Read all about it! HK Systems has completed an expansion of the material handling systems used at the Denver Newspaper Agency. The solution includes an integrated two-aisle automated storage and retrieval system and material tracking and control (MTC) system. The MTC system manages the pallet movement of all newspaper inserts and integrates with the production planning systems to provide real-time system-directed labor task management. It also tracks material flow from receiving through distribution.
Fresh approach. Mastronardi Produce of Kingsville, Ontario, has selected RIMS Produce, a warehouse management system from Robocom Systems designed specifically for produce operations. Mastronardi, known for its gourmet vegetables, will implement the software solutions at its refrigerated warehouses in Kingsville and Romulus, Mich.
The revolution begins. Hydrogenics Corp. has signed its first distributor for the company's HyPX Fuel Cell Power Pack product for lift trucks. Under the agreement, LiftOne will market, sell and service the fuel cells to customers in Virginia, North Carolina and South Carolina.
Right on Target. Swisslog has announced two major deals. In the first, the company has formalized an agreement to design a new distribution center for Target Corp. The contract also calls for Swisslog to design and implement the material handling systems within the new facility. In the second agreement, Australian-based Coca-Cola Amatil has commissioned Swisslog to be the prime contractor for planning an automated bulk distribution center near its headquarters in Sydney. The new warehouse is scheduled to open in mid-2008.
Cool deal. Preferred Freezer Services, a chain of full-service public refrigerated warehouses, has ordered Condor automated storage and retrieval systems from FKI Logistex for six new facilities it plans to build this year. The Condor is a high-bay, very narrow aisle system that uses a hybrid crane to store and retrieve pallets. With the new contract, Preferred Freezer Services will have more than 100 Condor cranes in operation at its warehouses throughout the United States.
Making a Smart move. Jabil Circuit, a global electronics company, has selected SmartOps Multistage Inventory Planning & Optimization software to help manage its supply chain. The software provides a scalable automated system for setting optimal inventory levels and will tie into Jabil's existing enterprise systems.
Forward ho. Five European freight forwarders have created a Web pOréal for their customers, many of whom are in the chemical industry. The new pOréal, which is named EURTEAM, uses the INTTRA e-commerce platform to standardize its electronic booking, shipping instructions, bills of lading, and track and trace information. The five companies participating in the venture are Asta Logistik Grupo (Spain), Daher (France), Leschaco (Germany), The Warrant Group (U.K.) and U. Del Corona Scardigli (Italy).
Go fetch. Staples, the well-known office supply retailer, plans to use the Kiva Mobile Fulfillment System at a new facility it's building in Denver. Staples currently uses the Kiva System, which uses robots to move racks holding products, within its Pennsylvania DC. In Denver, Staples will deploy both the Kiva ItemFetch split-case picking system and the OrderFetch shipping sorter solution.
Pool time. Michelina, a food-processing company that makes ready-to-heat frozen entrees and snacks, is moving to the CHEP pallet pool program for its distribution. The company will use CHEP pallets to ship products from Michelina's Jackson, Ohio, production facility to retailers, wholesale clubs, supermarkets and drugstores.
Bringing some culture to the area. Fage USA Dairy Industry, a Greek dairy company, is building its first U.S. based yogurt manufacturing facility in Johnstown, N.Y. For the warehouse part of the facility, the company is purchasing an automated storage and retrieval system from Westfalia Technologies. The system will store more than 1,600 pallets in a 38 degree Fahrenheit environment.
Suitable arrangement. Ann Taylor has purchased RedPrairie's BlueCube Enterprise Workforce Management Suite to manage labor and workflow in its stores. The women's apparel retailer will use a number of the solution's components, including forecasting, optimized scheduling and business process workflows, as well as the system's dashboard, metric reporting and analysis tools.
Perish the thought. Provide Commerce, an online retailer specializing in such perishable goods as flowers, fruit, sweets and premium meats, has chosen the HighJump Supply Chain Advantage suite to help manage its operations. The company will use the warehouse management system and other solutions in the suite to help meet the demands of its rapidly growing business.
