We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.
  • ::COVID-19 COVERAGE::
  • INDUSTRY PRESS ROOM
  • ABOUT
  • CONTACT
  • MEDIA FILE
  • Create Account
  • Sign In
  • Sign Out
  • My Account
Free Newsletters
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
    • Mobile Apps
  • TRANSPORTATION
  • MATERIAL HANDLING
  • TECHNOLOGY
  • LIFT TRUCKS
  • PODCAST ETC
    • Subscriptions
    • Podcast
    • Webcasts
    • Blogs
      • Analytics & Big Data
      • Best Practices
      • Change Me
      • Empowering Your Performance Edge
      • The Logistics of Defense
      • Logistics Problem Solving
      • One-Off Sound Off
      • Public Sector Logistics
      • Two Sides of the Logistics Coin
      • Submit your blog post
    • Events
    • White Papers
    • Industry Press Room
      • Upload Your News
    • New Products
      • Upload Your Product News
    • Conference Guides
    • Conference Reports
    • Newsletters
    • Mobile Apps
  • DCV-TV
    • DCV-TV 1: News
    • DCV-TV 2: Case Studies
    • DCV-TV 3: Webcasts
    • DCV-TV 4: Viewer Contributed
    • DCV-TV 5: Solution Profiles
    • MODEX 2020
    • Upload Your Video
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
    • Mobile Apps
  • TRANSPORTATION
  • MATERIAL HANDLING
  • TECHNOLOGY
  • LIFT TRUCKS
  • PODCAST ETC
    • Subscriptions
    • Podcast
    • Webcasts
    • Blogs
      • Analytics & Big Data
      • Best Practices
      • Change Me
      • Empowering Your Performance Edge
      • The Logistics of Defense
      • Logistics Problem Solving
      • One-Off Sound Off
      • Public Sector Logistics
      • Two Sides of the Logistics Coin
      • Submit your blog post
    • Events
    • White Papers
    • Industry Press Room
      • Upload Your News
    • New Products
      • Upload Your Product News
    • Conference Guides
    • Conference Reports
    • Newsletters
    • Mobile Apps
  • DCV-TV
    • DCV-TV 1: News
    • DCV-TV 2: Case Studies
    • DCV-TV 3: Webcasts
    • DCV-TV 4: Viewer Contributed
    • DCV-TV 5: Solution Profiles
    • MODEX 2020
    • Upload Your Video
Home » Dematic Introduces Returns Processing System for Omnichannel Retailers
Press releases are provided by companies as is and have not been edited or checked for accuracy. Any queries should be directed to the company issuing the release.

Upload your press release

Dematic Introduces Returns Processing System for Omnichannel Retailers

June 7, 2019
No Comments

ATLANTA, GEORGIA, June 7, 2019 — Dematic introduces the Dematic Merchandise Returns System, a reverse logistics processing solution for omnichannel retailers. It is a material handling sub-system for the distribution center that accelerates and streamlines all the processing steps required to provide customer credit, enter exchanged order and make returned items available for sale.
The Dematic Merchandise Returns System minimizes the processing cycle time from receiving to "sale ready."
The results include increased sales since items go back online faster, typically within 24 hours. The customer experience is enhanced when credit for returned items occurs immediately upon receipt/check-in while an exchanged order is entered.
The entire process is more efficient, accurate and organized. Defined workflows occur in specialized functional work zones to optimize labor productivity and improve operational effectiveness. The pre-engineered, pre-tested solution provides consistent and predictable performance from application to application. The Merchandise Returns System reduces operating costs attributed to the reverse logistics activities in the distribution center.
"The Merchandise Returns System maximizes operational flexibility by effectively accommodating the daily and seasonal fluctuations in returns activity," says Mike Khodl, Vice President of Solution Management for Dematic. "The modular system design allows users to re-configure the layout and change software parameters to execute a new operating plan or to revise workflow strategies. Furthermore, the modular, pre-engineered automation can scale-up to increase processing capacity."
The Dematic Merchandise Returns System consists of an automated material handling subsystem managed by Dematic iQ Optimize, our Warehouse Execution Software (WES). Workstations are dedicated to a function: credit/exchange, inspection, repairs/special services, re-pack. The conveyor network connects the workstations and optimizes material flow — automated sorters divert items to the appropriate workstation or functional area of the distribution center. The system interfaces with devices such as auto-baggers and other subsystems including storage, picking and the Dematic Pouch System (for buffering, sequencing, sorting and order consolidation).
For more information about Dematic solutions, visit dematic.com.
About Dematic
Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 7,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.
Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.

Media Contact:
Cheryl Falk
Global Marketing Communications
Cheryl.Falk@dematic.com
(262) 860-6715

Company: Dematic

Company URL: https://www.dematic.com/en-us/news-and-events/press-releases/2019/2019/06/07/14/40/2019-06-07-dematic-merchandise-returns-system

Submit your logistics, material handling, or supply chain related company news in DC VELOCITY's Industry Press Room section or New Products section
Omnichannel
KEYWORDS Dematic
  • Related Articles

    Study: in-store processing is cheapest option for retailers to handle returns

    Deposco Bright Suite provides retailers a game-changing cloud-platform for Store-based Omnichannel Fulfillment and Returns, or SOFAR, establishing a n

    DEMATIC INTRODUCES NEW AUTOMATED SOLUTIONS FOR RETAILERS AND WHOLESALERS

You must login or register in order to post a comment.

Report Abusive Comment

Most Popular Articles

  • Roadrunner Freight bolsters LTL capabilities with $50 million in new backing

  • Southeastern Freight Lines Promotes Marty Cox to Service Center Manager in Cincinnati, Ohio

  • Pull back or go deeper—how the pandemic influenced shipper-3PL engagement

  • Boston Dynamics trials box-lifting robot for unloading trucks

  • The growing crisis in agriculture exports: interview with Peter Friedmann

Now Playing on DCV-TV

Ae46f19c 518e 4be0 a8b7 0fdf8f1f806c

PlastiCorr: Reusable, Sustainable Brown Box Replacement

DCV-TV 4: Viewer Contributed
PlastiCorr is a drop-in replacement for single-use corrugated fiber boxes with identical functionality and enhanced features. Its patented design offers repeatable, reliable performance for re-use up to 70 times.

FEATURED WHITE PAPERS

  • Special Report: Supply Chain Trends in Retail & Consumer Goods

  • Fortify Your Operational Resilience

  • Cold Storage Automation: Leveraging Advanced Technologies to Meet Increasing Demand

  • The modern warehouse: Maximizing productivity and capacity

View More

Subscribe to DC Velocity Magazine

GET YOUR FREE SUBSCRIPTION
  • SUBSCRIBE
  • NEWSLETTERS
  • ADVERTISING
  • CUSTOMER CARE
  • CONTACT
  • ABOUT
  • STAFF
  • PRIVACY POLICY

Copyright ©2021. All Rights ReservedDesign, CMS, Hosting & Web Development :: ePublishing