Prior to starting LTL contract talks, home healthcare products maker Invacare did a detailed lane-by-lane analysis of its carriers' tariffs. The result: big savings.
James Cooke is a principal analyst with Nucleus Research in Boston, covering supply chain planning software. He was previously the editor of CSCMP?s Supply Chain Quarterly and a staff writer for DC Velocity.
Shippers who rely on trucking service don't have it easy these days. Truck rates keep going up, and haulers seem to have the upper hand when it comes to pricing.
But that's not to say they're completely without options. In many cases, there are still a few things shippers can do to hold down costs. For instance, one is to figure out on which lanes a carrier wants or needs business and then leverage that information during contract negotiations.
It's a simple concept, but one that's tough to execute, largely because of the amount of work involved. Generally speaking, it requires the shipper to comb through multiple freight tariffs to find the lowest rates on individual lanes.
Matt Knittle, director of corporate logistics at Invacare Corp., however, found a shortcut. Rather than pore through the tariffs manually, he used software to conduct a freight rate analysis with an eye toward determining which shipping lanes offered some negotiating leverage. He then used that information in his contract talks with trucking companies. The result was over a million dollars in savings with no degradation in service.
"I used this tool to get negotiating power with the carriers," says Knittle.
RUNNING OUT OF OPTIONS
Based in Elyria, Ohio, Invacare makes wheelchairs, bariatric equipment, disability scooters, respiratory products, and other homecare items. Last year, it generated $1.8 billion in revenues from business in 82 countries. The company, which has manufacturing plants in Florida and Ohio, as well as in China and Mexico, operates a network of 10 distribution centers to supply its customer base of medical equipment providers.
What prompted Knittle to begin scrutinizing freight tariffs last year was intensifying rate pressure that threatened to wreak havoc on Invacare's shipping budget. Up to that point, the company had enjoyed reasonable success in managing its shipping costs. Over a five-year period, it had pared its ranks of less-than-truckload (LTL) carriers from 15 to three core carriers, all super regionals capable of making next-day deliveries. The carrier consolidation, coupled with good negotiating skills, helped Invacare keep freight costs down for several years.
By 2011, however, that tactic had pretty much run its course, Knittle says. "We had saved over $10 million in transportation over 5 years from pure negotiations, but that was the last water out of the well. It was pretty dry," he explains. "We were at a point on the rate negotiations side where we could not get more done without more intelligence on the market and systems to analyze the various rate bases that exist in the market."
The problem facing Knittle was that the tariffs he used for all of his existing carriers relied on one common rate base, which was itself an outdated pricing structure.
To be specific, Invacare was still using the Southern Motor Carriers Rate Conference (SMCRC) tariff system to determine rates, and then discounting as much as 50 to 60 percent from the benchmark price. But most truckers have their own rate tariffs that reflect their unique costs and freight densities on specific lanes.
To get the best pricing, Invacare had to match its own freight requirements against multiple carrier rate bases, Knittle says. Truckers vary their pricing lane by lane, he explains, charging higher rates on lanes with heavy demand and offering price breaks on lanes where they want business.
"If FedEx Freight, for example, has lanes they're heavy in, they won't give you a good price if they don't need the volume," Knittle says. "And if there's a lane where it needs the capacity, the tariff will state that."
"You can get better pricing by mixing and matching carriers within lanes and within ZIP codes," he adds.
But examining multiple freight tariffs to identify the lowest rates on individual shipping lanes was far too big a task for a human to take on. "It's impossible to do this manually because there are too many variables and too much volume," says Knittle. "You'd have to have six tariffs loaded onto your computer and then rate a shipment on each one."
FINDING THE BEST DEAL
That's where the software came in. In the fall of 2011, Knittle brought in RateLinx, a developer of freight analysis software, to assist him with the analytical process.
RateLinx offered a software application that could analyze carrier tariffs by lane. Knittle loaded six months' worth of data—about 100,000 shipments—into the RateLinx model. The software used the historical shipping data as the basis for determining average shipping volumes on lanes.
It then priced Invacare's freight movements on specific lanes against the individual tariffs published by the company's three core carriers as well as by three new carriers—another super regional and two small regionals—that also offered next-day service. Knittle says he added additional carriers to the freight analysis because "we felt the need for some improvement as some of our carriers had been with us for a long time."
The software model identified which of the six carriers would operate most cost effectively on each of Invacare's freight lanes. Armed with a lane-by-lane freight analysis, Knittle assembled a proposal for each of the six carriers to haul designated portions of Invacare's freight and began negotiations with them.
