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Lagging productivity at its '50s-era DC in Columbus, Ohio, left retailer Big Lots with two choices: renovate the aging facility or shutter it and build a new high-tech facility somewhere else. Its decision may surprise you.
Employers have become much more sophisticated about how they work with their labor forces to improve productivity. But the pressure to step up productivity will only increase in the not-too-distant future, when we aging baby boomers begin to retire and the next, smaller wave of workers takes over.