Derrick Mashaney is the director of product development at Fairbanks Scales, a company that provides scaling technology and web-interfacing technology as a standard part of all of their truck weighing instruments. The exact specifications of their scales vary from application to application and model to model, but the effect that web-interfacing technology has on the ease of access to those scales’ data is universal.
One of the main challenges of truck weighing is keeping track of and properly utilizing scale data. There are numerous reasons to keep track of all the data stored by scales used in weighing on a daily basis, such as for use in invoicing, for monitoring trends over time, and for general convenience, but traditionally, there has not been an efficient, convenient method by which to track scale data. Traditional methods of tracking data are slow, cumbersome, and inexact, and yet the majority of the truck weighing industry still uses these outdated methods. Web-Interfacing technology is the efficient, convenient solution that the truck weighing industry has traditionally lacked.
Web-interfacing technology is a method of connecting a truck scale or piece of weighing equipment to a computer or tablet via an ethernet connection, be it a local area network (LAN) or wide area network (WAN). Simply put, a web-interfaced weighing instrument can be connected to another connected device on its network, and then accessed via a web-based interface.
Overall Convenience
Web-interfacing technology in truck weighing applications offers numerous benefits, including overall convenience and efficiency.
This technology is convenient because it allows for more or less instant access to full archives of scale data. Stored transaction data and other important information such as customer files and product files to be accessed and edited remotely. The ability to complete these tasks without leaving one’s desk is undoubtedly more convenient than the traditional manual methods of completing the same tasks.
Many organizations still handle their data manually, using methods such as printing out desired data from the scale itself in the form of paper reports or tickets, and then having to keep track of those tickets or printed pages in order to maintain a usable archive of information. This usable archive of tickets and print-outs will still be quite difficult to navigate, and inevitably, tickets are lost and the archive’s usefulness diminishes over time. Archiving data in this way is antiquated and there is no reason for any organization to do so. Real-time data tracking using traditional methods is equally labor-intensive and ineffective. For example, using traditional scale technology and data tracking methods, to find information as simple as the number of transactions made on a given scale for a given month would require halting the scale’s use and then taking down the information manually, such as by going through printed tickets or transaction reports, not to mention having to leave one’s workspace and intrude into the scale house workspace. With web-interfacing technology, the desired information could be accessed near instantly from any computer or device on the network. Rather than having to leave one’s desk and walk to wherever the scale with the desired data is located, and then using some form of the old methods described above to retrieve the desired information, one could, using web-interfacing technology, simply open up the web interface for the desired scale and retrieve the information in seconds.
Even using a more modern method than tracking printed tickets, such as a PC serially connected to a weighing instrument, while slightly faster and more advanced than paper methods, is still wholly inferior to a web-interfaced system. A serial connection requires the connected computer to be within 50-1000 ft (depending on the protocol being used) of the weighing instrument. Web-interfacing technology, however, can be accessed remotely by any computer on the network, so it isn’t nearly as limited in terms of access to weighing instruments. In addition, data transfer via a serial connection is slower than an ethernet connection, and, of course, the serial connection limits data access to the single device that is physically connected at the time. Regardless of the traditional method it is compared to, the time and energy savings possible using web-interfacing technology are large, tangible, and essential.
Increased Efficiency
In addition to and as a result of offering the kind of convenience described above, web-interfacing technology in weighing also makes the operation of a weighing business more efficient. Rather than keeping track of and navigating physical files of scale data, as many organizations using traditional methods do, web-interfaced scale data is digitally stored as a CSV file, which can be saved, edited, and disseminated much faster and more easily than a printed ticket or piece of paper. Additionally, CSV files are easily imported into a variety of spreadsheet programs and applications, which allows for the data to be easily manipulated and configured in any number of desired ways, such as looking at metrics like high volume customers for the prior month, data regarding particular products, or total transactions for any set period of time.
One example of how web-interfacing technology makes businesses more efficient overall is invoicing. Invoicing under a web-interfaced system is more efficient than it would be using standard methods because important data used to set prices for services can be accessed in real-time as those services are being performed, i.e. the total weight of a delivery might determine the price. Rather than having to take down the weight manually after the delivery has been completed, that information is instantly accessible as soon as the truck drives off the scale.