For the most part, the carriers went along with the proposals, Knittle says. "It helps their profitability because you're putting them [in places] they want to go to," he explains.
As for Invacare itself, Knittle reports that the company saw a big payoff—savings of 7.5 percent on an annual LTL transportation spend of approximately $25 million.
"This approach brought some needed savings at a tough time in a competitive freight market," he says.
Shippers today are praising an 11th-hour contract agreement that has averted the threat of a strike by dockworkers at East and Gulf coast ports that could have frozen container imports and exports as soon as January 16.
The agreement came late last night between the International Longshoremen’s Association (ILA) representing some 45,000 workers and the United States Maritime Alliance (USMX) that includes the operators of port facilities up and down the coast.
Details of the new agreement on those issues have not yet been made public, but in the meantime, retailers and manufacturers are heaving sighs of relief that trade flows will continue.
“Providing certainty with a new contract and avoiding further disruptions is paramount to ensure retail goods arrive in a timely manner for consumers. The agreement will also pave the way for much-needed modernization efforts, which are essential for future growth at these ports and the overall resiliency of our nation’s supply chain,” Gold said.
The next step in the process is for both sides to ratify the tentative agreement, so negotiators have agreed to keep those details private in the meantime, according to identical statements released by the ILA and the USMX. In their joint statement, the groups called the six-year deal a “win-win,” saying: “This agreement protects current ILA jobs and establishes a framework for implementing technologies that will create more jobs while modernizing East and Gulf coasts ports – making them safer and more efficient, and creating the capacity they need to keep our supply chains strong. This is a win-win agreement that creates ILA jobs, supports American consumers and businesses, and keeps the American economy the key hub of the global marketplace.”
The breakthrough hints at broader supply chain trends, which will focus on the tension between operational efficiency and workforce job protection, not just at ports but across other sectors as well, according to a statement from Judah Levine, head of research at Freightos, a freight booking and payment platform. Port automation was the major sticking point leading up to this agreement, as the USMX pushed for technologies to make ports more efficient, while the ILA opposed automation or semi-automation that could threaten jobs.
"This is a six-year détente in the tech-versus-labor tug-of-war at U.S. ports," Levine said. “Automation remains a lightning rod—and likely one we’ll see in other industries—but this deal suggests a cautious path forward."
Editor's note: This story was revised on January 9 to include additional input from the ILA, USMX, and Freightos.
Logistics industry growth slowed in December due to a seasonal wind-down of inventory and following one of the busiest holiday shopping seasons on record, according to the latest Logistics Managers’ Index (LMI) report, released this week.
The monthly LMI was 57.3 in December, down more than a percentage point from November’s reading of 58.4. Despite the slowdown, economic activity across the industry continued to expand, as an LMI reading above 50 indicates growth and a reading below 50 indicates contraction.
The LMI researchers said the monthly conditions were largely due to seasonal drawdowns in inventory levels—and the associated costs of holding them—at the retail level. The LMI’s Inventory Levels index registered 50, falling from 56.1 in November. That reduction also affected warehousing capacity, which slowed but remained in expansion mode: The LMI’s warehousing capacity index fell 7 points to a reading of 61.6.
December’s results reflect a continued trend toward more typical industry growth patterns following recent years of volatility—and they point to a successful peak holiday season as well.
“Retailers were clearly correct in their bet to stock [up] on goods ahead of the holiday season,” the LMI researchers wrote in their monthly report. “Holiday sales from November until Christmas Eve were up 3.8% year-over-year according to Mastercard. This was largely driven by a 6.7% increase in e-commerce sales, although in-person spending was up 2.9% as well.”
And those results came during a compressed peak shopping cycle.
“The increase in spending came despite the shorter holiday season due to the late Thanksgiving,” the researchers also wrote, citing National Retail Federation (NRF) estimates that U.S. shoppers spent just short of a trillion dollars in November and December, making it the busiest holiday season of all time.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
The overall national industrial real estate vacancy rate edged higher in the fourth quarter, although it still remains well below pre-pandemic levels, according to an analysis by Cushman & Wakefield.
Vacancy rates shrunk during the pandemic to historically low levels as e-commerce sales—and demand for warehouse space—boomed in response to massive numbers of people working and living from home. That frantic pace is now cooling off but real estate demand remains elevated from a long-term perspective.
