H2O to go. Yale/Chase Materials Handling, the Yale Materials Handling dealer in City of Industry, Calif., has delivered a fleet of 32 hydrogen-powered lift trucks to Nestlé Waters' new Dallas distribution center. The electric rider vehicles use GenDrive hydrogen fuel cells manufactured by Plug Power Inc.
Global reach. Powerwave Technologies, a company that offers wireless communication networks, has chosen CEVA Logistics to be its sole provider of worldwide forwarding services. Under the arrangement, CEVA will manage all of Powerwave's heavy air and sea freight. CEVA will also manage a distribution center in Hong Kong and ground transportation in mainland China for its client. In addition, CEVA will be laying the foundation for Powerwave's global brokerage business, focusing on expanding operations in India.
Fits on a utility belt. Itron, a company that provides metering and data collection products for utilities, has contracted with LXE to develop Itron's next-generation wireless handheld computers. The multiyear deal, worth about $5.5 million annually, will give Itron exclusive rights to sell the LXE-developed rugged handheld computers in the water, gas, and electric utility markets.
They've got the floor. Pergo, a company that sells laminate flooring, has chosen Transite Technology to provide it with transportation management solutions. Pergo will utilize Transite's My Freight POréal, Contract Manager, and other products and services to gain visibility into transportation and improve its carrier selection process.
Storage by the Gross. Ferdinand Gross, a European industrial supplies wholesaler, has implemented a custom-made storage and order fulfillment solution featuring the new Dematic Multishuttle. The Dematic Multishuttle is a flexible automated storage and retrieval system for applications that require dynamic, high-rate product sequencing.
Propose a toast. Stein Mart, a discount fashion retailer based in Jacksonville, Fla., has hired APL Logistics to manage two distribution centers it is opening this year in Atlanta and Dallas. The Atlanta facility will serve as both a consolidation center and distribution operation for 185 stores, while the Dallas facility will handle distribution for about 55 stores.
Hear, here. Vocollect will soon offer a native voice interface to SAP's NetWeaver Warehouse Management and Extended Warehouse Management Solutions. Vocollect's VoiceWeaver gives SAP distribution centers the advantage of a native NetWeaver interface to their existing SAP infrastructure.
Serious in Syria. Wared Logistics, a company that provides logistics and transportation services in the Middle East and North Africa, has secured new business for its Syria-based Wared Transport specialized truckload operation. New customers include Premco, a manufacturer of pre-cast concrete and steel beams; the Bahra Steel Co.; and the United Arab Aluminum Co.
Bottoms up. New Belgium Brewing Co., a regional craft brewery based in Fort Collins, Colo., has implemented the browser-based Fluensee AssetTrack application and passive RFID tags to provide visibility into its keg fleet. Passive RFID readers installed on its fill lines capture data on the tagged beer kegs to help New Belgium determine how often kegs are used and for which beers.
More in store. Polar, a manufacturer of paper-cutting machines, has installed a tray-based automated storage and retrieval system (AS/RS) from Westfalia at its new distribution facility in Hoffheim, Germany. The miniload system stores some 20,000 items in its 3,345 tray positions.
Few are called, many are frozen. Birdseye Foods, the well-known purveyor of frozen vegetables, has selected HK Systems to provide an automated guided vehicle (AGV) solution for a distribution facility expansion project. The AGVs will help Birdseye achieve higher levels of productivity and customer service.
Smart move. Jervis B. Webb has signed a deal to provide automatic guided carts to two facilities operated by Western Container, a plastic bottle manufacturer. Webb will supply five SmartCart AGCs to the Western Container facility in Rancho Cucamonga, Calif., and three SmartCart AGCs to its facility in Tolleson, Ariz. Webb previously installed four SmartCart AGCs at Western Container's facility in Fife, Wash.
'Slots of changes. Keogh Consulting has been hired to renovate the Greensboro, N.C., distribution center of FedEx Office (formerly FedEx Kinko's). Keogh is using Optricity OptiSlot product slotting software to identify and locate items within the facility's various storage areas.
