XPO unit sues YRC Freight for allegedly poaching top executives
YRC unit conspired with former XPO executives to steal employees, abscond with trade secrets, suit alleges. Suit asks minimum one-year ban on individuals working at YRC.
Mark Solomon joined DC VELOCITY as senior editor in August 2008, and was promoted to his current position on January 1, 2015. He has spent more than 30 years in the transportation, logistics and supply chain management fields as a journalist and public relations professional. From 1989 to 1994, he worked in Washington as a reporter for the Journal of Commerce, covering the aviation and trucking industries, the Department of Transportation, Congress and the U.S. Supreme Court. Prior to that, he worked for Traffic World for seven years in a similar role. From 1994 to 2008, Mr. Solomon ran Media-Based Solutions, a public relations firm based in Atlanta. He graduated in 1978 with a B.A. in journalism from The American University in Washington, D.C.
XPO Logistics Freight Inc., which was known as Con-way Freight before XPO Logistics Inc. bought Con-way's parent last year, has sued YRC Freight, the long-haul, less-than-truckload (LTL) unit of YRC Worldwide Inc., charging the unit schemed to steal key XPO Freight employees, misappropriate its rival's trade secrets, encourage current XPO Freight workers to breach their fiduciary duties, and deliberately interfere with contractual nondisclosure agreements.
The suit, filed Wednesday in Delaware Chancery Court, requested that YRC be blocked from employing or retaining seven key former XPO Freight executives for at least one year from the date of an order. Among them were Chet Richardson, who ran the former Con-way Freight's highly regarded line-haul operation, and Paul Lorensen, who headed its Central region operations. Their departures are at the core of the animus that has existed between the LTL carriers since the XPO unit's parent closed its $3 billion acquisition of Con-way Inc. on Oct. 29.
According to the complaint, both men resigned from XPO on Nov. 9 without prior notice and immediately went to work at YRC, in similar positions to those they held at the former Con-way Freight. Both men had unfettered access to very sensitive XPO information, which they took with them to YRC, the complaint charged. YRC announced their appointments in a Jan. 26 press release.
According to the complaint, YRC informally offered Lorensen a position by Sept. 19, 2015, at the latest. That date would have been 10 days after XPO announced on Sept. 9 its proposed purchase of Con-way. Though Lorensen immediately accepted the offer, his attorney asked YRC to postpone the tendering of a formal offer letter from Oct. 6 to Nov. 3 because the attorney said it "would be safer this way," according to the complaint. The 27-day delay gave Lorensen more time to access XPO Freight's confidential information, the complaint alleged.
Soon after accepting the offer, Lorensen was encouraged by YRC to help persuade Richardson to jump ship, according to the complaint. Richardson was highly sought after because of his operational acumen, and because he and his team had access to proprietary algorithmic software models that analyzed and selected the most efficient route for a customer's loads from among the countless alternatives on XPO Freight's network, according to the complaint.
The complaint alleged that last September, Lorensen and Sean Saunders, YRC's senior vice president of human resources and safety, said that Richardson's hiring was critical to YRC because of his knowledge of the models and his relationships with the IT community. YRC began targeting Richardson around that time, and he informally accepted YRC's offer by Oct. 6, at the latest, the complaint stated. As with Lorensen, YRC delayed the timing of Richardson's formal offer until Nov. 3, the complaint alleged.
After accepting the offers from YRC but before leaving XPO Freight, Lorensen and Richardson participated in high-level XPO meetings where critical information was exchanged, the complaint said. Among the material was a report prepared by consultancy McKinsey & Co. outlining a 15-step plan to transform the LTL business. The McKinsey report was distributed to high-level executives, including Lorensen and Richardson, on Nov. 6, according to the complaint. Three days later and with the confidential intelligence in hand, the men abruptly resigned and joined YRC, the complaint alleged.
The complaint charged that top YRC Freight executives, including President Darren Hawkins, conspired with Lorensen and Richardson to identify other XPO Freight employees to "hire for strategic reasons, including for their knowledge of the (company's) confidential information and trade secrets." According to the complaint, Saunders, the HR executive, told Richardson that he was "just trying to figure out how many XPO employees [he] can recruit."
YRC Freight and its parent company declined comment, according to Mike Kelley, a YRC Freight spokesman.
The suit was one of twin headaches besetting Overland Park, Kan.-based YRC this week. After the market closed yesterday, the company posted fourth-quarter and full-year results that didn't sit well with Wall Street, which took down the stock $3.24 a share today to close at $7.47 a share. In the quarter, YRC Freight's operating revenue fell to $733.7 million, from $795.5 million, while the unit swung to a $21.4 million operating loss from a $24.5 million operating profit. Tonnage per day dropped 6.8 percent, and operating ratio, a ratio of revenues to expenses and a key metric of a carrier's efficiency, rose 600 basic points, to 102.9, meaning that the unit spent $1.02 for every $1 in revenue.
