ClearOrbit, a company specializing in real-time supply chain execution and reverse logistics solutions, has released version 4.1 of its Web-based, end-to-end Enterprise Returns Management (ERM) solution. ClearOrbit ERM 4.1 automates the returns processes for high-tech, industrial, and medical device manufacturers. This latest version offers improved functionality, greater configurability, and a new Returns Dashboard for real-time visibility. With these capabilities, ERM 4.1 manages the entire returns lifecycle, from return merchandise authorization (RMA) creation to final product disposition. It helps companies capitalize on revenuegenerating, cost-reducing opportunities not previously realized within their returns operations.
ClearOrbit's ERM 4.1 helps companies extend their existing SAP or Oracle enterprise resource planning, supply chain management, customer relationship management, and warehouse management systems to the end-to-end management of reverse product flows and disposition.
The ERM 4.1 version includes several improved and added features. A Route Module ensures that returns are routed directly to the proper destination, such as a local repair depot, original manufacturer, or parts warehouse. By doing so, the module reduces transportation and inventory costs. Smart Receiving automates the scanning of returned items and links them to the original RMA. ERM 4.1 also supports dynamic bar-code/RFID label generation and integration to existing trading partner systems. The DynaFields feature captures information based on fully configurable rules that direct the disposition of return units. And Returns Dashboard provides all users with real-time visibility into the entire returns management process. It features ad hoc reporting and key performance indicator tracking.
Company Phone: (800) 324-5143
Company URL: www.clearorbit.com