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Though you might be surprised to hear it, there are more similarities than differences between private-sector logistics operations and those conducted by the various military branches that collectively make up the Department of Defense (DOD). For that reason, DC VELOCITY has carried considerable coverage of "defense logistics" in recent months.
The value of supply chain visibility goes beyond customer satisfaction, as important as that may be. It also enables managers to shift their inventory and transportation modes if needed to respond to changing circumstances.