Betty Crocker would be proud. Exel has been chosen to run a new warehouse in Social Circle, Ga., for its long-time customer General Mills. The facility, due to open next year, will occupy approximately 1.5 million square feet of space and serve customers in the Southwestern states.
States across the Southeast woke up today to find that the immediate weather impacts from Hurricane Helene are done, but the impacts to people, businesses, and the supply chain continue to be a major headache, according to Everstream Analytics.
The primary problem is the collection of massive power outages caused by the storm’s punishing winds and rainfall, now affecting some 2 million customers across the Southeast region of the U.S.
One organization working to rush help to affected regions since the storm hit Florida’s western coast on Thursday night is the American Logistics Aid Network (ALAN). As it does after most serious storms, the group continues to marshal donated resources from supply chain service providers in order to store, stage, and deliver help where it’s needed.
Support for recovery efforts is coming from a massive injection of federal aid, since the White House declared states of emergency last week for Alabama, Florida, Georgia, North Carolina, and South Carolina. Affected states are also supporting the rush of materials to needed zones by suspending transportation requirement such as certain licensing agreements, fuel taxes, weight restrictions, and hours of service caps, ALAN said.
E-commerce activity remains robust, but a growing number of consumers are reintegrating physical stores into their shopping journeys in 2024, emphasizing the need for retailers to focus on omnichannel business strategies. That’s according to an e-commerce study from Ryder System, Inc., released this week.
Ryder surveyed more than 1,300 consumers for its 2024 E-Commerce Consumer Study and found that 61% of consumers shop in-store “because they enjoy the experience,” a 21% increase compared to results from Ryder’s 2023 survey on the same subject. The current survey also found that 35% shop in-store because they don’t want to wait for online orders in the mail (up 4% from last year), and 15% say they shop in-store to avoid package theft (up 8% from last year).
“Retail and e-commerce continue to evolve,” Jeff Wolpov, Ryder’s senior vice president of e-commerce, said in a statement announcing the survey’s findings. “The emergence of e-commerce and growth of omnichannel fulfillment, particularly over the past four years, has altered consumer expectations and behavior dramatically and will continue to do so as time and technology allow.
“This latest study demonstrates that, while consumers maintain a robust
appetite for e-commerce, they are simultaneously embracing in-person shopping, presenting an impetus for merchants to refine their omnichannel strategies.”
Other findings include:
• Apparel and cosmetics shoppers show growing attraction to buying in-store. When purchasing apparel and cosmetics, shoppers are more inclined to make purchases in a physical location than they were last year, according to Ryder. Forty-one percent of shoppers who buy cosmetics said they prefer to do so either in a brand’s physical retail location or a department/convenience store (+9%). As for apparel shoppers, 54% said they prefer to buy clothing in those same brick-and-mortar locations (+9%).
• More customers prefer returning online purchases in physical stores. Fifty-five percent of shoppers (+15%) now say they would rather return online purchases in-store–the first time since early 2020 the preference to Buy Online Return In-Store (BORIS) has outweighed returning via mail, according to the survey. Forty percent of shoppers said they often make additional purchases when picking up or returning online purchases in-store (+2%).
• Consumers are extremely reliant on mobile devices when shopping in-store. This year’s survey reveals that 77% of consumers search for items on their mobile devices while in a store, Ryder said. Sixty-nine percent said they compare prices with items in nearby stores, 58% check availability at other stores, 31% want to learn more about a product, and 17% want to see other items frequently purchased with a product they’re considering.
Ryder said the findings also underscore the importance of investing in technology solutions that allow companies to provide customers with flexible purchasing options.
“Omnichannel strength is not a fad; it is a strategic necessity for e-commerce and retail businesses to stay competitive and achieve sustainable success in 2024 and beyond,” Wolpov also said. “The findings from this year’s study underscore what we know our customers are experiencing, which is the positive impact of integrating supply chain technology solutions across their sales channels, enabling them to provide their customers with flexible, convenient options to personalize their experience and heighten customer satisfaction.”
