She now oversees distribution management for retailer David's Bridal, but Diane Garforth got her start as a warehouse temp. Her career has given her an up-close view of the changes in distribution management brought by technology.
All the talk about potholes and creaky bridges is getting us nowhere, says Rosabeth Moss Kanter. To kickstart the infrastructure debate, we should be talking about mobility and the economic opportunity it makes possible.
Five years ago, IBM went in search of a tool to help it better assess the vulnerabilities of its vast global pool of suppliers. When the company couldn't find what it needed, Lou Ferretti and his team built their own.