To Marc Scribner of the Competitive Enterprise Institute, the only good economic regulation is no economic regulation. On the transport battlefield, he has much work to do to keep government out of the equation.
Mark Solomon joined DC VELOCITY as senior editor in August 2008, and was promoted to his current position on January 1, 2015. He has spent more than 30 years in the transportation, logistics and supply chain management fields as a journalist and public relations professional. From 1989 to 1994, he worked in Washington as a reporter for the Journal of Commerce, covering the aviation and trucking industries, the Department of Transportation, Congress and the U.S. Supreme Court. Prior to that, he worked for Traffic World for seven years in a similar role. From 1994 to 2008, Mr. Solomon ran Media-Based Solutions, a public relations firm based in Atlanta. He graduated in 1978 with a B.A. in journalism from The American University in Washington, D.C.
There's an old maxim that "oil and water don't mix." In Washington, D.C., a living, breathing example of that would be the Obama administration and the libertarian think tank known as the Competitive Enterprise Institute (CEI).
The administration believes increased regulation is often needed to restore fairness and balance to the nation's economic system. The CEI, by contrast, espouses "free market" economic principles and strenuously opposes government involvement in business affairs.
Marc Scribner, who coordinates CEI's freight transportation activities as its land-use and transportation policy analyst, is a true believer in the free market. His sights are firmly set on any effort to either increase existing regulations or turn back the deregulatory clock. Two of his current targets are proposals to change the rule governing a truck driver's operating schedule, known as "Hours of Service" (HOS), and moves by Democrats in Congress, supported by certain shippers, to reintroduce some level of regulation into the railroad industry more than 30 years after it was deregulated.
Scribner spoke recently with DC Velocity Senior Editor Mark Solomon to give his take on the two proposals, what's behind them, and the potential consequences for industry.
Q: A CEO of a major truckload carrier recently told us the proposed HOS rule would force his company to add four or five more trucks to handle the same volume of freight it transports today. Do you think that's an exaggeration?
A: This is certainly possible depending on the nature of the freight being moved, the makeup of his work force, and the geographic distribution of his client base. For most carriers, I suspect the proposed rule would have a somewhat smaller impact, but the impact is certainly negative.
Q: Another trucking executive has said the revisions are a bone thrown by the Obama administration to the Teamsters union to essentially pad driver rolls. Do you believe the proposed changes are politically motivated, or are there legitimate safety concerns that would justify a rewrite of the HOS rule?
A: This proceeding is entirely of political origin. At the behest of the Teamsters and far-left, anti-business [consumer advocacy organization] Public Citizen, and prior court decisions involving those two parties, the [Federal Motor Carrier Safety Administration] has been bending over backward to accommodate ridiculous and inefficient rules on drivers' hours of service. This has nothing to do with streamlining the regulatory apparatus to foster socially beneficial outcomes or to improve highway safety. It has everything to do with appeasing left-wing ideologues and an increasingly irrelevant union faced with declining membership and a dangerously underfunded pension fund.
Q: There has been talk that any meaningful change in the current HOS rule will be litigated almost immediately, effectively tying up the process for years. Should carriers and shippers feel secure that nothing will change any time soon, or should they be preparing now to make changes in their supply chains just in case?
A: This is always the trouble with shifting regulation: uncertainty. I will not try to make broad recommendations for an entire industry with a diverse composition of firms, but I would imagine that more risk-averse firms that currently find themselves on shakier financial footing should take very seriously the impact this rule will cause if it is promulgated and perhaps immediately begin investigating what adjustments to their supply chains will be needed.
Q: Have you or anyone at CEI come up with numbers to quantify the cost to the industry of the proposed changes?
A: We have not conducted an independent econometric analysis. However, using the FMCSA's own cost-benefit estimates, minus the extremely dubious "health benefits" contained in the proposed rule's regulatory impact analysis, the economic cost ranges from $30 million to $640 million annually, depending on the percentage of crashes that one assumes to be fatigue-caused. Of course, the burden would be disproportionately borne by small firms and owner-operators, and some have claimed the agency has grossly underestimated the costs. The discredited methodology of calculating supposed health benefits was used by the agency's analysts primarily for the purpose of forcing a non-negative net benefits finding. They did not want to admit that this would be a costly rule for the industry.
Q: Is there a middle ground that would satisfy the industry and the regulators?
A: I would prefer a rule that was far less stringent than the current one and am quite skeptical of the FMCSA's stated core mission in the first place. The current rule, I believe, was forged on middle ground that should more than satisfy regulators, unions, and Naderites.
Q: Turning to the railroads, it appears that any rail reform to satisfy the concerns of captive shippers will come from the Surface Transportation Board, not Congress. What are the chances the STB will act, what's the likely time frame, and what form will "reform" take?
A: Any "reform" from the STB will not be of a deregulatory nature, but I am confident that the board will again resist the attempts of a minority of shippers to drive the railroad industry back into its pre-Staggers [Act] Dark Ages. In late 2011, we should have some idea as to the odds of action with respect to the reciprocal switching issue. Retiring Sen. [Herbert] Kohl's absurd legislation [S. 49] that would remove the railroad industry's limited antitrust exemptions has little chance of going anywhere, and many in the Obama administration are quietly opposed to any moves in that direction.
