Ports struggle to right the ship after unprecedented peak season
An inexorable march of containerships arriving from Asia has stressed U.S. ports like never before, resulting in record peak-season cargo volumes. As the surge rolls on into 2022, what does the recovery roadmap look like?
Gary Frantz is a contributing editor for DC Velocity and its sister publication, Supply Chain Xchange. He is a veteran communications executive with more than 30 years of experience in the transportation and logistics industries. He's served as communications director and strategic media relations counselor for companies including XPO Logistics, Con-way, Menlo Logistics, GT Nexus, Circle International Group, and Consolidated Freightways. Gary is currently principal of GNF Communications LLC, a consultancy providing freelance writing, editorial and media strategy services. He's a proud graduate of the Journalism program at California State University–Chico.
After what has seemed like a never-ending peak season, with maritime operators and ports processing record container volumes and managing through unprecedented delays and congestion, there are signs that the historic surge in freight may be starting to moderate. And that’s good news for ports, dray operators, intermodal carriers, and truckers, who have battled to keep products moving through supply chains and onto store shelves with some level of fluidity.
Since mid-2020, consumer spending and surging e-commerce activity have underpinned what by many accounts has been a remarkably quick, strong, and sustained economic recovery. Job creation has reached record levels, while unemployment has dipped below the mid-single digits. And while the emergence of Covid variants and rising inflation remain a concern, they don’t seem to have curtailed consumers’ appetite for goods, with this past peak season setting records for e-commerce sales and marking a strong rebound for retail brick-and-mortar stores.
NOT IN THE CLEAR YET
Yet there are still clouds on the horizon that foreshadow some continued tough sledding ahead as the industry moves through the first half of the new year.
Among those still feeling the pain are drayage truckers on the West Coast. “Cargo is moving, but a lot of it is going on the rail, and we are still drowning in empties,” says Matt Schrap, president of the Long Beach, California-based Harbor Trucking Association, which represents drayage operators serving Long Beach, Los Angeles, Oakland, and the Pacific Northwest ports. Dealing with empty containers “has become the real issue at the end of the day.”
With the sustained surge in cargo, communication and coordination between ship lines, ports, and drayage operators is more challenging than ever, Schrap notes. “We have six different appointment systems across 12 different marine terminals” that drayage truckers have to work with, he says. “Better coordination would be helpful, but every [terminal and ship line] operates so differently it lends itself to inefficiency,” Schrap explains.
Then there are local, regional, and national regulatory pressures, and the emergence of digital brokerage platforms, all of which are impacting the driver experience, their profitability, and truck capacity. “It’s an expensive profession that’s only going to get more so,” Schrap says. “The old joke is [the way] to make a small fortune in trucking is to start with a large one.”
HOPE ON THE HORIZON
Nevertheless, Mario Cordero, executive director at the Port of Long Beach, cites improvements in throughput and shorter wait times for boxes to be unloaded and moved out of the port. In early December, the San Pedro Bay had 67 container vessels at anchor, “less than the 86 we had two weeks ago,” Cordero noted. Cargo has been moving faster out of the terminals, he says, citing a reduction of more than 30% in containers sitting nine days or more. Terminals are running 19 hours a day, striving to get containers and truckers in and out as quickly as possible.
At the Port of Los Angeles, the backlog of containers has dropped to 71,000 from 95,000 in late October, and the numbers continue to improve, noted Gene Seroka, the port’s executive director.
Both Cordero and Seroka say the late-October announcement that the two ports would begin imposing a container dwell fee, essentially a penalty on long-sitting containers, is producing results. Under the temporary penalty program—implementation of which continues to be delayed in response to improving dwell times—ocean carriers could be charged $100 per day for each container left at the terminal for more than nine days while waiting for a truck. The charge for containers awaiting movement by rail comes into play for units sitting on the dock six days or more.
Before the pandemic, the average dwell time for containers awaiting pickup by truck was under four days, with containers headed to trains waiting two days.
Seroka, during an early December press conference, said, “Since we instituted a penalty for long-aging containers, the number of ships at anchor has decreased by more than 40% over a four-week period. We have not collected a nickel of that penalty yet. We put it out there to motivate people, and it has done just that.” In another media interview, the Port of Long Beach’s Cordero said, “I think it’s a fair representation that there’s been progress … [and] vessels at anchor have been diminished.”
