The Transportation Marketing & Communications Association (TMCA) has elected new members to its board of directors. New board members beginning their two-year terms are Clayton Boyce of the American Trucking Associations, Dave Hoppens of Pacer International, Mason Kauffman of the World Logistics Organization, Roy Schleicher of the Jacksonville Port Authority, and Fred Thayer of Werner Enterprises.
The TMCA also ratified its officer team, with Hernan Vera of Ryder as its president, Tom Nightingale of Con-way as chairman, Dick Metzler of Greatwide Logistics Services as vice president, Todd Thompson of Exel Transportation Services as treasurer, and Susan Terpay of Norfolk Southern as secretary.
The University of Denver's Intermodal Transportation Institute has elected Steve Branscum as its new chairman of the board. Branscum is group vice president of consumer products marketing at the BNSF Railway.
Jervis B. Webb has hired Bruce Larkin as its new customer service manager. Prior to joining the material handling company, Larkin was with GE Fanuc Automation, where he served as operations manager and manager of engineering support.
Michael Berns has been promoted to chief financial officer at Wildeck, a large manufacturer of mezzanines, material lifts, and safeguarding products. Before his promotion, Berns had been Wildeck's controller.
Matthew Gerstner has joined Buckhorn, a manufacturer of reusable plastic packaging and material handling systems, as director of operations. Gerstner will oversee all manufacturing, purchasing, customer service, and Canadian functions for Buckhorn and its related brands, Ameri-Kart Waste Handling and WEK. In addition, Myers Industries, the parent company of Buckhorn and Akro-Mils, has promoted Joel Grant to managing director of the company's North American Material Handling Segment. For the past three years, Grant had served as assistant general manager for the Buckhorn and Akro-Mils brands/segments.
Seegrid Corp., a manufacturer of industrial mobile robots for material handling applications, has added three new people to its management team. Jack Antounian has joined Seegrid as vice president of operations, Michael Clark is the new director of engineering, and Domenic Niro has been appointed director of sales.
Metro Ports, whose operating companies include Metropolitan Stevedore, Southeast Crescent Shipping, Cape Fear Bulk, and Southeast Maritime Services, has made several management appointments. Robert Waterman has been named regional vice president of West Coast operations, and Frank Divona has been appointed regional vice president of West Coast business development. On the other side of the country, Ted Winter is the new regional vice president of East Coast business development, Christopher SanGiocanni is now director of safety, and Patrick Hall has been hired as director of East Coast business development.
Univeyor, the Denmark-based manufacturer of the LayerPicker picking, palletizing, and depalletizing system, has hired Victor Hoerst as its new sales manager for North America. Hoerst most recently served as a sales consultant at Swisslog and has also worked for Witron.
Ports America Group has announced two recent executive promotions. Douglas Tilden has been promoted from CEO to chairman, and Stephen Edwards, who had previously been president of the organization, will assume the dual role of CEO and president. Ports America is a consolidation of several terminal operating companies including the U.S. holdings of P&O Ports, MTC Holdings, and Amports.
Ian Hobkirk has joined Forte as director of supply chain consulting. Hobkirk comes to Forte, a supply chain and integration firm, from the Aberdeen Group, where he had been research director.
HighJump Software has appointed Timothy Campbell as its new CEO. Campbell will also serve on HighJump's board of directors. He comes to HighJump with more than 20 years of experience in the software business, most recently as president of Symyx Software.
In addition, HighJump has promoted Matt Ouska to vice president of finance. He has been with HighJump since 2004, most recently serving as the company's controller.
Stephen Green has been re-elected chairman of the board of directors for the Georgia Ports Authority. Green is president and CEO of Stephen Green Properties, a commercial real estate and development company.
Robert Nardone has joined Tompkins Associates as an executive associate. Nardone has extensive experience in supply chain and logistics planning. Before joining Tompkins, he served for 35 years as an operations executive for companies like Unilever, Bestfoods, Nabisco Brands, and Colgate Palmolive.
States across the Southeast woke up today to find that the immediate weather impacts from Hurricane Helene are done, but the impacts to people, businesses, and the supply chain continue to be a major headache, according to Everstream Analytics.
The primary problem is the collection of massive power outages caused by the storm’s punishing winds and rainfall, now affecting some 2 million customers across the Southeast region of the U.S.
One organization working to rush help to affected regions since the storm hit Florida’s western coast on Thursday night is the American Logistics Aid Network (ALAN). As it does after most serious storms, the group continues to marshal donated resources from supply chain service providers in order to store, stage, and deliver help where it’s needed.
Support for recovery efforts is coming from a massive injection of federal aid, since the White House declared states of emergency last week for Alabama, Florida, Georgia, North Carolina, and South Carolina. Affected states are also supporting the rush of materials to needed zones by suspending transportation requirement such as certain licensing agreements, fuel taxes, weight restrictions, and hours of service caps, ALAN said.
E-commerce activity remains robust, but a growing number of consumers are reintegrating physical stores into their shopping journeys in 2024, emphasizing the need for retailers to focus on omnichannel business strategies. That’s according to an e-commerce study from Ryder System, Inc., released this week.
Ryder surveyed more than 1,300 consumers for its 2024 E-Commerce Consumer Study and found that 61% of consumers shop in-store “because they enjoy the experience,” a 21% increase compared to results from Ryder’s 2023 survey on the same subject. The current survey also found that 35% shop in-store because they don’t want to wait for online orders in the mail (up 4% from last year), and 15% say they shop in-store to avoid package theft (up 8% from last year).
“Retail and e-commerce continue to evolve,” Jeff Wolpov, Ryder’s senior vice president of e-commerce, said in a statement announcing the survey’s findings. “The emergence of e-commerce and growth of omnichannel fulfillment, particularly over the past four years, has altered consumer expectations and behavior dramatically and will continue to do so as time and technology allow.