Q: What, in CEI's view, would pass for "sensible" or "balanced" rail reform?
A: While I generally believe the shippers I just mentioned are completely in the wrong on rail regulation, they are correct in noting that railroads suffer from seriously outdated workplace practices due in large part to the various unions representing different classes of railroad workers. Among other things, we support inserting a straightforward decertification provision into the RLA [Railway Labor Act], similar to the one contained in the National Labor Relations Act, which would allow rail employees to hold an election to decertify their bargaining unit if 30 percent of workers show interest.
Q: The National Industrial Transportation League has requested changes in existing reciprocal switching agreements. Do you see some change in those rules as a likely outcome at the STB, and would the railroads be prepared to accept those as the least onerous type of reform?
A: I would hope not. The STB and the ICC before it have been quite clear on the reciprocal switching issue. Given present conditions in the industry and the lack of any evidence of anticompetitive acts, I do not see how forcing reciprocal switching agreements on the railroads could be justified on economic or legal grounds. The railroads should absolutely reject any attempts to reregulate their business operations.
Q: The railroads argue that virtually all of their traffic is subject to competition, either from other rails or other modes. Captive shippers argue otherwise. Do shippers have a case?
A: The shippers ignore the economics of network industries and why traditional models of industrial organization and competition policy are inappropriate with respect to railroads. Most are unfamiliar with the special risks posed to sunk-investment-heavy industries such as railroads. It is very difficult to reason with people who have no intention of actually understanding the underlying issues of this dispute. I have half-jokingly called on these shippers to form a consortium in order to purchase and operate their own Class I railroad, like Grupo Mexico and Ferromex, rather than wasting everyone's time and money with silly political stunts before the STB.
Worldwide air cargo rates rose to a 2024 high in November of $2.76 per kilo, despite a slight (-2%) drop in flown tonnages compared with October, according to analysis by WorldACD Market data.
The healthy rate comes as demand and pricing both remain significantly above their already elevated levels last November, the Dutch firm said.
The new figures reflect worldwide air cargo markets that remain relatively strong, including shipments originating in the Asia Pacific, but where good advance planning by air cargo stakeholders looks set to avert a major peak season capacity crunch and very steep rate rises in the final weeks of the year, WorldACD said.
Despite that effective planning, average worldwide rates in November rose by 6% month on month (MoM), based on a full-market average of spot rates and contract rates, taking them to their highest level since January 2023 and 11% higher, year on year (YoY). The biggest MoM increases came from Europe (+10%) and Central & South America (+9%) origins, based on the more than 450,000 weekly transactions covered by WorldACD’s data.
But overall global tonnages in November were down -2%, MoM, with the biggest percentage decline coming from Middle East & South Asia (-11%) origins, which have been highly elevated for most of this year. But the -4%, MoM, decrease from Europe origins was responsible for a similar drop in tonnage terms – reflecting reduced passenger belly capacity since the start of aviation’s winter season from 27 October, including cuts in passenger services by European carriers to and from China.
Each of those points could have a stark impact on business operations, the firm said. First, supply chain restrictions will continue to drive up costs, following examples like European tariffs on Chinese autos and the U.S. plan to prevent Chinese software and hardware from entering cars in America.
Second, reputational risk will peak due to increased corporate transparency and due diligence laws, such as Germany’s Supply Chain Due Diligence Act that addresses hotpoint issues like modern slavery, forced labor, human trafficking, and environmental damage. In an age when polarized public opinion is combined with ever-present social media, doing business with a supplier whom a lot of your customers view negatively will be hard to navigate.
And third, advances in data, technology, and supplier risk assessments will enable executives to measure the impact of disruptions more effectively. Those calculations can help organizations determine whether their risk mitigation strategies represent value for money when compared to the potential revenues losses in the event of a supply chain disruption.
“Looking past the holidays, retailers will need to prepare for the typical challenges posed by seasonal slowdown in consumer demand. This year, however, there will be much less of a lull, as U.S. companies are accelerating some purchases that could potentially be impacted by a new wave of tariffs on U.S. imports,” Andrei Quinn-Barabanov, Senior Director – Supplier Risk Management Solutions at Moody’s, said in a release. “Tariffs, sanctions and other supply chain restrictions will likely be top of the 2025 agenda for procurement executives.”
As holiday shoppers blitz through the final weeks of the winter peak shopping season, a survey from the postal and shipping solutions provider Stamps.com shows that 40% of U.S. consumers are unaware of holiday shipping deadlines, leaving them at risk of running into last-minute scrambles, higher shipping costs, and packages arriving late.
The survey also found a generational difference in holiday shipping deadline awareness, with 53% of Baby Boomers unaware of these cut-off dates, compared to just 32% of Millennials. Millennials are also more likely to prioritize guaranteed delivery, with 68% citing it as a key factor when choosing a shipping option this holiday season.