Arriving ships to Southern California are allowed to hold at anchor inside a designated 40-mile zone, waiting for a berth to open. In mid-November, local authorities established a new Safety and Air Quality Area (SAQA) that extends 150 miles to the west of the ports and 50 miles to the north and south.
Data compiled by the Marine Exchange of Southern California showed some 44 containerships waiting within the 40-mile zone in early December. Other estimates calculated using Marine Exchange data put the number of containerships waiting outside the SAQA at 50.
Another action taken by the ports in a bid to reduce the container backlog was going to 24/7 container pickup and delivery operations. While in concept it seemed a good idea, in practice not so much. With port operations already running 19 hours a day, “we have had very few takers to date,” said Seroka. “We’ve had some hurdles to overcome. It’s an effort to get this entire orchestra of supply chain players … on the same calendar.”
All of the issues faced by ports—surging cargo volumes, congestion, equipment shortages, delays—are not new, notes Cordero. They’ve just been supercharged by the pandemic and the rapid economic recovery. Cordero cites one clear lesson: “We all understand how [vulnerable] the supply chain was to an unforeseen event.”
SHOCK TO THE SYSTEM
Lawrence Gross, founder and president of Gross Transportation Consulting and a 40-year veteran of the industry, agrees that the economy’s remarkably fast and strong recovery from the pandemic caught everyone by surprise. “We’ve never [before] woken the economy up from a medically induced coma,” he says, comparing this recovery to the years it took the economy to recover after the dot-com bust and then the 2007 housing crash and recession. This time, “things came back fast and hard.” And for maritime operators dealing with a sustained, unprecedented surge in cargo, “once you fall behind, it becomes exponentially harder to catch up. You need more resources just to stay even.”
He also cites the role of the containership lines. “Ocean carriers’ only concern is port to port,” Gross says. “They had zero concern with what happens after they unload the container from the ship. They went from blank [canceled] sailings to extra loaders and dumped all this extra volume into the system.”
Now, with empty containers clogging up the ports, “ocean carriers are not evacuating them [quickly enough] because they are not willing to suboptimize their operations to help solve the problem,” Gross says. Then there is today’s market where ocean carriers, after years of losses, are reporting all-time record profits. “To put it bluntly, I’m not sure the ocean carriers have been incented to change their practices at all,” Gross notes.
BUSINESS AS USUAL
What sometimes gets lost in the accounts of port logjams is that it’s not a universal affliction. For some U.S. ports, it’s been business as usual. “We are thankfully not having the types of problems that they are experiencing on the West Coast and the South Atlantic,” says Beth Rooney, deputy port director for the Port Authority of New York & New Jersey. “When it comes to ships at anchor, we have been seeing onesies and twosies [of ships waiting for a berth]. Year to date, the amount of time ships have waited at anchor is less than a day and a half.”
As for why the relatively short wait times, she says the facility is seeing the benefits of years of strategic expansion and the extra capacity that has given the port authority. “We are seeing about a 21% to 22% increase in cargo year over year, closely aligned with what other gateway ports are seeing,” she notes. “Capacity in the terminals has been [sufficient] to keep the ship traffic flowing,” Rooney says.
Nonetheless, the local port community has faced its share of logistics challenges. Like many ports dealing with surging inbound cargoes and record empties, availability of chassis, or “wheels,” to move containers in and out of the port remains tight. Street dwell times, or the days a container on a chassis sits somewhere outside the port and is not available to pick up the next import, are running 15 to 20 days, well above the normal five- to six-day average, Rooney notes. Inside the port, the normal four days a container would sit on port property has grown to as much as eight days.
In conversations with shippers, Rooney is finding that street dwell time is rising simply because warehouses are full. “They don’t have the capacity to turn the container. Their store shelves are empty, but they cannot fit another spatula into the warehouse,” which, Rooney says, is indicative of issues with available domestic trucking resources—the link in the chain that moves goods from warehouses to stores or e-commerce fulfillment centers.
As for the new year, Rooney doesn’t expect volumes to moderate anytime soon. “Ocean carriers are seeing strong bookings well past the Chinese New Year and well into the second half of 2022. Shippers are saying the same things. They continue to order earlier than they normally would, are ordering more, or both,” Rooney says.
One fact Rooney says has become crystal clear over the past year: the value of the truck driver, and the challenges drivers face in running a successful business. She believes ports and maritime operators need to be much more supportive, communicative, and collaborative.
