Freight forwarder and third-party logistics (3PL) provider Seko Logistics said today it has expanded its home delivery service to include the full assembly of heavyweight and bulky merchandise ordered online in the U.S.
The expansion of Seko's "white glove" delivery service means that it will now handle complex product set-ups and installations. Until now, Seko's set-up and installation services were focused on relatively simple procedures that would typically take 30 minutes or less to complete. Included in the full assembly option are the syncing of smart devices and the removal of packaging.
Itasca, Ill.-based Seko said it executed nearly 1 million white glove deliveries last year. It expects that figure to double by 2020 as consumers increase their online ordering of heavy, bulky items that often require detailed set-up and installation following the delivery.
Seko operates more than 60 U.S. locations. At the end of 2017, it launched a combined airfreight and final mile network for deliveries of bulky goods to destinations across the U.S.