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With e-commerce-generated package volumes soaring, there is growth opportunity across the board for parcel carriers small and large. But success in this fast-moving market won't come easy.
The desire for committed capacity, reliable service, and predictable cost has created a surge of interest in dedicated and private fleets. That will change the complexion of trucking over the next five years.
It's been nearly a decade since DHL ceased domestic U.S. express service. Its future success here will depend on executing in a very different delivery environment.
FedEx targets outsized shipments for surcharges while exempting small-parcel business; move seen protecting FedEx cost structure while preserving customer core.