“The truck driver and the experience that driver has while in the port is a very important piece of the equation that we may not have been as focused on in the past as we needed to be,” Rooney says. “Providing a good experience for that trucker entering and exiting the port is going to be critical to retaining those we have and attracting more to the profession—especially when you consider the volumes we expect in the future.”
Autonomous forklift maker Cyngn is deploying its DriveMod Tugger model at COATS Company, the largest full-line wheel service equipment manufacturer in North America, the companies said today.
By delivering the self-driving tuggers to COATS’ 150,000+ square foot manufacturing facility in La Vergne, Tennessee, Cyngn said it would enable COATS to enhance efficiency by automating the delivery of wheel service components from its production lines.
“Cyngn’s self-driving tugger was the perfect solution to support our strategy of advancing automation and incorporating scalable technology seamlessly into our operations,” Steve Bergmeyer, Continuous Improvement and Quality Manager at COATS, said in a release. “With its high load capacity, we can concentrate on increasing our ability to manage heavier components and bulk orders, driving greater efficiency, reducing costs, and accelerating delivery timelines.”
Terms of the deal were not disclosed, but it follows another deployment of DriveMod Tuggers with electric automaker Rivian earlier this year.
Manufacturing and logistics workers are raising a red flag over workplace quality issues according to industry research released this week.
A comparative study of more than 4,000 workers from the United States, the United Kingdom, and Australia found that manufacturing and logistics workers say they have seen colleagues reduce the quality of their work and not follow processes in the workplace over the past year, with rates exceeding the overall average by 11% and 8%, respectively.
The study—the Resilience Nation report—was commissioned by UK-based regulatory and compliance software company Ideagen, and it polled workers in industries such as energy, aviation, healthcare, and financial services. The results “explore the major threats and macroeconomic factors affecting people today, providing perspectives on resilience across global landscapes,” according to the authors.
According to the study, 41% of manufacturing and logistics workers said they’d witnessed their peers hiding mistakes, and 45% said they’ve observed coworkers cutting corners due to apathy—9% above the average. The results also showed that workers are seeing colleagues take safety risks: More than a third of respondents said they’ve seen people putting themselves in physical danger at work.
The authors said growing pressure inside and outside of the workplace are to blame for the lack of diligence and resiliency on the job. Internally, workers say they are under pressure to deliver more despite reduced capacity. Among the external pressures, respondents cited the rising cost of living as the biggest problem (39%), closely followed by inflation rates, supply chain challenges, and energy prices.
“People are being asked to deliver more at work when their resilience is being challenged by economic and political headwinds,” Ideagen’s CEO Ben Dorks said in a statement announcing the findings. “Ultimately, this is having a determinantal impact on business productivity, workplace health and safety, and the quality of work produced, as well as further reducing the resilience of the nation at large.”
Respondents said they believe technology will eventually alleviate some of the stress occurring in manufacturing and logistics, however.
“People are optimistic that emerging tech and AI will ultimately lighten the load, but they’re not yet feeling the benefits,” Dorks added. “It’s a gap that now, more than ever, business leaders must look to close and support their workforce to ensure their staff remain safe and compliance needs are met across the business.”
The “2024 Year in Review” report lists the various transportation delays, freight volume restrictions, and infrastructure repair costs of a long string of events. Those disruptions include labor strikes at Canadian ports and postal sites, the U.S. East and Gulf coast port strike; hurricanes Helene, Francine, and Milton; the Francis Scott key Bridge collapse in Baltimore Harbor; the CrowdStrike cyber attack; and Red Sea missile attacks on passing cargo ships.
“While 2024 was characterized by frequent and overlapping disruptions that exposed many supply chain vulnerabilities, it was also a year of resilience,” the Project44 report said. “From labor strikes and natural disasters to geopolitical tensions, each event served as a critical learning opportunity, underscoring the necessity for robust contingency planning, effective labor relations, and durable infrastructure. As supply chains continue to evolve, the lessons learned this past year highlight the increased importance of proactive measures and collaborative efforts. These strategies are essential to fostering stability and adaptability in a world where unpredictability is becoming the norm.”
In addition to tallying the supply chain impact of those events, the report also made four broad predictions for trends in 2025 that may affect logistics operations. In Project44’s analysis, they include:
More technology and automation will be introduced into supply chains, particularly ports. This will help make operations more efficient but also increase the risk of cybersecurity attacks and service interruptions due to glitches and bugs. This could also add tensions among the labor pool and unions, who do not want jobs to be replaced with automation.
