Victoria Kickham started her career as a newspaper reporter in the Boston area before moving into B2B journalism. She has covered manufacturing, distribution and supply chain issues for a variety of publications in the industrial and electronics sectors, and now writes about everything from forklift batteries to omnichannel business trends for DC Velocity.
Managers at high-volume warehouses and distribution centers are constantly looking for ways to make their processes run more smoothly and efficiently—and for many, the secret to success lies in improving the way they sort the many boxes, bags, mailers, and pouches that wend their way through facilities each day.
“We do most of our business in middle-mile [and] last-mile applications,” says Tim Kraus, product manager at conveyance and parcel automation solutions company Intralox, which serves customers in the logistics, food, and consumer packaged goods industries, among others. “[Customers are] always looking for package mix—what can and can’t they sort on [a] machine. They’re always looking for throughput—what’s the maximum throughput they can get. And they want to know the number of destinations and the footprint it will take up in a building. And price.”
Kraus says solving for those variables can lead to a more efficient operation—especially if you put the latest in automated sortation solutions to the test.
There was no shortage of new products and services designed to boost efficiency at the recent Modex 2024 show in Atlanta, a biennial event that showcases the latest material handling and technology solutions for warehousing, distribution, and supply chain operations. Here’s a look at three examples from the show floor that illustrate how sorters are getting smarter, faster, and more accurate thanks to high-tech innovations.
ADVANCED CONTROLS UNLOCK FLEXIBILITY
Sorter controls can help companies make the most of their automation investments. Intralox highlighted the availability of prepackaged advanced sorter controls for its Activated Roller Belt (ARB) Sorter S7000, a feature that provides customers with an “out of the box” solution for improving the sorting process. As Kraus explains, the company has “productized” sorter controls by offering a ready-made solution that works with a wide range of applications. The solution, which includes package-tracking and divert actuation logic, saves on installation time and increases sort accuracy and reliability.
Here's how it works: The advanced sorter controls allow customers to sort more precisely to a destination—a conveyor, bin, gaylord, or the like—by accurately controlling where products exit the sorter. This can lead to greater flexibility. Depending on the application, customers can configure sort destinations closer together or add destinations in the same amount of space, creating more destinations per footprint. This can help condense the overall footprint of the conveying and sorting solution to save money.
“The openings for the destinations can be shorter and closer together if you’re more precise, which means you can have more destinations in a compact footprint,” Kraus explains. “And that would also reduce the investment; if the sorter gets smaller, it’s usually a lower capital investment.”
Better controls can also help keep the conveying and sorting process running smoothly. For example, the system’s “SmartFill” chute logic spreads out packages that are destined for a single location, helping prevent backups. As Kraus explains, the control logic determines where to have packages exit the sorter so that the sorter can fit more items into the space—avoiding situations in which a few large boxes can effectively block other items from being sorted to the destination.
“In a normal application, any particular destination may become full after just a few large boxes,” he says. “The next package intended for that destination can’t be sorted to the ‘full’ destination and must be reprocessed or [it] might shut the system down.”
By spreading the packages out, the control logic also enables the system to run for longer intervals without having an employee step in to empty the receiving container, reducing the number of people needed to staff those sorting destinations.
“This helps middle- and last-mile operations run efficiently during both peak and nonpeak seasons,” Kraus notes.
And it’s all made possible by the out-of-the-box controls that make setup simple. What used to require customized work can now be accomplished with the touch of a few screens. And that makes the process easy to replicate, which is a boon to companies seeking to automate their last-mile operations, in particular.
“If you’re automating the last mile, it’s likely you’re not just doing that in one place. You’re probably using similar technology [in multiple locations],” Kraus explains, emphasizing the ability to get systems up and running quickly across an entire last-mile network. “If it’s all ‘plug and play,’ there are benefits for the customer who has to maintain the system as well. They can be trained once, and everything will be the same in all facilities—maintenance, diagnostics, data reporting; it’s all the same.”