This increased efficiency in invoicing could carry over into other areas of the business. For example, imagine a rock quarry delivering stone to a job. These kinds of jobs are often paid by the ton. Using web-interfacing technology, the quarry can easily track the process on the job based on the percentage of the total weight ordered that has been delivered to the customer at any given point in time. Each time a truck is weighed and departs with a load for the customer, that information would be instantly accessible to managers at the quarry, who can then use that information immediately to inform how they prioritize all jobs at hand and how they can best allocate resources to them. For instance, if the stone delivery job is behind, managers would know this in real-time, and could send more trucks or come up with other solutions to complete the job on time.
Maintenance is also more efficient under a web-interfacing scale system. For example, Fairbanks Scales’ system can be maintained through the web-interface. Fairbanks technicians can log-in to the network on-site using their device and perform diagnostic checks, troubleshooting procedures, or even calibration processes on any connected scale or piece of weighing equipment. Being able to perform these tasks via the web interface makes the tasks much easier and faster to perform, so fixing or recalibrating a troublesome scale is no longer a significant endeavor.
Easy to Implement, Yet Underutilized
Despite the advantages of web-interfacing technology, very few in the truck weighing industry utilize the technology. There are no real barriers to entry for using such technology. Most businesses already operate on a local area network or wide area network, and if not, setting up a stand-alone, private network between a device and a scale is easy and inexpensive.
In short, web-interfacing technology is essential to running an efficient truck-weighing business, offering remote and instant access to all scale-related data that could be needed in any situation. Such technology greatly increases the convenience and speed with which numerous tasks involving stored scale information can be performed, and as such, its importance should not be overlooked.
It’s almost Halloween, and if your town is anything like mine, your neighbors’ yards are already littered with ghosts, witches and tombstones.
Clearly some of us enjoy giving other people a scare. Just as clearly, some of us enjoy getting a scare.
I’m not one of them. I hate haunted houses. I avoid scary movies like the plague. And I once jumped on top of several eight-year-old members of the Girl Scout troop that I was leading in order to escape a haunted hayride’s zombie.
However, that doesn’t mean I’m not capable of (wo)manning up and facing my fears, especially it’s for a good cause, which is why ALAN’s executive director, Kathy Fulton and I recently put our heads together to create this short list of some of the scariest perceptions that people have about disasters and disaster relief.
Scary Perception Number One: “A Disaster Will Never Happen To Me.”
When people live in certain areas (i.e. far away from a hurricane-prone coast or earthquake fault lines) it’s easy for them to assume that they’re protected from many types of catastrophes – and to become dangerously casual about making disaster preparations or heeding safety warnings.
Frankly, this attitude scares the heck out of us, because if the last few years have taught us anything, it’s that disasters can take a wide variety of forms and strike at almost any time. And the people who fail to plan – or to take shelter/evacuate as requested – are much more likely to find themselves in harm’s way.
Scary Perception Number Two: “It’s Okay. The Government’s Got It Covered.”
There are so many things wrong with this second perception that it’s not even funny. For one thing, not every disaster survivor qualifies for FEMA government assistance. For another, some survivors aren’t eligible for as much government assistance as others. Plus it can take some time for FEMA to process all of the requests for assistance that it receives and to conduct all of the necessary inspections that need to be made before it can provide funds. And even then, these funds are limited.
It’s a similar story for disaster survivors who are fortunate enough to have homeowners’ or renters’ insurance.
That’s why the humanitarian response organizations that provide food, hydration, shelter and other supplies immediately after a disaster hits (and the non-profit organizations that help survivors fill in the short-term and long-term gaps that government assistance and insurance reimbursement don’t cover) are so essential. It’s also why the people who support them are an answer to prayer.
Scary Perception Three: “We’re Too Far Away To Be Of Help.”
One of the laments that we often hear from potential transportation, warehousing and material handling equipment donors is, “We’d have loved to help you with relief efforts for X community’s disaster. But we didn’t have any locations in the area.”
The sad thing is, we probably could have used their help – and so could many of the humanitarian organizations that we support.
When push comes to shove, these organizations can’t afford to split hairs about where their donated relief supplies come from, especially if those supplies extend or enable their relief efforts. They might even NEED those donations to come from another part of the country because many of their closer potential product donors may have already been tapped out.