Of those surveyed, 66% have experienced holiday shipping delays, with Gen Z reporting the highest rate of delays at 73%, compared to 49% of Baby Boomers. That statistical spread highlights a conclusion that younger generations are less tolerant of delays and prioritize fast and efficient shipping, researchers said. The data came from a study of 1,000 U.S. consumers conducted in October 2024 to understand their shopping habits and preferences.
As they cope with that tight shipping window, a huge 83% of surveyed consumers are willing to pay extra for faster shipping to avoid the prospect of a late-arriving gift. This trend is especially strong among Gen Z, with 56% willing to pay up, compared to just 27% of Baby Boomers.
“As the holiday season approaches, it’s crucial for consumers to be prepared and aware of shipping deadlines to ensure their gifts arrive on time,” Nick Spitzman, General Manager of Stamps.com, said in a release. ”Our survey highlights the significant portion of consumers who are unaware of these deadlines, particularly older generations. It’s essential for retailers and shipping carriers to provide clear and timely information about shipping deadlines to help consumers avoid last-minute stress and disappointment.”
For best results, Stamps.com advises consumers to begin holiday shopping early and familiarize themselves with shipping deadlines across carriers. That is especially true with Thanksgiving falling later this year, meaning the holiday season is shorter and planning ahead is even more essential.
According to Stamps.com, key shipping deadlines include:
December 13, 2024: Last day for FedEx Ground Economy
December 18, 2024: Last day for USPS Ground Advantage and First-Class Mail
December 19, 2024: Last day for UPS 3 Day Select and USPS Priority Mail
December 20, 2024: Last day for UPS 2nd Day Air
December 21, 2024: Last day for USPS Priority Mail Express
Measured over the entire year of 2024, retailers estimate that 16.9% of their annual sales will be returned. But that total figure includes a spike of returns during the holidays; a separate NRF study found that for the 2024 winter holidays, retailers expect their return rate to be 17% higher, on average, than their annual return rate.
Despite the cost of handling that massive reverse logistics task, retailers grin and bear it because product returns are so tightly integrated with brand loyalty, offering companies an additional touchpoint to provide a positive interaction with their customers, NRF Vice President of Industry and Consumer Insights Katherine Cullen said in a release. According to NRF’s research, 76% of consumers consider free returns a key factor in deciding where to shop, and 67% say a negative return experience would discourage them from shopping with a retailer again. And 84% of consumers report being more likely to shop with a retailer that offers no box/no label returns and immediate refunds.
So in response to consumer demand, retailers continue to enhance the return experience for customers. More than two-thirds of retailers surveyed (68%) say they are prioritizing upgrading their returns capabilities within the next six months. In addition, improving the returns experience and reducing the return rate are viewed as two of the most important elements for businesses in achieving their 2025 goals.
However, retailers also must balance meeting consumer demand for seamless returns against rising costs. Fraudulent and abusive returns practices create both logistical and financial challenges for retailers. A majority (93%) of retailers said retail fraud and other exploitive behavior is a significant issue for their business. In terms of abuse, bracketing – purchasing multiple items with the intent to return some – has seen growth among younger consumers, with 51% of Gen Z consumers indicating they engage in this practice.
“Return policies are no longer just a post-purchase consideration – they’re shaping how younger generations shop from the start,” David Sobie, co-founder and CEO of Happy Returns, said in a release. “With behaviors like bracketing and rising return rates putting strain on traditional systems, retailers need to rethink reverse logistics. Solutions like no box/no label returns with item verification enable immediate refunds, meeting customer expectations for convenience while increasing accuracy, reducing fraud and helping to protect profitability in a competitive market.”
The research came from two complementary surveys conducted this fall, allowing NRF and Happy Returns to compare perspectives from both sides. They included one that gathered responses from 2,007 consumers who had returned at least one online purchase within the past year, and another from 249 e-commerce and finance professionals from large U.S. retailers.
The “series A” round was led by Andreessen Horowitz (a16z), with participation from Y Combinator and strategic industry investors, including RyderVentures. It follows an earlier, previously undisclosed, pre-seed round raised 1.5 years ago, that was backed by Array Ventures and other angel investors.
“Our mission is to redefine the economics of the freight industry by harnessing the power of agentic AI,ˮ Pablo Palafox, HappyRobotʼs co-founder and CEO, said in a release. “This funding will enable us to accelerate product development, expand and support our customer base, and ultimately transform how logistics businesses operate.ˮ
According to the firm, its conversational AI platform uses agentic AI—a term for systems that can autonomously make decisions and take actions to achieve specific goals—to simplify logistics operations. HappyRobot says its tech can automate tasks like inbound and outbound calls, carrier negotiations, and data capture, thus enabling brokers to enhance efficiency and capacity, improve margins, and free up human agents to focus on higher-value activities.
“Today, the logistics industry underpinning our global economy is stretched,” Anish Acharya, general partner at a16z, said. “As a key part of the ecosystem, even small to midsize freight brokers can make and receive hundreds, if not thousands, of calls per day – and hiring for this job is increasingly difficult. By providing customers with autonomous decision making, HappyRobotʼs agentic AI platform helps these brokers operate more reliably and efficiently.ˮ