The new administration in the United States introduces a lot of uncertainty, with talks of major tariffs for numerous countries as well as talks of US freight getting preferential treatment through the Panama Canal. If these things do come to fruition, expect to see shifts in global trade patterns and sourcing.
Natural disasters will continue to become more frequent and more severe, as exhibited by the wildfires in Los Angeles and the winter storms throughout the southern states in the U.S. As a result, expect companies to invest more heavily in sustainability to mitigate climate change.
The peace treaty announced on Wednesday between Isael and Hamas in the Middle East could support increased freight volumes returning to the Suez Canal as political crisis in the area are resolved.
The French transportation visibility provider Shippeo today said it has raised $30 million in financial backing, saying the money will support its accelerated expansion across North America and APAC, while driving enhancements to its “Real-Time Transportation Visibility Platform” product.
The funding round was led by Woven Capital, Toyota’s growth fund, with participation from existing investors: Battery Ventures, Partech, NGP Capital, Bpifrance Digital Venture, LFX Venture Partners, Shift4Good and Yamaha Motor Ventures. With this round, Shippeo’s total funding exceeds $140 million.
Shippeo says it offers real-time shipment tracking across all transport modes, helping companies create sustainable, resilient supply chains. Its platform enables users to reduce logistics-related carbon emissions by making informed trade-offs between modes and carriers based on carbon footprint data.
"Global supply chains are facing unprecedented complexity, and real-time transport visibility is essential for building resilience” Prashant Bothra, Principal at Woven Capital, who is joining the Shippeo board, said in a release. “Shippeo’s platform empowers businesses to proactively address disruptions by transforming fragmented operations into streamlined, data-driven processes across all transport modes, offering precise tracking and predictive ETAs at scale—capabilities that would be resource-intensive to develop in-house. We are excited to support Shippeo’s journey to accelerate digitization while enhancing cost efficiency, planning accuracy, and customer experience across the supply chain.”
Donald Trump has been clear that he plans to hit the ground running after his inauguration on January 20, launching ambitious plans that could have significant repercussions for global supply chains.
As Mark Baxa, CSCMP president and CEO, says in the executive forward to the white paper, the incoming Trump Administration and a majority Republican congress are “poised to reshape trade policies, regulatory frameworks, and the very fabric of how we approach global commerce.”
The paper is written by import/export expert Thomas Cook, managing director for Blue Tiger International, a U.S.-based supply chain management consulting company that focuses on international trade. Cook is the former CEO of American River International in New York and Apex Global Logistics Supply Chain Operation in Los Angeles and has written 19 books on global trade.
In the paper, Cook, of course, takes a close look at tariff implications and new trade deals, emphasizing that Trump will seek revisions that will favor U.S. businesses and encourage manufacturing to return to the U.S. The paper, however, also looks beyond global trade to addresses topics such as Trump’s tougher stance on immigration and the possibility of mass deportations, greater support of Israel in the Middle East, proposals for increased energy production and mining, and intent to end the war in the Ukraine.
In general, Cook believes that many of the administration’s new policies will be beneficial to the overall economy. He does warn, however, that some policies will be disruptive and add risk and cost to global supply chains.
In light of those risks and possible disruptions, Cook’s paper offers 14 recommendations. Some of which include:
Create a team responsible for studying the changes Trump will introduce when he takes office;
Attend trade shows and make connections with vendors, suppliers, and service providers who can help you navigate those changes;
Consider becoming C-TPAT (Customs-Trade Partnership Against Terrorism) certified to help mitigate potential import/export issues;
Adopt a risk management mindset and shift from focusing on lowest cost to best value for your spend;
Increase collaboration with internal and external partners;
Expect warehousing costs to rise in the short term as companies look to bring in foreign-made goods ahead of tariffs;
Expect greater scrutiny from U.S. Customs and Border Patrol of origin statements for imports in recognition of attempts by some Chinese manufacturers to evade U.S. import policies;
Reduce dependency on China for sourcing; and
Consider manufacturing and/or sourcing in the United States.
Cook advises readers to expect a loosening up of regulations and a reduction in government under Trump. He warns that while some world leaders will look to work with Trump, others will take more of a defiant stance. As a result, companies should expect to see retaliatory tariffs and duties on exports.
Cook concludes by offering advice to the incoming administration, including being sensitive to the effect retaliatory tariffs can have on American exports, working on federal debt reduction, and considering promoting free trade zones. He also proposes an ambitious water works program through the Army Corps of Engineers.