Psion has launched a set of three service programs under the umbrella name of "Psion Services" for its mobile devices and applications. The Psion Services portfolio consists of three programs: Modular Services, Managed Services, and Primary Services.
Modular Services is a service plan designed exclusively for users of devices built on the Psion Omnii platform. The plan enables Psion resellers to provide certified, on-site replacement of modules.
Managed Services provides an end-to-end solution for rugged device management. Services include device selection, planning and deployment, management, usage analysis, and optimization. Psion Managed Services combines break-fix support services with proactive Mobile Device Management (MDM) tools for remote, real-time device monitoring. The service gives customers the ability to manage device rollouts across multiple sites.
Primary Services provides fast repair service for Psion devices. Primary services replaces Psion's existing "i-Serv" plan. With Psion's Primary Services, subscribers benefit from fast turnaround, optional overnight shipping, and live around-the-clock help desk support. Subscribers to Psion's Primary Services also have access to Psion's online community, IngenuityWorking, for interactive support and near real-time assistance.
Company: Psion PLC
Company URL: www.psion.com