metrics mastery

There's more to an effective performance measurement program than just collecting data. To get good results, you have to use the right metrics—measures that will help you achieve the outcome you're seeking—and apply them effectively. That can be harder than it sounds.

The Warehousing Education and Research Council now offers a two-day seminar, "Using Metrics to Achieve Results," that provides a roadmap to developing and implementing metrics. Instructors Kate Vitasek and Kimberly O'Donoghue will show participants how to link metrics to their overall corporate strategy to create the results they want.

The next session of the seminar takes place in Dallas from Feb. 12-13. For more information, visit www.werc.org.