“This latest study demonstrates that, while consumers maintain a robust
appetite for e-commerce, they are simultaneously embracing in-person shopping, presenting an impetus for merchants to refine their omnichannel strategies.”
Other findings include:
• Apparel and cosmetics shoppers show growing attraction to buying in-store. When purchasing apparel and cosmetics, shoppers are more inclined to make purchases in a physical location than they were last year, according to Ryder. Forty-one percent of shoppers who buy cosmetics said they prefer to do so either in a brand’s physical retail location or a department/convenience store (+9%). As for apparel shoppers, 54% said they prefer to buy clothing in those same brick-and-mortar locations (+9%).
• More customers prefer returning online purchases in physical stores. Fifty-five percent of shoppers (+15%) now say they would rather return online purchases in-store–the first time since early 2020 the preference to Buy Online Return In-Store (BORIS) has outweighed returning via mail, according to the survey. Forty percent of shoppers said they often make additional purchases when picking up or returning online purchases in-store (+2%).
• Consumers are extremely reliant on mobile devices when shopping in-store. This year’s survey reveals that 77% of consumers search for items on their mobile devices while in a store, Ryder said. Sixty-nine percent said they compare prices with items in nearby stores, 58% check availability at other stores, 31% want to learn more about a product, and 17% want to see other items frequently purchased with a product they’re considering.
Ryder said the findings also underscore the importance of investing in technology solutions that allow companies to provide customers with flexible purchasing options.
“Omnichannel strength is not a fad; it is a strategic necessity for e-commerce and retail businesses to stay competitive and achieve sustainable success in 2024 and beyond,” Wolpov also said. “The findings from this year’s study underscore what we know our customers are experiencing, which is the positive impact of integrating supply chain technology solutions across their sales channels, enabling them to provide their customers with flexible, convenient options to personalize their experience and heighten customer satisfaction.”
Transportation industry veteran Anne Reinke will become president & CEO of trade group the Intermodal Association of North America (IANA) at the end of the year, stepping into the position from her previous post leading third party logistics (3PL) trade group the Transportation Intermediaries Association (TIA), both organizations said today.
Meanwhile, TIA today announced that insider Christopher Burroughs would fill Reinke’s shoes as president & CEO. Burroughs has been with TIA for 13 years, most recently as its vice president of Government Affairs for the past six years, during which time he oversaw all legislative and regulatory efforts before Congress and the federal agencies.
Before her four years leading TIA, Reinke spent two years as Deputy Assistant Secretary with the U.S. Department of Transportation and 16 years with CSX Corporation.
As the hours tick down toward a “seemingly imminent” strike by East Coast and Gulf Coast dockworkers, experts are warning that the impacts of that move would mushroom well-beyond the actual strike locations, causing prevalent shipping delays, container ship congestion, port congestion on West coast ports, and stranded freight.
However, a strike now seems “nearly unavoidable,” as no bargaining sessions are scheduled prior to the September 30 contract expiration between the International Longshoremen’s Association (ILA) and the U.S. Maritime Alliance (USMX) in their negotiations over wages and automation, according to the transportation law firm Scopelitis, Garvin, Light, Hanson & Feary.
The facilities affected would include some 45,000 port workers at 36 locations, including high-volume U.S. ports from Boston, New York / New Jersey, and Norfolk, to Savannah and Charleston, and down to New Orleans and Houston. With such widespread geography, a strike would likely lead to congestion from diverted traffic, as well as knock-on effects include the potential risk of increased freight rates and costly charges such as demurrage, detention, per diem, and dwell time fees on containers that may be slowed due to the congestion, according to an analysis by another transportation and logistics sector law firm, Benesch.
The weight of those combined blows means that many companies are already planning ways to minimize damage and recover quickly from the event. According to Scopelitis’ advice, mitigation measures could include: preparing for congestion on West coast ports, taking advantage of intermodal ground transportation where possible, looking for alternatives including air transport when necessary for urgent delivery, delaying shipping from East and Gulf coast ports until after the strike, and budgeting for increased freight and container fees.
Additional advice on softening the blow of a potential coastwide strike came from John Donigian, senior director of supply chain strategy at Moody’s. In a statement, he named six supply chain strategies for companies to consider: expedite certain shipments, reallocate existing inventory strategically, lock in alternative capacity with trucking and rail providers , communicate transparently with stakeholders to set realistic expectations for delivery timelines, shift sourcing to regional suppliers if possible, and utilize drop shipping to maintain sales.
National nonprofit Wreaths Across America (WAA) kicked off its 2024 season this week with a call for volunteers. The group, which honors U.S. military veterans through a range of civic outreach programs, is seeking trucking companies and professional drivers to help deliver wreaths to cemeteries across the country for its annual wreath-laying ceremony, December 14.
“Wreaths Across America relies on the transportation industry to move the mission. The Honor Fleet, composed of dedicated carriers, professional drivers, and other transportation partners, guarantees the delivery of millions of sponsored veterans’ wreaths to their destination each year,” Courtney George, WAA’s director of trucking and industry relations, said in a statement Tuesday. “Transportation partners benefit from driver retention and recruitment, employee engagement, positive brand exposure, and the opportunity to give back to their community’s veterans and military families.”
WAA delivers wreaths to more than 4,500 locations nationwide, and as of this week had added more than 20 loads to be delivered this season. The wreaths are donated by sponsors from across the country, delivered by truckers, and laid at the graves of veterans by WAA volunteers.
Wreaths Across America
Transportation companies interested in joining the Honor Fleet can visit the WAA website to find an open lane or contact the WAA transportation team at trucking@wreathsacrossamerica.org for more information.