbund Bahn,” which includes passenger transport activities in Germany, rail freight activities, operational service units, and railroad infrastructure companies. The DB Group, headquartered in Berlin, employs around 340,000 people.
“We have set clear goals to structurally modernize Deutsche Bahn in the areas of infrastructure, operations and profitability and focus on the core business. The proceeds from the sale will significantly reduce DB’s debt and thus make an important contribution to the financial stability of the DB Group. At the same time, DB Schenker will gain a strong strategic owner in DSV,” Deutsche Bahn CEO Richard Lutz said in a release.
Transportation industry veteran Anne Reinke will become president & CEO of trade group the Intermodal Association of North America (IANA) at the end of the year, stepping into the position from her previous post leading third party logistics (3PL) trade group the Transportation Intermediaries Association (TIA), both organizations said today.
Meanwhile, TIA today announced that insider Christopher Burroughs would fill Reinke’s shoes as president & CEO. Burroughs has been with TIA for 13 years, most recently as its vice president of Government Affairs for the past six years, during which time he oversaw all legislative and regulatory efforts before Congress and the federal agencies.
Before her four years leading TIA, Reinke spent two years as Deputy Assistant Secretary with the U.S. Department of Transportation and 16 years with CSX Corporation.
National nonprofit Wreaths Across America (WAA) kicked off its 2024 season this week with a call for volunteers. The group, which honors U.S. military veterans through a range of civic outreach programs, is seeking trucking companies and professional drivers to help deliver wreaths to cemeteries across the country for its annual wreath-laying ceremony, December 14.
“Wreaths Across America relies on the transportation industry to move the mission. The Honor Fleet, composed of dedicated carriers, professional drivers, and other transportation partners, guarantees the delivery of millions of sponsored veterans’ wreaths to their destination each year,” Courtney George, WAA’s director of trucking and industry relations, said in a statement Tuesday. “Transportation partners benefit from driver retention and recruitment, employee engagement, positive brand exposure, and the opportunity to give back to their community’s veterans and military families.”
WAA delivers wreaths to more than 4,500 locations nationwide, and as of this week had added more than 20 loads to be delivered this season. The wreaths are donated by sponsors from across the country, delivered by truckers, and laid at the graves of veterans by WAA volunteers.
Wreaths Across America
Transportation companies interested in joining the Honor Fleet can visit the WAA website to find an open lane or contact the WAA transportation team at trucking@wreathsacrossamerica.org for more information.