To paraphrase a popular saying, product damage happens. Most companies simply accept it as a cost of doing business. That attitude mystifies Jim Lancaster, president and CEO of Lantech, a manufacturer of stretch- and shrink-wrapping and case-handling equipment. With handling-related damage estimated to cost U.S. businesses billions of dollars per year, that's a problem no company can afford to overlook, he said in an interview.
Lancaster, whom you might call the Jedi Master of stretch wrap—his company invented the material and wrapping technique back in the 1970s—says it would not be hard to reduce handling-related damage as well as the labor costs associated with manual restacking and sorting of damaged goods. Not surprisingly, he advocates stretch wrapping—but he's quick to add that it has to be done right. "The unfortunate thing about stretch wrap," he says, "is that it looks so simple, people think they already know how to do it. It's not complicated, but there's more to it than they think."
How can you consistently wrap pallet loads to minimize damage? Lancaster shares these tips:
Lantech has distilled some of this advice into a 10-step process. Click here to see the list.