In light of this, never underestimate the value of a long-distance contributed logistics offer. Relief supplies are often located much farther away from a disaster site than you might imagine. And the help that you’re offering might be just the ticket.
Scary Perception Four: “It’s Been A Few Months (Or Years). So Survivors Of That Particular Disaster Don’t Need Our Help Anymore.”
If individuals and communities recovered from disasters as quickly as their particular disasters stopped making headlines, life would be much easier for everyone. However as any disaster survivor can tell you, that’s rarely the case.
Disaster recovery is a super-long process that’s usually measured in months or years rather than days or weeks. And many of its costliest and most work-intensive stages like clean-up and rebuilding don’t start until long after the news and camera crews have left.
So don’t ever think that there’s no way you can help a community just because the disaster that affected it happened quite a while ago. Chances are, that’s when your compassion and assistance will be needed the most.
Scary Perception Five: “Helping With Disaster Relief Won’t Pay The Bills. As A Result, There’s Nothing To Be Gained From Our Business Making A Financial Or In-Kind Donation.”
While it may not initially seem like you have anything financial to gain from helping a community in need, nothing could be further from the truth, especially if that community is home to some of your employees, customers, suppliers or business operations.
The people who live in these communities can (and do) remember who showed up for them when times were tough – and so do many other members of the purchasing public. In fact, according to recent article in the MIT/Sloane Management Review, multiple studies have shown that corporate donations ultimately attract customers. And according to another recent article in the Harvard Business Review, consumers tend to favor companies that donate a larger share of their profits.
Is this why so many of our country’s most successful organizations are also some of the most philanthropic? Possibly. However, if that’s the case, it’s okay by us, because when generous businesses do what they can to help a community get back on its feet more quickly, everybody wins.
Fear Not
There’s far more I could add to this story. But time and Halloween-candy buying obligations don’t allow me to discuss them all. Besides, I want to end this story on a caring rather than a scaring note.
So I’ll leave you with this: Even though disasters seem to happen with frightening regularity, I’ve actually become a far braver person since joining the ALAN family several years ago. It’s taught me that when horrible things like hurricanes, tornadoes and pandemics happen, a lot of wonderful people show up to help – and reminded me that when things are at their most harrowing, there are always extraordinary people like you ready to come to the rescue.
Just don’t ask me to go on a spooky hayride anytime soon.
"Spot solutions are needed to help a company get through a sudden shock, but the only way to ensure agility and resilience going forward is by addressing systemic issues in a way that is intentional and focused on the long term and brings together clear priorities, well-designed repeatable processes, robust governance, and a skilled team." - Harvard Business Review
An article published by McKinsey & Co. in August observed, “over the past year, many companies have made structural changes to their supply networks by implementing dual or multiple sourcing strategies for critical materials and moving from global to regional networks.”
This structural change pivots on the difference between low cost and best cost. The shift extends through Tier 1 Suppliers through lower tiers. The intent of a low-cost supply chain strategy is to present a low price to customers. A best-cost strategy adds factors beyond cost to the equation, like risk, lead time, and responsiveness.
The McKinsey article continues, “Ninety-seven percent of respondents [to the survey] say they have applied some combination of inventory increases, dual sourcing, and regionalization to boost resilience.”
We offshored, losing sight of the associated risk, for decades. Time to learn what near-shore, re-shore, regionalization, and localization mean.
As global supply chains become increasingly complicated, there are now more digital connections and business collaborations in the global shipping industry than ever before. Holding freight data in opaque, disconnected silos and relying on outdated methods of communication is not just inefficient - it’s unsustainable.
The global supply chain is no longer a linear process. Whereas before it was simply about moving freight from point A to B, now there is now a multitude of options for transporting that freight, each with its own unique set of capabilities and constraints.
So, what do shippers really want from their logistics service providers? Two things: accurate information at their fingertips and the ability to conduct business and transact - without having to pick up a phone or wait for email replies. Digital customer-facing freight execution platforms are the answer, collecting the most relevant and up-to-date data from carriers on one side, and providing shippers with a simplified and accelerated process on the other.
Digital freight execution platforms also provide shippers with a unified view of their shipping options, giving them the data they need at a glance to make an informed decision for any particular shipment.
