E-commerce consumers now want features like accurate parcel tracking and delivery time windows. We discuss ways to personalize the consumer experience. Plus: Warehouse tech spending slows; AI may help with logistics labor shortages.
Cargo theft continues to plague the industry. Technology can play a role in stopping thefts — and aid in recovery of goods if thefts do happen. Plus: A bumpy road for freight markets; the health of logistics is growing, but just slightly.