AI ENHANCES ACCURACY
Sorters are also getting smarter thanks to artificial intelligence (AI) and machine learning (ML)—features that can help keep warehousing and DC operations humming along, unimpeded. Leaders at warehouse automation specialist Trew LLC touted the addition of AI to the company’s TrewSort sliding-shoe sorter as an example of how intelligent sorter design is making it easier for retail, e-commerce, and other high-throughput operations to sort cartons, parcels, totes, and poly bags, day in and day out.
Sliding-shoe sorters are among the most common types of high-speed sorter technology used in warehousing and distribution operations. The basic design consists of a conveying platform that connects to a main in-feed conveyor line. As cartons reach their sort destination, small blocks, known as shoes, slide across the conveying surface to gently push items down the next path on their journey. Trew’s “AI inside” feature incorporates self-learning actuators with mechanical and control design elements that effectively allow the sorter to “learn on the job.”
“The AI uses machine learning built into the divert actuator, allowing the sorter to maintain accuracy by self-identifying issues before they become problems,” says Andrew Herchenbach, a product manager for Trew LLC. “There is deep thinking in every detail of the sorter.”
Herchenbach offers an example to illustrate the point: “A great analogy would be high-performance cruise control in a high-performance car. The AI monitors and learns [about] the car’s performance and figures out how to feed the engine fuel to maintain constant high performance as the flow of traffic and road conditions change. For the sorter, the goal is to handle products of a wide range of sizes and weights and maintain the highest levels of divert accuracy as operations change through the life of the sorter.”
The system is designed for heavy use in facilities running three shifts per day and can flex with a company’s growth plans: Features include adjustable divert switch locations, modular machine sections, an expandable electrical design, and adjustable after-sort lane connections.
iBOTS ENABLE ONE-TOUCH SOLUTION
The application of robotics has fundamentally changed the way many warehouses and DCs operate, a trend that was underscored by the equipment on display at Opex Corp.’s booth in Atlanta. The warehouse automation equipment company showcased the newest version of its automated sortation and order retrieval system—the SureSort X with Opex Xtract—which is designed for high-speed operations in retail, e-commerce, and even returns processing. The automated put-wall system has been around since 2017, but Opex has revamped it and added the Xtract feature in response to customer feedback, creating a system that can handle a wider range of items (it can process items 60% smaller, nearly 20% larger, and up to 300% heavier than the previous version) and that automates the retrieval and transfer of orders into shipping containers.
At the heart of the system are the company’s “iBOT” sorting robots—compact, multidirectional vehicles that sort inventory in the system’s grid, traveling horizontally and vertically throughout the system. The iBOTs can also be programmed to leave the storage grid for delivery and pack out.
In a nutshell, the system works like this: Items are inducted via a drop-conveyor and are run through a scan tunnel that analyzes and determines where to send them within the system’s aisles. Then the sortation iBOTs take over, sorting items to delivery bins, totes, or boxes. The iBOTs maneuver throughout the system and are able to change their destination while in transit, if needed. With Xtract, the iBOTs are programmed to retrieve prepared orders and deliver them to a packing station. Customers can also choose to automate the packing process by using specially designed Xtract totes; these feature a “split tray” or “bomb bay” design that enables them to drop the sorted items into the final shipping box or container when opened.
The system answers customers’ calls for a single integrated solution for sorting, retrieving, and automatically getting product into its final container—another example of how sorting technology can help streamline operations and address persistent labor challenges in the warehouse.
“Labor is one of the biggest problems for many companies out there; they just don’t have enough people,” explains Monty McVaugh, head of product management, warehouse automation at Opex. “[Xtract] automates the order takeaway, which allows companies to repurpose people to other work.”
These are just a few of the many examples of advanced sorter technology on display at Modex this year. For more information, check out our Modex 2024 coverage at www.dcvelocity.com.