States across the Southeast woke up today to find that the immediate weather impacts from Hurricane Helene are done, but the impacts to people, businesses, and the supply chain continue to be a major headache, according to Everstream Analytics.
The primary problem is the collection of massive power outages caused by the storm’s punishing winds and rainfall, now affecting some 2 million customers across the Southeast region of the U.S.
One organization working to rush help to affected regions since the storm hit Florida’s western coast on Thursday night is the American Logistics Aid Network (ALAN). As it does after most serious storms, the group continues to marshal donated resources from supply chain service providers in order to store, stage, and deliver help where it’s needed.
Support for recovery efforts is coming from a massive injection of federal aid, since the White House declared states of emergency last week for Alabama, Florida, Georgia, North Carolina, and South Carolina. Affected states are also supporting the rush of materials to needed zones by suspending transportation requirement such as certain licensing agreements, fuel taxes, weight restrictions, and hours of service caps, ALAN said.
E-commerce activity remains robust, but a growing number of consumers are reintegrating physical stores into their shopping journeys in 2024, emphasizing the need for retailers to focus on omnichannel business strategies. That’s according to an e-commerce study from Ryder System, Inc., released this week.
Ryder surveyed more than 1,300 consumers for its 2024 E-Commerce Consumer Study and found that 61% of consumers shop in-store “because they enjoy the experience,” a 21% increase compared to results from Ryder’s 2023 survey on the same subject. The current survey also found that 35% shop in-store because they don’t want to wait for online orders in the mail (up 4% from last year), and 15% say they shop in-store to avoid package theft (up 8% from last year).
“Retail and e-commerce continue to evolve,” Jeff Wolpov, Ryder’s senior vice president of e-commerce, said in a statement announcing the survey’s findings. “The emergence of e-commerce and growth of omnichannel fulfillment, particularly over the past four years, has altered consumer expectations and behavior dramatically and will continue to do so as time and technology allow.
“This latest study demonstrates that, while consumers maintain a robust
appetite for e-commerce, they are simultaneously embracing in-person shopping, presenting an impetus for merchants to refine their omnichannel strategies.”
Other findings include:
• Apparel and cosmetics shoppers show growing attraction to buying in-store. When purchasing apparel and cosmetics, shoppers are more inclined to make purchases in a physical location than they were last year, according to Ryder. Forty-one percent of shoppers who buy cosmetics said they prefer to do so either in a brand’s physical retail location or a department/convenience store (+9%). As for apparel shoppers, 54% said they prefer to buy clothing in those same brick-and-mortar locations (+9%).
• More customers prefer returning online purchases in physical stores. Fifty-five percent of shoppers (+15%) now say they would rather return online purchases in-store–the first time since early 2020 the preference to Buy Online Return In-Store (BORIS) has outweighed returning via mail, according to the survey. Forty percent of shoppers said they often make additional purchases when picking up or returning online purchases in-store (+2%).
• Consumers are extremely reliant on mobile devices when shopping in-store. This year’s survey reveals that 77% of consumers search for items on their mobile devices while in a store, Ryder said. Sixty-nine percent said they compare prices with items in nearby stores, 58% check availability at other stores, 31% want to learn more about a product, and 17% want to see other items frequently purchased with a product they’re considering.
Ryder said the findings also underscore the importance of investing in technology solutions that allow companies to provide customers with flexible purchasing options.
“Omnichannel strength is not a fad; it is a strategic necessity for e-commerce and retail businesses to stay competitive and achieve sustainable success in 2024 and beyond,” Wolpov also said. “The findings from this year’s study underscore what we know our customers are experiencing, which is the positive impact of integrating supply chain technology solutions across their sales channels, enabling them to provide their customers with flexible, convenient options to personalize their experience and heighten customer satisfaction.”
Transportation industry veteran Anne Reinke will become president & CEO of trade group the Intermodal Association of North America (IANA) at the end of the year, stepping into the position from her previous post leading third party logistics (3PL) trade group the Transportation Intermediaries Association (TIA), both organizations said today.
