Dealers' choice: Yale Materials Handling Corp., the market leader in lift trucks and services, has honored its 2002 Challenge of Excellence winners with the prestigious Dealer of Excellence Award. Award winners are the top-performing members of Yale's exclusive dealer network, achieving ambitious goals for dealer performance, general management, truck sales, short-term rental, aftermarket sales, and parts and service operations. The 2002 Dealer of Excellence award winners are: Joe Wilson, Berry Material Handling; Kenneth Bonnell, Black Equipment Co.; Edward Otis, E.D. Farrell Co.; Mike Pruitt, Eastern Lift Truck Co.; Samuel W. Grooms, Hy-Tek Material Handling; Philip D. Robinson, Insley-McEntee Equipment Co.; Robert Kehley, Key Material Handling Equipment Co.; Stephen O'Leary, Northland Industrial Truck Co.; Duncan Murphy, Riekes Equipment Co.; Joe Clark, The Lilly Co.; A.D. "Sandy" MacKinnon, Yale Industrial Trucks-Gulf/Atlantic; Christopher J. Burns, Yale Industrial Trucks-Pittsburgh; Michael E. Dougherty, Yale Materials Handling-Dougherty Equipment; and Gary Fairchild, Yale Materials Handling-Green Bay.
Absolutely, positively reliable. Wal-Mart Stores Inc. recently named FedEx Corp. as the recipient of the company's annual Carrier of the Year award. "FedEx Corp. operating companies FedEx Express and FedEx Ground have provided outstanding service for Wal-Mart," says David Reiff, Wal-Mart's vice president for logistics, who cited the carriers' commitment to quality and customer service. Selection criteria for the award include ease of doing business, communication, flexibility, customer service and follow-up/correction of errors.