Ben Ames has spent 20 years as a journalist since starting out as a daily newspaper reporter in Pennsylvania in 1995. From 1999 forward, he has focused on business and technology reporting for a number of trade journals, beginning when he joined Design News and Modern Materials Handling magazines. Ames is author of the trail guide "Hiking Massachusetts" and is a graduate of the Columbia School of Journalism.
The rise of robotics is one of the fastest-growing trends in logistics, with announcements of warehouses that have invested in robots or autonomous vehicles coming almost weekly. Distribution center managers are now using robotics and advanced automated equipment to solve challenges at every stage of the material handling game.
But how exactly will all these new bots fit into the typical DC? In their rush to forge a robotic link in the supply chain, planners are still trying to predict what sort of buildings and infrastructure they will need to support the complex machines.
A century ago, architects wrestled with a similar issue when the industrial revolution brought widescale changes to residential housing design. Now that most people commute by automobile instead of horseback, modern homes have attached two-car garages instead of hay barns and stables.
So will the warehouses of 2050 look different because they're designed to accommodate squadrons of robots instead of shifts of human workers? (After all, robots don't need restrooms, but they might need extra electrical outlets.) In fact, warehouse design is already evolving to accommodate robots' needs, and experts say that a few simple changes can make all the difference.
THE BIG EMPTY BOX
The easiest way to go robotic is to start from scratch, incorporating any required features like charging stations, Wi-Fi networks, and smooth floors into the design of a brand-new building, says Doug Rabeneck, director in the operations excellence practice at business and technology consulting firm West Monroe Partners. That approach is clearly more expensive than adding robotics to an existing warehouse, but it avoids the challenges of overlaying a new robotic system onto the existing work force and systems.
Despite the expense, that approach was common 20 years ago, when early generations of automated guided vehicles (AGVs) required wire-guided controls buried in cement warehouse floors so the vehicles could follow predetermined routes like streetcars moving through a city, Rabeneck says.
More recent offerings—such as the robots developed by Amazon Robotics, Clearpath Robotics, and Locus Robotics—require less infrastructure, using unobtrusive technologies like "lidar" and vision systems for navigation instead of relying on permanent hardware like wires, magnets, or beacons. Thanks to those advances, companies are finding it easier to add robots to a warehouse, whether the building is new or old.
"Your building just needs to be a big empty box," Rabeneck says. "To retrofit it, you might need a lot of electronics and communications up on the roof, like wireless router boxes, and either a server in one corner of the facility or communications through the cloud. And you'd probably need charging stations for the units."
GETTING ROBOT-READY
In addition to wiring a building with advanced charging and communications systems, several basic details in the design and layout of a facility can affect its readiness to host material handling robots, says Tom Galluzzo, founder and CEO of Pittsburgh-based Iam Robotics.
"The name of the game is optimizing a solution to whatever your goal is, whether that's an each-picking solution or [one where machines] collaborate with the work force," Galluzzo says. But the needs of people aren't always aligned with those of the machines, he says. "For example, people usually like working in a temperature of 70 degrees, whereas robots might want it to be 50 degrees. If you're going to use both manual and robotic solutions, you need a happy medium."
Even interior design can affect the choice of robotics. For instance, people will gladly walk around on carpeting all day, but robots don't like carpets, Galluzzo says.
"We look for pristine, bare, flat concrete floors," says Galluzzo. "We've been in places with hundred-year-old wooden floors and they're really beat up. To drive robots on that would be like driving your car on cobblestones all day long."
The layout of a DC is also important, since most robots need to be insulated from the elements, not operating anywhere near a loading dock where rain or snow could blow in and affect their electronics, he says.
Finally, just as any building has features dedicated to its human workers' needs—such as a soda machine or a break room—a warehouse designed for robots would need its own "amenities." For instance, an automated DC design could call for a reinforced power grid to handle the extra charging stations and a redundant electric generator so the building doesn't shut down every time a storm knocks the power out.
Safety is another crucial consideration in a robotic fulfillment facility. Recent laptop and smartphone recalls have highlighted the potential for lithium-ion batteries to overheat and even spark fires. A lot of robots today use similar lithium-ion battery technology, which not only raises the question of fire safety but also has implications for operations where DC workers are trained to safely handle the lead-acid batteries commonly used in forklifts but not their lithium-ion counterparts.
"Lithium-ion batteries need a little more care and maintenance than lead-acid," Galluzzo says. "Because you have all that energy density [with lithium-ion], you need to be sure you have your safety precautions in line, like fire safety. What it comes down to is that you're storing more energy in a smaller package."
To address that issue and create a safer working environment, engineers are already working on a next generation of batteries designed for long life and safe operation. The new designs use lithium iron phosphate (LiFePO4) cHemiätry instead of the current lithium polymer designs, Galluzzo says.
BOOSTING STORAGE DENSITY
Once a warehouse has satisfied those basic design requirements, it might start to look a lot different inside, as the introduction of robots tends to change inventory storage patterns. A warehouse with automated storage and retrieval systems (AS/RS), for instance, can pack more inventory into a given space than one that relies on human pickers, since computer-guided retrieval vehicles can easily navigate aisles with just an inch or two of clearance, Rabeneck says.
