We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.
  • INDUSTRY PRESS ROOM
  • ABOUT
  • CONTACT
  • MEDIA FILE
  • Create Account
  • Sign In
  • Sign Out
  • My Account
Free Newsletters
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
    • Mobile Apps
  • TRANSPORTATION
  • MATERIAL HANDLING
  • TECHNOLOGY
  • LIFT TRUCKS
  • PODCAST ETC
    • Podcast
    • Webcasts
    • Blogs
      • One-Off Sound Off
      • Global Logistics and Risk
      • Empowering Your Performance Edge
      • Analytics & Big Data
      • Submit your blog post
    • Events
    • White Papers
    • Industry Press Room
      • Upload Your News
    • New Products
      • Upload Your Product News
    • Conference Guides
    • Conference Reports
    • Newsletters
    • Mobile Apps
  • DCV-TV
    • DCV-TV 1: News
    • DCV-TV 2: Case Studies
    • DCV-TV 3: Webcasts
    • DCV-TV 4: Viewer Contributed
    • DCV-TV 5: Solution Profiles
    • Parcel Forum 2022
    • MODEX 2022
    • Upload Your Video
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
    • Mobile Apps
  • TRANSPORTATION
  • MATERIAL HANDLING
  • TECHNOLOGY
  • LIFT TRUCKS
  • PODCAST ETC
    • Podcast
    • Webcasts
    • Blogs
      • One-Off Sound Off
      • Global Logistics and Risk
      • Empowering Your Performance Edge
      • Analytics & Big Data
      • Submit your blog post
    • Events
    • White Papers
    • Industry Press Room
      • Upload Your News
    • New Products
      • Upload Your Product News
    • Conference Guides
    • Conference Reports
    • Newsletters
    • Mobile Apps
  • DCV-TV
    • DCV-TV 1: News
    • DCV-TV 2: Case Studies
    • DCV-TV 3: Webcasts
    • DCV-TV 4: Viewer Contributed
    • DCV-TV 5: Solution Profiles
    • Parcel Forum 2022
    • MODEX 2022
    • Upload Your Video
Home » Tech companies join forces to help retailers modernize their supply chains
newsworthy

Tech companies join forces to help retailers modernize their supply chains

Salesforce, Publicis Sapient, IBM Services, project44, and Flooid collaborate to help solve returns, omnichannel, and logistics challenges—and ultimately improve the retail shopping experience.

January 14, 2020
DC Velocity Staff
No Comments

A handful of technology companies are joining forces to help retailers accelerate their digital transformation and ease challenges associated with returns, omnichannel business, and logistics—all via an open technology platform from IBM, the company said during the National Retail Federation's 2020 Big Show, taking place in New York this week.

The project includes Salesforce, Publicis Sapient, IBM Services, project44, and Flooid, which are developing solutions available on IBM's recently launched IBM Sterling Supply Chain platform. The solutions are designed to address the growing importance of providing consumers with a "quick, frictionless shopping experience," the companies said. 

The partners will integrate new and existing services on the Sterling platform to help retailers modernize their supply chains and take advantage of new technologies that can accelerate their digital transformation. Integrated services include Salesforce's Commerce Cloud, Service Cloud, and Marketing Cloud; order management and returns services from Publicis Sapient; transportation and supply chain visibility services from pproject44; and omnichannel capabilities from Flooid, according to the companies. 

"The retail industry is poised for a renaissance as companies move away from siloed and legacy applications towards scalable, enterprise-tuned platforms that can holistically address customer-facing and supply chain operations challenges," Jeanette Barlow, vice president, offering management and strategy, IBM Sterling, said in a statement announcing the partnership. "This shift is likely compounding the industry's need to quickly innovate across traditional functional domains and deliver new capabilities that span operations and even third-party supply chain partners. To create the seamless and personalized experience customers expect and provide a true first-mover advantage, companies should modernize supply chains on top of open platforms that can harness technologies such as AI, blockchain, IoT, and hybrid cloud. Our relationships in this space can help our clients to make this shift more quickly."

Technology Supply Chain Services Business Intelligence/Decision Support Supply Chain Optimization Software Omnichannel
KEYWORDS IBM project44 Publicis.Sapient Salesforce
  • Related Articles

    Catena Solutions Launches to Help Companies Build More Resilient Supply Chains

    Gartner survey: 33% of companies are moving their supply chains out of China

    Report: Companies shorten supply chains, boost tech investments

Recent Articles by DC Velocity Staff

Companies to grow investments in energy-transition solutions, emissions reduction

Cargo imports forecast to sink near three-year low in February

Air cargo demand slumped in 2022 after “extraordinary” levels in 2021

You must login or register in order to post a comment.

Report Abusive Comment

Most Popular Articles

  • Schneider welcomes first battery-electric truck

  • RJW LOGISTICS GROUP EXPANDS RETAIL LOGISTICS OPERATION TO DALLAS

  • Fred Smith is not worried about Amazon

  • Researchers: Ships can look to Mother Nature for energy-saving ideas

  • Maersk deploys indoor drones for warehouse inventory counts

Now Playing on DCV-TV

7c7193e4 b12e 4233 9a95 df9b80d7eeab

State of the Industry: Oil & Inflation

DCV-TV 4: Viewer Contributed
In this third of a four-part series, Greg Orr speaks to oil’s surprisingly far-reaching impacts on inflation. A year’s worth of persistently high inflation has taken its toll on trucking operators, particularly those in the irregular route, long-haul full truckload segment. Over the past year, fleet operators have...

FEATURED WHITE PAPERS

  • The five best applications for robotic lift trucks in warehouse environments

  • Fulfillment Facility Improved Efficiencies by 4x

  • 3PLs: Complete Orders Faster with Flexible Automation

  • Reusable Packaging for the New Wave of Supply Chain Automation

View More

Subscribe to DC Velocity Magazine

GET YOUR FREE SUBSCRIPTION
  • SUBSCRIBE
  • NEWSLETTERS
  • ADVERTISING
  • CUSTOMER CARE
  • CONTACT
  • ABOUT
  • STAFF
  • PRIVACY POLICY

Copyright ©2023. All Rights ReservedDesign, CMS, Hosting & Web Development :: ePublishing