Amazon package deliveries are about to get a little bit faster—thanks to specially outfitted delivery vans and the magic of AI.
Last month, the mega-retailer introduced its Vision-Assisted Package Retrieval (VAPR)solution, an AI (artificial intelligence)-powered system designed to cut the time it takes drivers to retrieve packages from the back of the van.
According to Amazon, VAPR kicks in when the van arrives at a delivery location, automatically projecting a green “O” on all packages that will be delivered at that stop and a red “X” on all other packages. Not only does that allow the driver to find the right package in seconds, the company says, but it also eliminates the need to organize packages by stop, read and scan labels, and manually check the customer’s name and address to ensure they have the right parcels. As Amazon puts it, “[Drivers] simply have to look for VAPR’s green light, grab, and go.”
The technology combines artificial intelligence (AI) with Amazon Robotics Identification (AR-ID), a form of computer vision originally developed to help fulfillment centers speed up putaway and picking operations. Linked to the van’s delivery route navigation system, AR-ID replaces the need for manual barcode scanning by using specially designed light projectors and cameras mounted inside the van to locate and decipher multiple barcodes in real time, according to the company.
In field tests, VAPR reduced perceived physical and mental effort for drivers by 67% and saved more than 30 minutes per route, Amazon says. The company now plans to roll out VAPR in 1,000 Amazon electric delivery vans from Rivian by early 2025.
We are now into the home stretch of the holiday shopping season—the biggest retail bonanza of the year. By now, many shoppers have already made their purchases and are putting the final touches on their gifts. Some of us procrastinators have not even started. Isn’t that why online shopping was invented?
Here are some interesting facts about Americans’ holiday shopping patterns. The National Retail Federation estimates that consumer spending for the holidays will average $902 per person. Some $641 of that will be for gifts, with the remainder spent on food, decorations, and other holiday items.
Many of those purchases will be online, where more than 21% of all consumer transactions now occur. A recent report from DHL eCommerce reveals that 61% of U.S. shoppers buy online at least once a week, and 84% browse online one or more times a week.
We also buy a range of goods that way—63% buy clothing and footwear through e-commerce sites, according to the DHL report. Next most popular were consumer electronics at 33%, followed by health supplements at 30%.
That first category is interesting, because apparel and footwear are also among the most widely returned items, especially when bought as gifts. Either they don’t fit properly, or they aren’t quite what the recipients had in mind—which means that each January, retailers must cope with a flood of returns.
Of course, returns are not a seasonal phenomenon; consumers return goods—particularly those bought online—year round. Between 25% and 35% of all goods purchased via e-commerce are returned, depending on whose figures you believe. By comparison, only 8% to 9% of products bought in stores, where we can see the actual items and try on clothing and shoes, end up being returned.
Try-ons are not possible with apparel sold online, which leads to the common practice of “bracketing,” where customers order an item in multiple sizes, pick the one that fits best, and send back the rest. The seller typically absorbs the reverse logistics costs—and those costs can be significant. The retail value of returned consumer items totals around $745 billion each year. According to Narvar, a company that helps retailers manage the post-purchase customer experience, more than 90% of returned products have nothing wrong with them. They simply weren’t wanted or needed.
So as you make those final holiday selections, help your fellow supply chain professionals. Choose your gifts wisely to reduce the chances they’ll be returned. And remember, gift cards are always nice.
Funds are continuing to flow to companies building self-driving cars, as the Swiss startup Embotech today said it had raised $27 million to expand autonomous driving solutions for logistics in Europe and beyond, including U.S. operations by the end of 2025.
The Zurich firm said it would use the new funding to help the company scale up its Automated Vehicle Marshalling (AVM) and Autonomous Terminal Tractor (ATT) solutions in Europe, and ultimately in the United States, Middle East, and Asia.
Embotech—which is short for “embedded optimization technologies”—says it has already secured multi-year rollout contracts for its AVM solution in finished vehicle logistics and for its ATT solution for port and yard logistics applications.
