We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.
  • ::COVID-19 COVERAGE::
  • INDUSTRY PRESS ROOM
  • ABOUT
  • CONTACT
  • MEDIA FILE
  • Create Account
  • Sign In
  • Sign Out
  • My Account
Free Newsletters
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
    • Mobile Apps
  • TRANSPORTATION
  • MATERIAL HANDLING
  • TECHNOLOGY
  • LIFT TRUCKS
  • PODCAST ETC
    • Podcast
    • Webcasts
    • Blogs
      • One-Off Sound Off
      • Global Logistics and Risk
      • Empowering Your Performance Edge
      • Analytics & Big Data
      • Submit your blog post
    • Events
    • White Papers
    • Industry Press Room
      • Upload Your News
    • New Products
      • Upload Your Product News
    • Conference Guides
    • Conference Reports
    • Newsletters
    • Mobile Apps
  • DCV-TV
    • DCV-TV 1: News
    • DCV-TV 2: Case Studies
    • DCV-TV 3: Webcasts
    • DCV-TV 4: Viewer Contributed
    • DCV-TV 5: Solution Profiles
    • MODEX 2022
    • Upload Your Video
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
    • Mobile Apps
  • TRANSPORTATION
  • MATERIAL HANDLING
  • TECHNOLOGY
  • LIFT TRUCKS
  • PODCAST ETC
    • Podcast
    • Webcasts
    • Blogs
      • One-Off Sound Off
      • Global Logistics and Risk
      • Empowering Your Performance Edge
      • Analytics & Big Data
      • Submit your blog post
    • Events
    • White Papers
    • Industry Press Room
      • Upload Your News
    • New Products
      • Upload Your Product News
    • Conference Guides
    • Conference Reports
    • Newsletters
    • Mobile Apps
  • DCV-TV
    • DCV-TV 1: News
    • DCV-TV 2: Case Studies
    • DCV-TV 3: Webcasts
    • DCV-TV 4: Viewer Contributed
    • DCV-TV 5: Solution Profiles
    • MODEX 2022
    • Upload Your Video
Home » NEW RESEARCH SHOWS BABY BOOMERS WILL CONTINUE SHOPPING ONLINE POST-PANDEMIC
Press releases are provided by companies as is and have not been edited or checked for accuracy. Any queries should be directed to the company issuing the release.

Upload your press release

NEW RESEARCH SHOWS BABY BOOMERS WILL CONTINUE SHOPPING ONLINE POST-PANDEMIC

October 5, 2020
No Comments

VIENNA, VA – The COVID-19 pandemic has caused shopping behaviors and consumer expectations to shift rapidly, and many of those behaviors are here to stay, says a study announced today by LaserShip, the largest regional e-commerce parcel carrier in the US and leader in last-mile delivery. For example, Baby Boomers are embracing e-commerce and are shifting more of their purchases online, which represents a unique opportunity for retailers to pursue.

The research provides insights on how retailers can respond to the opportunities created by the pandemic to acquire new customers, build brand loyalty, and improve the overall customer experience.

LaserShip commissioned the study from Hanover Research to survey over 1,000 online shoppers in the US to understand how the pandemic has affected consumer shopping behaviors and expectations. The research, including takeaways for the e-commerce industry, can be found at https://lasership.com/whitepaper_2020.php

Key insights from the study include:

Baby Boomers are embracing e-commerce: Baby Boomers, historically more hesitant to shop online, were forced to adapt their behaviors when COVID-19 hit because they weren’t comfortable shopping in stores. The study found this behavior will continue, with nearly half (47%) of Baby Boomers planning to increase their online shopping after the pandemic.
Shipping costs still influence shopping decisions: Low cost or free shipping remains the most important consideration for consumers when shopping online. Despite the increase in online purchases during COVID-19, 26% of surveyed consumers cite expensive shipping as one of the main reasons to not shop more online. Also, 19% of consumers stop shopping at an online retailer due to expensive shipping costs.
The continued need for speed: Gen Z and Millennials have come of age in the digital era and are accustomed to speed and convenience as part of their daily lives. Younger generations are more likely to shop at new retailers if faster delivery is provided when compared to older generations. Forty percent of Gen Z consumers and 37% of Millennials surveyed would increase their probability of shopping at a new retailer if they offered next-day delivery service at an additional cost, a stark contrast to their parents and older generations.
“The survey results provide retailers with actionable insights into consumer shopping behaviors and delivery expectations accelerated by the pandemic” said Josh Dinneen, Chief Commercial Officer at LaserShip. “Meeting consumer expectations with free and fast delivery options and improving the end-to-end shopping experience including shipping can help retailers acquire and retain new customers and position themselves for long-term success.”

LaserShip partners with the country’s leading retailers and businesses to ensure safe and timely delivery of their products. LaserShip has more than three decades of delivery experience and is constantly innovating to better serve its customers through its investments in technology, automation, and machine learning to stay ahead of the evolving e-commerce landscape.

For more information or to schedule an interview, please contact Isabel Canto, pr@lasership.com, or Suzanne Pace, suzanne@rocketsocialimpact.com.

###

About LaserShip, Inc.

LaserShip is the leader in last-mile delivery for retailers and shippers that desire reduced transit times and increased flexibility within their supply chain. Founded in 1986, LaserShip has evolved into the leading provider of same-day and next-day delivery services in the Eastern and Midwest U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. For more information, visit https://lasership.com.

https://www.lasership.com
Submit your logistics, material handling, or supply chain related company news in DC VELOCITY's Industry Press Room section or New Products section
Transportation Supply Chain Services
KEYWORDS LaserShip
  • Related Articles

    New Research from LaserShip Shows That Online Spend Levels Will Continue Post-Pandemic

    New Logistyx Research: 57% of Online Shoppers Have Purchased Cross-Border During the Pandemic

    Reports shows online commerce is catching up with in-store shopping

You must login or register in order to post a comment.

Report Abusive Comment

Most Popular Articles

  • Container prices continue to drop

  • Autonomous trucking firms launch partnerships with freight transportation providers

  • Demand for piece-picking robots gains steam

  • Now's the time to be a logistics professional

  • Empty shipping containers stack up at U.S. port depots

Now Playing on DCV-TV

2dcbde76 075e 42bb b3e8 eff953b01b02

Logiwa Offers Total Visibility and Control Over Your Fulfillment Network

DCV-TV 4: Viewer Contributed
Adding more fulfillment centers and the trend toward micro-fulfillment means you need the visibility and control provided by software like Logiwa WMS. Struggling to build out your direct-to-consumer fulfillment network while still maintaining visibility and control? Logiwa helps you build and run highly efficient...

FEATURED WHITE PAPERS

  • Guide to Proven Warehouse Solutions

  • Five common misconceptions about running a private fleet

  • Optimize AS/RS With Advanced Warehouse Execution Software

  • The Value of Genuine Parts and Service

View More

Subscribe to DC Velocity Magazine

GET YOUR FREE SUBSCRIPTION
  • SUBSCRIBE
  • NEWSLETTERS
  • ADVERTISING
  • CUSTOMER CARE
  • CONTACT
  • ABOUT
  • STAFF
  • PRIVACY POLICY

Copyright ©2022. All Rights ReservedDesign, CMS, Hosting & Web Development :: ePublishing