With today's dynamic market challenges and continually evolving customer expectations, the ability to deliver a unified and personalized experience to the customer across the enterprise has become imperative. An order management system (OMS) is key to any unified commerce strategy. An OMS is the only solution that drives both top and bottom-line revenue and improves gross margin return on inventory investment (GMROI). The right OMS strategy will be agile, profitable and enable buy, fulfill, and return anywhere commerce.
Here we present the 10 must-haves to successfully select and implement a fully functioning order management system on time and under budget.
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