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Herb Shear parlayed his company's expertise in reverse logistics into a brand new niche market, transforming a small family business into a $400 million corporation along the way. Think he's resting on his laurels? Think again.
If reverse logistics were simply a matter of easing the pain in the retail and wholesale sectors, it would be challenge enough. But there's a lot more to reverse logistics today.
In the home computer market, a single return can vaporize all the profits from the sale. No wonder consumer electronics manufacturers and retailers are so intent on avoiding them.
It's not easy being green; nor is it cheap. Reclaiming returned products requires investments in technology and labor. But there are a lot of good reasons to make the effort.
For well over a decade, third-party service providers 3PLs have been the lost boys of logistics, with no trade association to call their own. Joel Hoiland hopes to change that by welcoming them into the International Warehouse Logistics Association.