Chicago, IL (April 14, 2016): ClientLoyalty, an enterprise relationship management software company announced the launch of its B2B technology platform designed to mitigate the, "71% of organizations that are ready and willing to switch suppliers." - Gallup 2016.
At the cutting edge, ClientLoyalty's data-driven analytics closes gaps that are unaddressed by standard CRM and SRM solutions. Its two solutions: Supplier Performance Management for buyers, and Client Success Management for suppliers, enables real-time collaboration and transparency to proactively identify risks.
The software adapts industry standards such as Net Promoter System (NPS), Six Sigma, predictive analytics and benchmarking, and is unique in its ability to provide a voice to both sides of the relationship.
A continuous communications feedback loop provides:
•An Experience Rating from both parties feedback;
•A Reputation Rating from social and news sentiment;
•A Performance Rating from operational data and,
•A Loyalty Index which aggregates the data for users to gain a more holistic view into the heath of the relationship.
After a successful beta program that included multinational companies, tens of thousands of buyers and suppliers, the software migrated to full production code and is now commercially available. Users can trial the software free for 30 days and receive a 25% discount through June 30, 2016. The solution is available for businesses ranging from small to enterprise class.
Company: Tech Start-Up B2B ERM Platfrom
Company URL: https://www.clientloyalty.com/