Specifically, Embotech began rolling out its AVM solution in 2023 with automaker BMW. The technology guides new BMW vehicles along a one-kilometer route between two assembly facilities, through a squeak and rattle track, and to the finishing area – with no driver needed at any stage of the journey. That will now expand under a multi-year contract to install the AVM solution in six additional BMW passenger car factories worldwide by the end of 2025, including BMW’s plant in Spartanburg, South Carolina.
And for its ATT business, Embotech is gearing up for a major rollout to haul shipping containers at Europe's largest port, the port of Rotterdam in the Netherlands, with 30 units set to be deployed over the next 2 years. The electric ATTs are equipped with Embotech’s Level 4 Autonomous Vehicle (AV) Kit, which enables them to operate autonomously in complex, mixed traffic situations. Embotech’s autonomous tractors use a combination of LIDAR, cameras, and GPS to detect obstacles in all weather conditions and achieve localization accuracy of less than 5 cm.
According to Embotech, its autonomous driving solutions deliver benefits such as increasing operational efficiency through 24-hour operation, flexible peak handling, and improved transparency with digital integration.
The “series B” round was led by Emerald Technology Ventures and Yttrium, with additional funds from BMW i Ventures, Nabtesco Technology Ventures, Sustainable Forward Capital Fund, RKK VC and existing investors. “Embotech impressed us with their unique, highly adaptable autonomous logistics solution,” Axel Krieger, Partner at Yttrium, said in a release. “The company tackles the global logistics challenge for both commercial and passenger vehicles. With a strong orderbook as well as proven industry partnerships, Embotech is uniquely positioned to lead the market. An investment that aligns perfectly with Yttrium’s goal to empower tomorrow’s B2B technology champions."
The private equity-backed warehousing and transportation provider Partners Warehouse has acquired PSS Distribution Services, a third-party logistics (3PL) provider specializing in warehousing, distribution, and value-added services on the East Coast, the company said today.
The move expands Partners Warehouse’s reach from its current territories, which stretch from its Elwood, Illinois, headquarters to its two million square feet of warehousing and rail transloading facilities across eight locations in Illinois, California, and Dallas.
In addition to adding East Coast operations to that footprint, the move will also strengthen Partners’ expertise in the food and ingredients sector, enhance its service capabilities, and improve the business’ capacity to support existing and new clients who require a service provider with a national footprint, the company said.
From its headquarters in Jamesburg, New Jersey, PSS brings experience across industries including food, grocery, retail, food service, direct store distribution (DSD), and e-commerce. The company is known for its state-of-the-art facilities and food-grade warehousing options.
“This acquisition marks a significant milestone in Partners Warehouse’s expansion strategy,” Nick Antoine, Co-Founder, Co-CEO, and Managing Partner of Red Arts Capital, said in a release. “The addition of PSS enables us to grow our capacity and broaden our service offerings, delivering greater value to our clients at a time when demand for warehousing space continues to rise.”
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Photo courtesy of the Association of Equipment Manufacturers (AEM)
Think you know a lot about manufacturing? Your hard-won knowledge might be about to pay off in the form of a brand-new pickup truck. No, you don’t have to physically assemble the vehicle. But you could win a Ford F-150 by playing an industry-themed online game.
The organization says the game is available to anyone in the continental U.S. who visits the tour’s web page, www.manufacturingexpress.org.
The tour itself ended in October after visiting 80 equipment manufacturers in 20 states. Its aim was to highlight the role that the manufacturing industry plays in building, powering, and feeding the world, the group said in a statement.
“This tour [was] about recognizing the essential contributions of U.S. equipment manufacturers and engaging the public in a fun and interactive way,” Wade Balkonis, AEM’s director of grassroots advocacy, said in a release. “Through the Manufacturing Challenge, we’re providing a unique opportunity to raise awareness of our industry and giving participants a chance to win one of the most iconic vehicles in the country—the Ford F-150.”