Organizing a training program for your staff may not sound like a major undertaking, but there are still a lot of decisions to make: when to hold the training, how to present the material, where to conduct the sessions, and how to get employees to take it seriously. In this multi-part series, we'll look at each of those topics. Our last column ("setting up a training program," November 2007) discussed the timing of training sessions. This month, we look at how to present the material.
The presentation method you choose could have a lot of bearing on how much of the material your audience absorbs and retains. People process information different ways. If your group is typical, it probably includes a number of different types of learners—auditory, visual, hands-on, and self-directed. What follows is a brief look at the best ways to reach each group:
There will always be managers who can't be bothered with worrying about learning styles for a simple training session. But as we see it, if the matter is important enough to justify training, it's worth your time to make sure that the trainees grasp the material.
Editor's note: This is the second in a multi-part series on training. The next column in the series will look at how to get your staff to take the training seriously.