Mitch Mac Donald has more than 30 years of experience in both the newspaper and magazine businesses. He has covered the logistics and supply chain fields since 1988. Twice named one of the Top 10 Business Journalists in the U.S., he has served in a multitude of editorial and publishing roles. The leading force behind the launch of Supply Chain Management Review, he was that brand's founding publisher and editorial director from 1997 to 2000. Additionally, he has served as news editor, chief editor, publisher and editorial director of Logistics Management, as well as publisher of Modern Materials Handling. Mitch is also the president and CEO of Agile Business Media, LLC, the parent company of DC VELOCITY and CSCMP's Supply Chain Quarterly.
If you've signed up for professional development courses this year, you're not alone. A new poll of U.S. business executives indicates that 31 percent plan to participate in training and professional development programs in 2006. Here's hoping at least some of them will choose classes on logistics strategy and technology.
Here's why. The end game in logistics today is to boost efficiency and drive out costs, and the means to that end is invariably technology. Surging sales, demands to do more with less, and the need to manage sprawling global supply chains have left managers with little choice but to abandon their manual processes and harness the technologies available today.
Implementing technology-based solutions, though, generally requires a change in process. And that can be a tough sell. It's human nature to resist change, particularly change that threatens to disrupt employees' routines. All too often, instead of embracing the new technologies, people find "work-arounds" that make the new system work as much like the old one as possible.
That's where training comes in. The best way to discourage employees from subverting the new technology is to provide thorough, detailed training. The hope is that if you explain what the technology can do and why it will help the business, people will embrace the change in process it may require. It's not enough to delve into the new system's mechanics; you also have to persuade the users that it's to everybody's advantage to do things the new way.
This is where many companies stumble. "We all need to shift our training a bit," says Gary Maxwell, senior vice president of merchandise replenishment at Wal-Mart. "We need to include not only the tactical 'how-to,' but also the strategic 'why'. Understanding the basic underlying reason we are doing things differently is critical to success."
In fact, Wal-Mart makes a point of doing just that whenever it introduces a new technology or process—which is to say, all the time. Take the case of a trainer assigned to teach employees how to enter data into a new warehouse management system (WMS) or analyze reports from a new RFID-enabled inventory-tracking program. Before he or she dives into the details, that trainer first explains why the new process is important to the retailer's business strategy. Trainees come away with a full understanding of how using that WMS or RFID system helps the retailer achieve its goal of perfect in-stock performance: having all items in stock all the time.
If you'd like to learn more about logistics strategies and the technologies that support them, you'll have plenty of opportunities in 2006. Throughout the year, industry associations like the Warehousing Education and Research Council (WERC), the Material Handling Industry of America (MHIA), and the Council of Supply Chain Management Professionals (CSCMP) will offer a variety of courses and seminars.
Next month, for instance, the MHIA hosts its semi-annual North American Material Handling and Logistics Trade Show and Conference (NA 2006) in Cleveland. Registered attendees can choose from a host of seminars and courses, many of which are free. (For more information on classes scheduled during NA 2006, see RoadTrip, page 18.) In May, the annual WERC Conference in Orlando, Fla., will feature a full slate of seminars on strategies, tactics and tools you can use to improve operations. And in October, the CSCMP will host its 2006 Annual Conference, which packs literally hundreds of educational sessions into just two and one-half days. In fact, that annual conference has become a yearly pilgrimage for many logisticians looking to stay ahead of the game.
Why not join them and take advantage of the professional development opportunities offered this year? Gaining a deeper understanding of how logistics can support corporate strategy will only make you better at your job. And when it comes time to introduce your staff to the new processes, you'll have no trouble telling them why you're doing it and—more importantly—why it's good for you, for them, and for the company.
Supply chain planning (SCP) leaders working on transformation efforts are focused on two major high-impact technology trends, including composite AI and supply chain data governance, according to a study from Gartner, Inc.
"SCP leaders are in the process of developing transformation roadmaps that will prioritize delivering on advanced decision intelligence and automated decision making," Eva Dawkins, Director Analyst in Gartner’s Supply Chain practice, said in a release. "Composite AI, which is the combined application of different AI techniques to improve learning efficiency, will drive the optimization and automation of many planning activities at scale, while supply chain data governance is the foundational key for digital transformation.”
Their pursuit of those roadmaps is often complicated by frequent disruptions and the rapid pace of technological innovation. But Gartner says those leaders can accelerate the realized value of technology investments by facilitating a shift from IT-led to business-led digital leadership, with SCP leaders taking ownership of multidisciplinary teams to advance business operations, channels and products.
“A sound data governance strategy supports advanced technologies, such as composite AI, while also facilitating collaboration throughout the supply chain technology ecosystem,” said Dawkins. “Without attention to data governance, SCP leaders will likely struggle to achieve their expected ROI on key technology investments.”
The British logistics robot vendor Dexory this week said it has raised $80 million in venture funding to support an expansion of its artificial intelligence (AI) powered features, grow its global team, and accelerate the deployment of its autonomous robots.