The unit's revenue per every 100 pounds hauled—known in trucking as revenue per hundredweight—rose 4.4 percent, excluding the impact of fuel surcharges, and fell 1.5 percent when surcharges were added in. The quarter-over-quarter decline reflects the dramatic fall in diesel fuel prices during the period.
YRC's three-carrier regional unit posted a 3.1-percent drop in quarterly revenue and a 10.4-percent decline in operating income. Its operating ratio rose 0.2 percent. Tonnage per day dropped 2.6 percent. Revenue per hundredweight rose 3.4 percent without fuel surcharges, and dropped 2 percent when surcharges were added in.
In a statement accompanying the results, James L. Welch, the parent's CEO, acknowledged that results were impacted by demand weakness in end markets, especially in the industrial sector where LTL carriers generate much of their business. Most observers believe the industrial economy is in recession and won't rebound until the second half of the year at the earliest. "We would obviously like for the freight environment to be better and improve throughout 2016," Welch said.
David G. Ross, analyst for investment firm Stifel, said in a note today that tonnage at both units ended the quarter weaker than it started. Ross added that January tonnage did not pick up from year's end, a trend that must be watched given that other LTL carriers are reporting that tonnage trends, while still sequentially negative, are moving in the right direction.
One bright spot, Ross said, is that current contract renewal rates are up 3 to 5 percent, a sign that pricing remains rational. "Of course, YRC will need to grow volumes at some point in 2016 ... to see margins head back in the right direction," he added.
The supply chain risk management firm Overhaul has landed $55 million in backing, saying the financing will fuel its advancements in artificial intelligence and support its strategic acquisition roadmap.
The equity funding round comes from the private equity firm Springcoast Partners, with follow-on participation from existing investors Edison Partners and Americo. As part of the investment, Springcoast’s Chris Dederick and Holger Staude will join Overhaul’s board of directors.
According to Austin, Texas-based Overhaul, the money comes as macroeconomic and global trade dynamics are driving consequential transformations in supply chains. That makes cargo visibility and proactive risk management essential tools as shippers manage new routes and suppliers.
“The supply chain technology space will see significant consolidation over the next 12 to 24 months,” Barry Conlon, CEO of Overhaul, said in a release. “Overhaul is well-positioned to establish itself as the ultimate integrated solution, delivering a comprehensive suite of tools for supply chain risk management, efficiency, and visibility under a single trusted platform.”
Artificial intelligence (AI) and data science were hot business topics in 2024 and will remain on the front burner in 2025, according to recent research published in AI in Action, a series of technology-focused columns in the MIT Sloan Management Review.
In Five Trends in AI and Data Science for 2025, researchers Tom Davenport and Randy Bean outline ways in which AI and our data-driven culture will continue to shape the business landscape in the coming year. The information comes from a range of recent AI-focused research projects, including the 2025 AI & Data Leadership Executive Benchmark Survey, an annual survey of data, analytics, and AI executives conducted by Bean’s educational firm, Data & AI Leadership Exchange.
The five trends range from the promise of agentic AI to the struggle over which C-suite role should oversee data and AI responsibilities. At a glance, they reveal that:
Leaders will grapple with both the promise and hype around agentic AI. Agentic AI—which handles tasks independently—is on the rise, in the form of generative AI bots that can perform some content-creation tasks. But the authors say it will be a while before such tools can handle major tasks—like make a travel reservation or conduct a banking transaction.
The time has come to measure results from generative AI experiments. The authors say very few companies are carefully measuring productivity gains from AI projects—particularly when it comes to figuring out what their knowledge-based workers are doing with the freed-up time those projects provide. Doing so is vital to profiting from AI investments.
The reality about data-driven culture sets in. The authors found that 92% of survey respondents feel that cultural and change management challenges are the primary barriers to becoming data- and AI-driven—indicating that the shift to AI is about much more than just the technology.
Unstructured data is important again. The ability to apply Generative AI tools to manage unstructured data—such as text, images, and video—is putting a renewed focus on getting all that data into shape, which takes a whole lot of human effort. As the authors explain “organizations need to pick the best examples of each document type, tag or graph the content, and get it loaded into the system.” And many companies simply aren’t there yet.
Who should run data and AI? Expect continued struggle. Should these roles be concentrated on the business or tech side of the organization? Opinions differ, and as the roles themselves continue to evolve, the authors say companies should expect to continue to wrestle with responsibilities and reporting structures.
Shippers today are praising an 11th-hour contract agreement that has averted the threat of a strike by dockworkers at East and Gulf coast ports that could have frozen container imports and exports as soon as January 16.
