FOR IMMEDIATE RELEASE
Coesia highlights Remote Assistance solution for more effective equipment service at PACK EXPO Las Vegas
LAS VEGAS (Sept. 25, 2019) - Coesia Group (www.coesia.com), showcases its next generation maintenance technology at PACK EXPO booth #C-4400 in the Las Vegas Convention Center. Remote Assistance is the company's technology-driven service solution that uses high-quality audio, live video, file-sharing, remote PLC interface and augmented reality for faster, more effective equipment diagnosis.
Remote Assistance combines technology like smart glasses, tablets or smartphones with an IT platform to connect on-site personnel with Coesia experts. This enhanced collaboration allows packaging operations to resolve issues faster and maximize uptime at lower cost, by avoiding the financial burden and wait time associated with bringing in specialized technicians.
"The labor shortage hits our customers especially hard when it comes to sourcing the skilled technicians necessary to keep automated systems running at peak efficiency," says Travis Younger, director of customer service for R.A Jones, a Coesia Company. "Our Remote Assistance is a cost-effective way to extend the capability of in-house maintenance personnel and deliver essential service results, like faster diagnosis, troubleshooting and resolution, and reduced service cost."
At booth #C-4400, the R.A Jones Criterion® CLI-100 cartoner is available to demonstrate the capabilities of Remote Assistance. The MGS Stealth CT includes additional maintenance technology, featuring glass paneling that illuminates at the site of a service issue.
Coesia is a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy.
Company Name: Coesia
Company URL: https://www.coesia.com/en