Transportation industry veteran Anne Reinke will become president & CEO of trade group the Intermodal Association of North America (IANA) at the end of the year, stepping into the position from her previous post leading third party logistics (3PL) trade group the Transportation Intermediaries Association (TIA), both organizations said today.
Meanwhile, TIA today announced that insider Christopher Burroughs would fill Reinke’s shoes as president & CEO. Burroughs has been with TIA for 13 years, most recently as its vice president of Government Affairs for the past six years, during which time he oversaw all legislative and regulatory efforts before Congress and the federal agencies.
Before her four years leading TIA, Reinke spent two years as Deputy Assistant Secretary with the U.S. Department of Transportation and 16 years with CSX Corporation.
As the hours tick down toward a “seemingly imminent” strike by East Coast and Gulf Coast dockworkers, experts are warning that the impacts of that move would mushroom well-beyond the actual strike locations, causing prevalent shipping delays, container ship congestion, port congestion on West coast ports, and stranded freight.
However, a strike now seems “nearly unavoidable,” as no bargaining sessions are scheduled prior to the September 30 contract expiration between the International Longshoremen’s Association (ILA) and the U.S. Maritime Alliance (USMX) in their negotiations over wages and automation, according to the transportation law firm Scopelitis, Garvin, Light, Hanson & Feary.
The facilities affected would include some 45,000 port workers at 36 locations, including high-volume U.S. ports from Boston, New York / New Jersey, and Norfolk, to Savannah and Charleston, and down to New Orleans and Houston. With such widespread geography, a strike would likely lead to congestion from diverted traffic, as well as knock-on effects include the potential risk of increased freight rates and costly charges such as demurrage, detention, per diem, and dwell time fees on containers that may be slowed due to the congestion, according to an analysis by another transportation and logistics sector law firm, Benesch.
The weight of those combined blows means that many companies are already planning ways to minimize damage and recover quickly from the event. According to Scopelitis’ advice, mitigation measures could include: preparing for congestion on West coast ports, taking advantage of intermodal ground transportation where possible, looking for alternatives including air transport when necessary for urgent delivery, delaying shipping from East and Gulf coast ports until after the strike, and budgeting for increased freight and container fees.
Additional advice on softening the blow of a potential coastwide strike came from John Donigian, senior director of supply chain strategy at Moody’s. In a statement, he named six supply chain strategies for companies to consider: expedite certain shipments, reallocate existing inventory strategically, lock in alternative capacity with trucking and rail providers , communicate transparently with stakeholders to set realistic expectations for delivery timelines, shift sourcing to regional suppliers if possible, and utilize drop shipping to maintain sales.
National nonprofit Wreaths Across America (WAA) kicked off its 2024 season this week with a call for volunteers. The group, which honors U.S. military veterans through a range of civic outreach programs, is seeking trucking companies and professional drivers to help deliver wreaths to cemeteries across the country for its annual wreath-laying ceremony, December 14.
“Wreaths Across America relies on the transportation industry to move the mission. The Honor Fleet, composed of dedicated carriers, professional drivers, and other transportation partners, guarantees the delivery of millions of sponsored veterans’ wreaths to their destination each year,” Courtney George, WAA’s director of trucking and industry relations, said in a statement Tuesday. “Transportation partners benefit from driver retention and recruitment, employee engagement, positive brand exposure, and the opportunity to give back to their community’s veterans and military families.”
WAA delivers wreaths to more than 4,500 locations nationwide, and as of this week had added more than 20 loads to be delivered this season. The wreaths are donated by sponsors from across the country, delivered by truckers, and laid at the graves of veterans by WAA volunteers.
Wreaths Across America
Transportation companies interested in joining the Honor Fleet can visit the WAA website to find an open lane or contact the WAA transportation team at trucking@wreathsacrossamerica.org for more information.