A “significant focus” continues to be on expanding across the U.S. market, where Dexory is live with customers in seven states and last month opened a U.S. headquarters in Nashville. The Series B will also enhance development and production facilities at its UK headquarters, the firm said.
The “series B” funding round was led by DTCP, with participation from Latitude Ventures, Wave-X and Bootstrap Europe, along with existing investors Atomico, Lakestar, Capnamic, and several angels from the logistics industry. With the close of the round, Dexory has now raised $120 million over the past three years.
Dexory says its product, DexoryView, provides real-time visibility across warehouses of any size through its autonomous mobile robots and AI. The rolling bots use sensor and image data and continuous data collection to perform rapid warehouse scans and create digital twins of warehouse spaces, allowing for optimized performance and future scenario simulations.
Originally announced in September, the move will allow Deutsche Bahn to “fully focus on restructuring the rail infrastructure in Germany and providing climate-friendly passenger and freight transport operations in Germany and Europe,” Werner Gatzer, Chairman of the DB Supervisory Board, said in a release.
For its purchase price, DSV gains an organization with around 72,700 employees at over 1,850 locations. The new owner says it plans to investment around one billion euros in coming years to promote additional growth in German operations. Together, DSV and Schenker will have a combined workforce of approximately 147,000 employees in more than 90 countries, earning pro forma revenue of approximately $43.3 billion (based on 2023 numbers), DSV said.
After removing that unit, Deutsche Bahn retains its core business called the “Systemverbund Bahn,” which includes passenger transport activities in Germany, rail freight activities, operational service units, and railroad infrastructure companies. The DB Group, headquartered in Berlin, employs around 340,000 people.
“We have set clear goals to structurally modernize Deutsche Bahn in the areas of infrastructure, operations and profitability and focus on the core business. The proceeds from the sale will significantly reduce DB’s debt and thus make an important contribution to the financial stability of the DB Group. At the same time, DB Schenker will gain a strong strategic owner in DSV,” Deutsche Bahn CEO Richard Lutz said in a release.
Transportation industry veteran Anne Reinke will become president & CEO of trade group the Intermodal Association of North America (IANA) at the end of the year, stepping into the position from her previous post leading third party logistics (3PL) trade group the Transportation Intermediaries Association (TIA), both organizations said today.
Meanwhile, TIA today announced that insider Christopher Burroughs would fill Reinke’s shoes as president & CEO. Burroughs has been with TIA for 13 years, most recently as its vice president of Government Affairs for the past six years, during which time he oversaw all legislative and regulatory efforts before Congress and the federal agencies.
Before her four years leading TIA, Reinke spent two years as Deputy Assistant Secretary with the U.S. Department of Transportation and 16 years with CSX Corporation.
Serious inland flooding and widespread power outages are likely to sweep across Florida and other Southeast states in coming days with the arrival of Hurricane Helene, which is now predicted to make landfall Thursday evening along Florida’s northwest coast as a major hurricane, according to the National Oceanic and Atmospheric Administration (NOAA).
While the most catastrophic landfall impact is expected in the sparsely-population Big Bend area of Florida, it’s not only sea-front cities that are at risk. Since Helene is an “unusually large storm,” its flooding, rainfall, and high winds won’t be limited only to the Gulf Coast, but are expected to travel hundreds of miles inland, the weather service said. Heavy rainfall is expected to begin in the region even before the storm comes ashore, and the wet conditions will continue to move northward into the southern Appalachians region through Friday, dumping storm total rainfall amounts of up to 18 inches. Specifically, the major flood risk includes the urban areas around Tallahassee, metro Atlanta, and western North Carolina.
In addition to its human toll, the storm could exert serious business impacts, according to the supply chain mapping and monitoring firm Resilinc. Those will be largely triggered by significant flooding, which could halt oil operations, force mandatory evacuations, restrict ports, and disrupt air traffic.
While the storm’s track is currently forecast to miss the critical ports of Miami and New Orleans, it could still hurt operations throughout the Southeast agricultural belt, which produces products like soybeans, cotton, peanuts, corn, and tobacco, according to Everstream Analytics.
That widespread footprint could also hinder supply chain and logistics flows along stretches of interstate highways I-10 and I-75 and on regional rail lines operated by Norfolk Southern and CSX. And Hurricane Helene could also likely impact business operations by unleashing power outages, deep flooding, and wind damage in northern Florida portions of Georgia, Everstream Analytics said.
Before the storm had even touched Florida soil, recovery efforts were already being launched by humanitarian aid group the American Logistics Aid Network (ALAN). In a statement on Wednesday, the group said it is urging residents in the storm's path across the Southeast to heed evacuation notices and safety advisories, and reminding members of the logistics community that their post-storm help could be needed soon. The group will continue to update its Disaster Micro-Site with Hurricane Helene resources and with requests for donated logistics assistance, most of which will start arriving within 24 to 72 hours after the storm’s initial landfall, ALAN said.