The agreement came late last night between the International Longshoremen’s Association (ILA) representing some 45,000 workers and the United States Maritime Alliance (USMX) that includes the operators of port facilities up and down the coast.
Details of the new agreement on those issues have not yet been made public, but in the meantime, retailers and manufacturers are heaving sighs of relief that trade flows will continue.
“Providing certainty with a new contract and avoiding further disruptions is paramount to ensure retail goods arrive in a timely manner for consumers. The agreement will also pave the way for much-needed modernization efforts, which are essential for future growth at these ports and the overall resiliency of our nation’s supply chain,” Gold said.
The next step in the process is for both sides to ratify the tentative agreement, so negotiators have agreed to keep those details private in the meantime, according to identical statements released by the ILA and the USMX. In their joint statement, the groups called the six-year deal a “win-win,” saying: “This agreement protects current ILA jobs and establishes a framework for implementing technologies that will create more jobs while modernizing East and Gulf coasts ports – making them safer and more efficient, and creating the capacity they need to keep our supply chains strong. This is a win-win agreement that creates ILA jobs, supports American consumers and businesses, and keeps the American economy the key hub of the global marketplace.”
The breakthrough hints at broader supply chain trends, which will focus on the tension between operational efficiency and workforce job protection, not just at ports but across other sectors as well, according to a statement from Judah Levine, head of research at Freightos, a freight booking and payment platform. Port automation was the major sticking point leading up to this agreement, as the USMX pushed for technologies to make ports more efficient, while the ILA opposed automation or semi-automation that could threaten jobs.
"This is a six-year détente in the tech-versus-labor tug-of-war at U.S. ports," Levine said. “Automation remains a lightning rod—and likely one we’ll see in other industries—but this deal suggests a cautious path forward."
Editor's note: This story was revised on January 9 to include additional input from the ILA, USMX, and Freightos.
Logistics industry growth slowed in December due to a seasonal wind-down of inventory and following one of the busiest holiday shopping seasons on record, according to the latest Logistics Managers’ Index (LMI) report, released this week.
The monthly LMI was 57.3 in December, down more than a percentage point from November’s reading of 58.4. Despite the slowdown, economic activity across the industry continued to expand, as an LMI reading above 50 indicates growth and a reading below 50 indicates contraction.
The LMI researchers said the monthly conditions were largely due to seasonal drawdowns in inventory levels—and the associated costs of holding them—at the retail level. The LMI’s Inventory Levels index registered 50, falling from 56.1 in November. That reduction also affected warehousing capacity, which slowed but remained in expansion mode: The LMI’s warehousing capacity index fell 7 points to a reading of 61.6.
December’s results reflect a continued trend toward more typical industry growth patterns following recent years of volatility—and they point to a successful peak holiday season as well.
“Retailers were clearly correct in their bet to stock [up] on goods ahead of the holiday season,” the LMI researchers wrote in their monthly report. “Holiday sales from November until Christmas Eve were up 3.8% year-over-year according to Mastercard. This was largely driven by a 6.7% increase in e-commerce sales, although in-person spending was up 2.9% as well.”
And those results came during a compressed peak shopping cycle.
“The increase in spending came despite the shorter holiday season due to the late Thanksgiving,” the researchers also wrote, citing National Retail Federation (NRF) estimates that U.S. shoppers spent just short of a trillion dollars in November and December, making it the busiest holiday season of all time.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
As U.S. small and medium-sized enterprises (SMEs) face an uncertain business landscape in 2025, a substantial majority (67%) expect positive growth in the new year compared to 2024, according to a survey from DHL.
However, the survey also showed that businesses could face a rocky road to reach that goal, as they navigate a complex environment of regulatory/policy shifts and global market volatility. Both those issues were cited as top challenges by 36% of respondents, followed by staffing/talent retention (11%) and digital threats and cyber attacks (2%).
Against that backdrop, SMEs said that the biggest opportunity for growth in 2025 lies in expanding into new markets (40%), followed by economic improvements (31%) and implementing new technologies (14%).
As the U.S. prepares for a broad shift in political leadership in Washington after a contentious election, the SMEs in DHL’s survey were likely split evenly on their opinion about the impact of regulatory and policy changes. A plurality of 40% were on the fence (uncertain, still evaluating), followed by 24% who believe regulatory changes could negatively impact growth, 20% who see these changes as having a positive impact, and 16% predicting no impact on growth at all.
That uncertainty also triggered a split when respondents were asked how they planned to adjust their strategy in 2025 in response to changes in the policy or regulatory landscape. The largest portion (38%) of SMEs said they remained uncertain or still evaluating, followed by 30% who will make minor adjustments, 19% will maintain their current approach, and 13% who were willing to significantly adjust their approach.