“We've witnessed an uptick among firms looking to lease larger buildings to support their omnichannel fulfillment strategies and maintain inventory for their e-commerce, wholesale, and retail stock. This trend is not just about space, but about efficiency and customer satisfaction,” Jason Tolliver, President, Logistics & Industrial Services, said in a release. “Meanwhile, we're also seeing a flurry of activity to support forward-deployed stock models, a strategy that keeps products closer to the market they serve and where customers order them, promising quicker deliveries and happier customers.“
The latest figures show that industrial vacancy is likely nearing its peak for this cooling cycle in the coming quarters, Cushman & Wakefield analysts said.
Compared to the third quarter, the vacancy rate climbed 20 basis points to 6.7%, but that level was still 30 basis points below the 10-year, pre-pandemic average. Likewise, overall net absorption in the fourth quarter—a term for the amount of newly developed property leased by clients—measured 36.8 million square feet, up from the 33.3 million square feet recorded in the third quarter, but down 20% on a year-over-year basis.
In step with those statistics, real estate developers slowed their plans to erect more buildings. New construction deliveries continued to decelerate for the second straight quarter. Just 85.3 million square feet of new industrial product was completed in the fourth quarter, down 8% quarter-over-quarter and 48% versus one year ago.
Likewise, only four geographic markets saw more than 20 million square feet of completions year-to-date, compared to 10 markets in 2023. Meanwhile, as construction starts remained tempered overall, the under-development pipeline has continued to thin out, dropping by 36% annually to its lowest level (290.5 million square feet) since the third quarter of 2018.
Despite the dip in demand last quarter, the market for industrial space remains relatively healthy, Cushman & Wakefield said.
“After a year of hesitancy, logistics is entering a new, sustained growth phase,” Tolliver said. “Corporate capital is being deployed to optimize supply chains, diversify networks, and minimize potential risks. What's particularly encouraging is the proactive approach of retailers, wholesalers, and 3PLs, who are not just reacting to the market, but shaping it. 2025 will be a year characterized by this bias for action.”
Under terms of the deal, Sick and Endress+Hauser will each hold 50% of a joint venture called "Endress+Hauser SICK GmbH+Co. KG," which will strengthen the development and production of analyzer and gas flow meter technologies. According to Sick, its gas flow meters make it possible to switch to low-emission and non-fossil energy sources, for example, and the process analyzers allow reliable monitoring of emissions.
As part of the partnership, the product solutions manufactured together will now be marketed by Endress+Hauser, allowing customers to use a broader product portfolio distributed from a single source via that company’s global sales centers.
Under terms of the contract between the two companies—which was signed in the summer of 2024— around 800 Sick employees located in 42 countries will transfer to Endress+Hauser, including workers in the global sales and service units of Sick’s “Cleaner Industries” division.
“This partnership is a perfect match,” Peter Selders, CEO of the Endress+Hauser Group, said in a release. “It creates new opportunities for growth and development, particularly in the sustainable transformation of the process industry. By joining forces, we offer added value to our customers. Our combined efforts will make us faster and ultimately more successful than if we acted alone. In this case, one and one equals more than two.”
According to Sick, the move means that its current customers will continue to find familiar Sick contacts available at Endress+Hauser for consulting, sales, and service of process automation solutions. The company says this approach allows it to focus on its core business of factory and logistics automation to meet global demand for automation and digitalization.
Sick says its core business has always been in factory and logistics automation, which accounts for more than 80% of sales, and this area remains unaffected by the new joint venture. In Sick’s view, automation is crucial for industrial companies to secure their productivity despite limited resources. And Sick’s sensor solutions are a critical part of industrial automation, which increases productivity through artificial intelligence and the digital networking of production and supply chains.
He replaces Loren Swakow, the company’s president for the past eight years, who built a reputation for providing innovative and high-performance material handling solutions, Noblelift North America said.
Pedriana had previously served as chief marketing officer at Big Joe Forklifts, where he led the development of products like the Joey series of access vehicles and their cobot pallet truck concept.
According to the company, Noblelift North America sells its material handling equipment in more than 100 countries, including a catalog of products such as electric pallet trucks, sit-down forklifts, rough terrain forklifts, narrow aisle forklifts, walkie-stackers, order pickers, electric pallet trucks, scissor lifts, tuggers/tow tractors, scrubbers, sweepers, automated guided vehicles (AGV’s), lift tables, and manual pallet jacks.
"As part of Noblelift’s focus on delivering exceptional customer experiences, we are excited to have Bill Pedriana join us in this pivotal leadership role," Wendy Mao, CEO at Noblelift Intelligent Equipment Co. Ltd., the China-based parent company of Noblelift North America, said in a release. “His passion for the industry, proven ability to execute innovative strategies, and dedication to customer satisfaction make him the perfect leader to guide Noblelift into our next phase of growth.”