CX North America Information Services Inc., a leader in freight collaboration and communication solutions for the transportation industry, announced today that it has incorporated new functionality, known as Replay, within its suite of freight visibility solutions. Replay is a tracking feature that captures drivers' traveled miles from job initiation to completion, along with vehicle speeds, locations, key event times and more.
Replay supports a company's ability to offer excellent customer service by capturing drivers' experience and, through comparison, identifying optimal driver practices and routes, especially for recurring destinations. And, should a customer dispute arise regarding driver arrival times, Replay's intelligent data capture allows the carrier to easily produce tangible evidence for that delivery or every delivery, as required.
CX North America's freight visibility technology, CX North America Driver Mobile App and Freight Vision Mobile App, brings better visibility, agility, efficiency, collaboration and control to the freight management industry.
CX North America Information Services Inc. (CX North America), headquartered in Tecumseh, Ontario, Canada, is a wholly-owned subsidiary of Transport Exchange Group, a leading provider of freight management technology for the transportation industry and operator of two of the United Kingdom's largest and fastest-growing independent freight exchanges.
Company: CX North America