We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.
  • INDUSTRY PRESS ROOM
  • ABOUT
  • CONTACT
  • MEDIA FILE
  • Create Account
  • Sign In
  • Sign Out
  • My Account
Free Newsletters
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
    • Mobile Apps
  • TRANSPORTATION
  • MATERIAL HANDLING
  • TECHNOLOGY
  • LIFT TRUCKS
  • PODCAST ETC
    • Podcast
    • Webcasts
    • Blogs
      • One-Off Sound Off
      • Global Logistics and Risk
      • Empowering Your Performance Edge
      • Analytics & Big Data
      • Submit your blog post
    • Events
    • White Papers
    • Industry Press Room
      • Upload Your News
    • New Products
      • Upload Your Product News
    • Conference Guides
    • Conference Reports
    • Newsletters
    • Mobile Apps
  • DCV-TV
    • DCV-TV 1: News
    • DCV-TV 2: Case Studies
    • DCV-TV 3: Webcasts
    • DCV-TV 4: Viewer Contributed
    • DCV-TV 5: Solution Profiles
    • MODEX 2022
    • Upload Your Video
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
    • Mobile Apps
  • TRANSPORTATION
  • MATERIAL HANDLING
  • TECHNOLOGY
  • LIFT TRUCKS
  • PODCAST ETC
    • Podcast
    • Webcasts
    • Blogs
      • One-Off Sound Off
      • Global Logistics and Risk
      • Empowering Your Performance Edge
      • Analytics & Big Data
      • Submit your blog post
    • Events
    • White Papers
    • Industry Press Room
      • Upload Your News
    • New Products
      • Upload Your Product News
    • Conference Guides
    • Conference Reports
    • Newsletters
    • Mobile Apps
  • DCV-TV
    • DCV-TV 1: News
    • DCV-TV 2: Case Studies
    • DCV-TV 3: Webcasts
    • DCV-TV 4: Viewer Contributed
    • DCV-TV 5: Solution Profiles
    • MODEX 2022
    • Upload Your Video
Home » Convey adds case-management features to shipping portal
newsworthy

Convey adds case-management features to shipping portal

May 16, 2018
DC Velocity Staff
No Comments

Logistics technology firm Convey Inc. has added case management features to its cloud-based shipping software that will enable users to accelerate the exception-management process, the firm said Tuesday.

Convey's "Engage" product lets shippers manage the delivery process, the company said. The new features add real-time case-management capabilities, providing users with context around distressed shipments, expediting issue resolution, and improving workflows for shipper-carrier collaboration, according to Austin, Texas-based Convey.

Common delivery problems include schedule changes, incorrect addresses, and damaged or cancelled items, the firm says. For single shipments, solving those issues through the exception-management process may be relatively simple, but on a global scale the process becomes costly, inefficient, and error-prone, Convey says.

Convey says its solution simplifies the workflows involved with resolving transportation issues by avoiding the flood of emails, phone calls, and spreadsheet pages exchanged between shippers and carriers.

"One of the most challenging elements of creating a successful journey is the ability for shippers and carriers to quickly and easily communicate," Matt Howitt, Convey's vice president of product, said in a statement.

Technology
KEYWORDS Convey
  • Related Articles

    BlueCrew adds labor management features to warehouse staffing app

    Cerasis adds multi-carrier parcel shipping management to its TMS

    Convey integrates shipping software with Ingram Micro Commerce & Fulfillment

Recent Articles by DC Velocity Staff

Geek+ plans increased R&D in warehouse robots following $100 million funding

Carrier app streamlines freight procurement

UPS continues investments in lucrative healthcare arm

You must login or register in order to post a comment.

Report Abusive Comment

Most Popular Articles

  • FedEx agrees to buy 10% stake in Berkshire Grey

  • The robots are here. Now what?

  • No vacancy at the warehouse

  • XPO says planned spin-off will be called RXO

  • Shippers, battling escalating packaging costs, look for answers

Now Playing on DCV-TV

B733ed1b 0136 43ce af0c 290a6166b91b

With a freight recession likely, should your freight costs be going down?

DCV-TV 4: Viewer Contributed
With recent reports that the freight market appears to be softening, I’ve received some interesting emails and calls from logistics executives. They've shared some questions they've fielded from other C-Level executives who have seen reports from consultants or news articles and now are asking: “Why haven’t our...

FEATURED WHITE PAPERS

  • Choose the Best Auto ID Technology for Tracking RTIs

  • 8 ways your facility can benefit from Hyster Reaction

  • Why Use RFID to Track RTIs

  • THE NEW WAY TO WAREHOUSE: 4 Innovations in Automation & Robotics to Boost Warehouse Productivity

View More

Subscribe to DC Velocity Magazine

GET YOUR FREE SUBSCRIPTION
  • SUBSCRIBE
  • NEWSLETTERS
  • ADVERTISING
  • CUSTOMER CARE
  • CONTACT
  • ABOUT
  • STAFF
  • PRIVACY POLICY

Copyright ©2022. All Rights ReservedDesign, CMS, Hosting & Web Development :: ePublishing