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A voice picking system solved problems that had long been brewing in Odom Corp.'s beverage distribution operation. Two years later, an equipment upgrade made things even better.
West International couldn't afford the complex IT systems needed for tracking the drugs it supplies to cruise ships. Then it found an "on demand" program that does everything it needs and more.
A year ago, Del Monte Foods had to send out a lift truck and driver whenever it needed something retrieved at its pet food DC. Now, all it takes is a vehicle.
Although it had long since joined the ranks of multichannel marketers, the Orvis Co. was still struggling with a supply chain designed for an earlier business model. Would its bold new restructuring plan fly?
For three decades, the world's largest home improvement chain operated without anything resembling a conventional distribution network. Now it's scrambling to turn that fixer-upper system into a showplace.