Plus, as we continue to navigate uncertain waters, shippers are increasingly seeking solutions to increase resilience. After all, if there’s anything the last few years have taught us, it’s to expect the unexpected. The organizations that were able to pivot fastest came out on top. The availability of accurate data and solutions to action that data are key building blocks to resiliency in the face of new and unexpected challenges. Supply chain optimization, especially today, hinges on accessible, up-to-the-minute data, shared and acted on to keep freight moving as successfully as possible.
Digital Freight Execution Puts Power in Shippers’ Hands
Increasingly, freight forwarders and logistics providers are giving their shipper customers access to online freight execution platforms for just this purpose.
Largely unheard of just a few short years ago, online freight execution tools for shippers have quickly emerged to become a must-have for established forwarders to compete with startup digital forwarders. Logistics providers can no longer afford to go without offering this critical customer tool which enables shippers to access crucial freight data online, including timely visibility of their freight on the move. Their shipper customers have come to expect it, and it’s what’s needed to compete in today’s market.
Traditional methods of communication between shippers and freight forwarders can be slow and inefficient. Email and phone tag are not conducive to fast decision-making, and sales representatives may not always have the most accurate information about fleets, equipment, and routes. Digital freight execution platforms enable shippers and carriers to communicate in real-time, facilitating fast decision-making while eliminating the potential for miscommunication.
As digital conveniences proliferate our day-to-day lives (think of ordering food online, tracking your latest purchase, viewing your favorite shows on-demand, and so much more), it only makes sense that we should expect similar experiences in our work lives. That means that the traditional way of working in the freight industry, fraught with manual processes, phone calls, and emails, simply doesn’t cut it in today’s digital-first world.
What’s more, with timely freight data, shippers are better equipped to quickly address exceptions by changing transportation plans. Supply chain disconnections are costly. Responding to exceptions is critical to a smooth-running supply chain where shipments arrive at their final destination as planned.
“An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage,” Jack Welch
One of the outstanding things about a digital freight platform is the ability to integrate various functional modules to enable shipment data to be used and shared. These may include tracking and visibility, warehouse inventory, ocean shipments, freight rates, and even finance information, enabling a shipper to pay invoices online. Customer-facing online portals are an important and effective way to facilitate a shippers’ access to key shipment information, improving visibility and productivity on all fronts.
Partnering for Sustainable Success
Partner programs are another important aspect of connected digital freight platforms. This openness to integrate with a broad range of shipping industry businesses, such as technology or service providers, offers shippers the ability to access their partners through their forwarders’ customer-facing freight execution portal. This enables the shipper to have a comprehensive and complete flow of key freight data based on their unique needs and partners.
For example, if a shipper is using a real-time transportation visibility (RTTV) system provider, they can work with their forwarder to integrate the RTTV solution with the forwarder’s digital platform. This is only possible when the forwarder has a partner program enabling integrations.
All parties involved with a shipment can boost productivity and enhance value for the customer when they’re digitally integrated with freight transaction operational areas and partner providers. Technology companies who try to wall off access to the data they manage for their customers and their functionality have it backwards: they might create an appearance of their own business interests being protected in the short term, but long term, they’re either going to hurt their customers, or, more likely, their own product development roadmap.
Recent supply chain challenges have pushed BCO shippers and their logistics partners to take a much closer look at cargo flows. Accessible, convenient, and transparent freight data is now the expectation and necessary to control costs and keep cargo in view for optimal supply chain management.
Digital freight execution is the wave of the future, and it's already making a big impact in the shipping industry. Streamlining data flows by building out connectivity helps to bring greater logistics harmony that allows shippers to optimize their overall freight ecosystem.
America’s posture in world trade, and the underlying supply chains, are more than robust. According to the U.S. Census Bureau and the U.S. Bureau of Economic Analysis, the United States balance of trade in goods and services deficit dropped to $70.6 billion in July. Exports hit the highest level in real dollars since tracking began over 70 years ago. During the recovery from Covid,, with reshoring and shifting market demands, are holding imports flat..
This success is happening despite the global disruption caused by Ukraine. Expect our labor shortages to continue. Expect wage pressure to continue. Expect inflationary pressures across the supply chain to continue.