Meanwhile, TIA today announced that insider Christopher Burroughs would fill Reinke’s shoes as president & CEO. Burroughs has been with TIA for 13 years, most recently as its vice president of Government Affairs for the past six years, during which time he oversaw all legislative and regulatory efforts before Congress and the federal agencies.
Before her four years leading TIA, Reinke spent two years as Deputy Assistant Secretary with the U.S. Department of Transportation and 16 years with CSX Corporation.
Two European companies are among the most recent firms to put autonomous last-mile delivery to the test with a project in Bern, Switzerland, that debuted this month.
Swiss transportation and logistics company Planzer has teamed up with fellow Swiss firm Loxo, which develops autonomous driving software solutions, for a two-year pilot project in which a Loxo-equipped, Planzer parcel delivery van will handle last-mile logistics in Bern’s city center.
The project coincides with Swiss regulations on autonomous driving that are expected to take effect next spring.
Referred to as “Planzer–Dynamic Micro-Hub w LOXO,” the project aims to address both sustainability issues and traffic congestion in urban areas.
The delivery vehicle, a Volkswagen ID. Buzz battery-electric minivan, will feature Loxo’s Level 4 Digital Driver navigation software, a highly automated solution that allows driverless operation. The van was retrofitted to include space for two swap boxes for parcel storage.
During the two-year pilot phase, Loxo’s Digital Driver will navigate a commercial vehicle several times a day from Planzer’s railway center to various logistics points in Bern's city center. There, the parcels will be reloaded onto small electric vehicles and delivered to end customers by Planzer’s parcel delivery staff.
Following the completion of the pilot phase, Planzer and Loxo will build on the program for rollout in other Swiss cities, the companies said.
The partners said the project addresses the increasing requirements of urban supply chains and aims to ensure the “scalability of their disruptive solution.” With largely emission-free delivery, it contributes to greater levels of sustainability for the city as a living space, they also said.
“The uniqueness of this project lies in the fact that it will have a direct impact on society,” Planzer’s CEO and Chairman Nils Planzer said in a statement announcing the project. “We didn't just want to integrate automated technology into existing systems, we wanted to develop a completely new concept and a new business model.”
As the hours tick down toward a “seemingly imminent” strike by East Coast and Gulf Coast dockworkers, experts are warning that the impacts of that move would mushroom well-beyond the actual strike locations, causing prevalent shipping delays, container ship congestion, port congestion on West coast ports, and stranded freight.
However, a strike now seems “nearly unavoidable,” as no bargaining sessions are scheduled prior to the September 30 contract expiration between the International Longshoremen’s Association (ILA) and the U.S. Maritime Alliance (USMX) in their negotiations over wages and automation, according to the transportation law firm Scopelitis, Garvin, Light, Hanson & Feary.
The facilities affected would include some 45,000 port workers at 36 locations, including high-volume U.S. ports from Boston, New York / New Jersey, and Norfolk, to Savannah and Charleston, and down to New Orleans and Houston. With such widespread geography, a strike would likely lead to congestion from diverted traffic, as well as knock-on effects include the potential risk of increased freight rates and costly charges such as demurrage, detention, per diem, and dwell time fees on containers that may be slowed due to the congestion, according to an analysis by another transportation and logistics sector law firm, Benesch.
The weight of those combined blows means that many companies are already planning ways to minimize damage and recover quickly from the event. According to Scopelitis’ advice, mitigation measures could include: preparing for congestion on West coast ports, taking advantage of intermodal ground transportation where possible, looking for alternatives including air transport when necessary for urgent delivery, delaying shipping from East and Gulf coast ports until after the strike, and budgeting for increased freight and container fees.
Additional advice on softening the blow of a potential coastwide strike came from John Donigian, senior director of supply chain strategy at Moody’s. In a statement, he named six supply chain strategies for companies to consider: expedite certain shipments, reallocate existing inventory strategically, lock in alternative capacity with trucking and rail providers , communicate transparently with stakeholders to set realistic expectations for delivery timelines, shift sourcing to regional suppliers if possible, and utilize drop shipping to maintain sales.