Skip to content
Search AI Powered

Latest Stories

Winmore Unveils Customer Solution On-boarding for Logistics Providers

Two of the World’s Largest Freight Forwarders Sign On to Adopt New Software to Manage Customer Implementations and Gain Competitive Edge

Winmore Unveils Customer Solution On-boarding for Logistics Providers

May 28, 2020, SAN FRANCISCO—Winmore, the world’s first customer success platform for the logistics industry, today unveiled its Customer Solution On-boarding software, empowering logistics service providers to more effectively manage complex customer implementations. Early adopters include two of the world’s largest freight forwarders, eager to gain a competitive advantage in the global logistics industry.

Winmore’s Customer Success Platform (CSP) helps commercial teams win more RFPs, minimize scope creep, and build customer relationships at scale. The company’s solutions allow sales and pricing managers to take the right steps to qualify and respond to increasingly complex bids and, when they’ve won the business, accelerate time-to-value while ensuring internal compliance.


Now with the addition of Winmore’s new Customer Solution On-boarding, the customer success platform helps logistics companies accelerate time-to-value, reduce the risk of scope creep and ensure internal process compliance, all while delighting customers.

Increasing visibility for the entire onboarding process from end-to-end, the solution helps 3PLs instantly identify and address bottlenecks and potential roadblocks. Operational leaders can access at-a-glance views of real-time implementation data, displayed in an intuitive, visually appealing format.

Allport Cargo Services, part of the Cargo Services Group, the largest privately held Hong Kong based 3PL, is joining two of the world’s largest freight forwarders as a development partner, sharing requirements and user feedback as Winmore brings its Customer Solution On-boarding software to market.

"New customer implementations involve on-boarding potentially hundreds of suppliers and integrating multiple internal systems and dozens of transportation partners. Delaying "Go Live" by just a day means losing operating margin for everyone involved in the implementation," explained Bill Aldridge, President of Allport Cargo Services and a 30-year veteran of International logistics. "Winmore has the perfect solution to manage the end-to-end process and accelerate the time to value.”

Serving the world’s largest global logistics providers, Winmore’ Customer Solution On-boarding offers a no-code and intuitive drag-and-drop design environment for creating and modifying onboarding workflow features and functionality. Non-technical administrators can easily tailor their Winmore implementation into a “perfect-fit” for their onboarding use case. Additionally, it leverages the building blocks of Six Sigma and continuous improvement (CI), such as visual kanban boards, automated stage gates and process modelling.

Winmore is currently in production at logistics service providers around the world from the most successful leaders in freight brokerage, contract logistics, freight forwarding and transportation.

A complete solution for logistics providers, Winmore’s CSP includes:

? Bid and Tender Collaboration for Commercial, Pricing, Contracts and Product teams to qualify and respond to RFPs and tenders, including bid scoring, carrier intelligence, and rich analytics.
? Customer Solution On-boarding for managing complex onboarding customer implementations such as freight forwarding contracts, supply chain solutions, and managed transportation services.
? Business Process Design Studio, a point-and-click business process modeling tool for developing and publishing multi-stage, collaborative workflows for custom business processes.

To learn more about Winmore, email contact@winmore.app.

About Winmore
Winmore is a cloud-based platform with embedded data analytics. This industry-leading software is often integrated with leading transportation management software (TMS) and customer relationship management (CRM) software to ensure customer success and seamless integration with the IT infrastructure. The company has received numerous industry accolades, including being named to FreightWaves’ FreightTech 100, an award reserved for the most innovative software companies in the world. Watch the Winmore video: winmore.app/blogs#videos Follow us on Twitter: @winmorecloud Follow us on LinkedIn: https://www.linkedin.com/company/winmorecloud

https://winmore.app/

The Latest

More Stories

chart of GenAI effect on workforce

Gartner: GenAI tools create anxiety among employees

Generative AI (GenAI) is being deployed by 72% of supply chain organizations, but most are experiencing just middling results for productivity and ROI, according to a survey by Gartner, Inc.

That’s because productivity gains from the use of GenAI for individual, desk-based workers are not translating to greater team-level productivity. Additionally, the deployment of GenAI tools is increasing anxiety among many employees, providing a dampening effect on their productivity, Gartner found.

Keep ReadingShow less

Featured

warehouse worker driving forklift between racks

German 3PL Arvato acquires two U.S. logistics firms

The German third party logistics provider (3PL) Arvato this week acquired the U.S.-headquartered companies Carbel LLC and United Customs Services, saying the move would grow its client base, particularly in the fashion, beauty, and lifestyle segments.

According to Arvato, it made the move in order to better serve the U.S. e-commerce sector, which has experienced high growth rates in recent years and is expected to grow year-on-year by 5% within the next five years.

Keep ReadingShow less
photo collage of warehouse tech

Supply chain pros are wary of inflation and labor woes

The top worries that supply chain leaders hope to address with new innovations this year include inflationary concerns (68%) and labor shortages (50%), according to a survey on innovation from the third-party logistics provider (3PL) Kenco.

And many of them will have a budget to do it, since 51% of supply chain professionals with existing innovation budgets saw an increase earmarked for 2025, suggesting an even greater emphasis on investing in new technologies to meet rising demand, Kenco said in its “2025 Supply Chain Innovation” survey.

Keep ReadingShow less
volvo and waabi self driving truck

Volvo deepens partnership with Waabi for self-driving truck tech

Volvo Autonomous Solutions will form a strategic partnership with autonomous driving technology and generative AI provider Waabi to jointly develop and deploy autonomous trucks, with testing scheduled to begin later this year.

The two companies said they will integrate Waabi's virtual driver system, the Waabi Driver, into the Volvo VNL Autonomous, Volvo’s autonomous truck with redundant systems for enabling safe autonomous operations. The Volvo VNL Autonomous will be produced at Volvo’s New River Valley assembly plant in Dublin, Virginia, and be designed to support diverse operational needs, use cases, and Volvo Group truck brands.

Keep ReadingShow less
chart of women's portion of transport and storage jobs

Women hold only 12% of transportation and storage jobs worldwide

Women are significantly underrepresented in the global transport sector workforce, comprising only 12% of transportation and storage workers worldwide as they face hurdles such as unfavorable workplace policies and significant gender gaps in operational, technical and leadership roles, a study from the World Bank Group shows.

This underrepresentation limits diverse perspectives in service design and decision-making, negatively affects businesses and undermines economic growth, according to the report, “Addressing Barriers to Women’s Participation in Transport.” The paper—which covers global trends and provides in-depth analysis of the women’s role in the transport sector in Europe and Central Asia (ECA) and Middle East and North Africa (MENA)—was prepared jointly by the World Bank Group, the Asian Development Bank (ADB), the German Agency for International Cooperation (GIZ), the European Investment Bank (EIB), and the International Transport Forum (ITF).

Keep ReadingShow less