Similarly, many goods-to-person robotic systems allow for higher-density storage than a warehouse that has to leave aisles between racks for human pickers or forklifts. But some of that advantage is lost if the bots also need a dedicated staging area to place racks of products, which can be the case in operations that use robots to deliver racks of products to a human picker for selection, says Bruce Welty, chairman and founder of warehouse automation vendor Locus Robotics Inc. and fulfillment specialist Quiet Logistics Inc. One way around that problem is to adopt a different goods-to-person strategy, using mobile robots to collect only the items needed for orders—as opposed to entire racks—and deliver them to humans at packing stations, Welty says.
Future developments in robotic technologies will doubtless continue to influence warehouse design in terms of the patterns of inventory storage, the flow of goods between work stations, and the interactions between robots and human associates.
THE ECONOMICS OF ROBOTICS
Likewise, the rise of robotics could affect the actual shape of the warehouse. For instance, a company planning to deploy rolling robots like AGVs might seek a vast one-story building, while a company planning to use robotic cranes might want a facility with extra vertical space.
When it goes to automate a facility, UPS Inc. considers each building's space, capacity, volume, and velocity of throughput, says Frank Perez, vice president of industrial engineering at UPS Global Logistics & Distribution. "Automation is a significant capital investment," Perez says. "If you're considering automation with a longer ROI [return on investment], you need to have a good growth strategy. When we evaluate real estate, if a DC is landlocked, it's a great opportunity to use automation to drive density and efficiency within the existing footprint."
If a plan calls for increasing density by creating more vertical storage, the company would choose a robotic solution such as an AS/RS, goods-to-person system, or cranes, as opposed to AGVs that are designed to roll across wide, flat spaces, he says.
Those considerations may sound pedestrian compared with the leading-edge technology that makes a robot tick, but the need to stay profitable carries a lot of weight when it comes to choosing the best type of automated material handling equipment for a facility and picking the best facility to fit the robot.
"We have just begun to scratch the surface as an industry," Iam Robotics' Galluzzo says. The same could be said about the logistics industry's evolution to include advanced robotics in buildings originally designed for people and goods.
Amazon package deliveries are about to get a little bit faster—thanks to specially outfitted delivery vans and the magic of AI.
Last month, the mega-retailer introduced its Vision-Assisted Package Retrieval (VAPR)solution, an AI (artificial intelligence)-powered system designed to cut the time it takes drivers to retrieve packages from the back of the van.
According to Amazon, VAPR kicks in when the van arrives at a delivery location, automatically projecting a green “O” on all packages that will be delivered at that stop and a red “X” on all other packages. Not only does that allow the driver to find the right package in seconds, the company says, but it also eliminates the need to organize packages by stop, read and scan labels, and manually check the customer’s name and address to ensure they have the right parcels. As Amazon puts it, “[Drivers] simply have to look for VAPR’s green light, grab, and go.”
The technology combines artificial intelligence (AI) with Amazon Robotics Identification (AR-ID), a form of computer vision originally developed to help fulfillment centers speed up putaway and picking operations. Linked to the van’s delivery route navigation system, AR-ID replaces the need for manual barcode scanning by using specially designed light projectors and cameras mounted inside the van to locate and decipher multiple barcodes in real time, according to the company.
In field tests, VAPR reduced perceived physical and mental effort for drivers by 67% and saved more than 30 minutes per route, Amazon says. The company now plans to roll out VAPR in 1,000 Amazon electric delivery vans from Rivian by early 2025.
We are now into the home stretch of the holiday shopping season—the biggest retail bonanza of the year. By now, many shoppers have already made their purchases and are putting the final touches on their gifts. Some of us procrastinators have not even started. Isn’t that why online shopping was invented?
Here are some interesting facts about Americans’ holiday shopping patterns. The National Retail Federation estimates that consumer spending for the holidays will average $902 per person. Some $641 of that will be for gifts, with the remainder spent on food, decorations, and other holiday items.
Many of those purchases will be online, where more than 21% of all consumer transactions now occur. A recent report from DHL eCommerce reveals that 61% of U.S. shoppers buy online at least once a week, and 84% browse online one or more times a week.
We also buy a range of goods that way—63% buy clothing and footwear through e-commerce sites, according to the DHL report. Next most popular were consumer electronics at 33%, followed by health supplements at 30%.
That first category is interesting, because apparel and footwear are also among the most widely returned items, especially when bought as gifts. Either they don’t fit properly, or they aren’t quite what the recipients had in mind—which means that each January, retailers must cope with a flood of returns.
Of course, returns are not a seasonal phenomenon; consumers return goods—particularly those bought online—year round. Between 25% and 35% of all goods purchased via e-commerce are returned, depending on whose figures you believe. By comparison, only 8% to 9% of products bought in stores, where we can see the actual items and try on clothing and shoes, end up being returned.
Try-ons are not possible with apparel sold online, which leads to the common practice of “bracketing,” where customers order an item in multiple sizes, pick the one that fits best, and send back the rest. The seller typically absorbs the reverse logistics costs—and those costs can be significant. The retail value of returned consumer items totals around $745 billion each year. According to Narvar, a company that helps retailers manage the post-purchase customer experience, more than 90% of returned products have nothing wrong with them. They simply weren’t wanted or needed.
So as you make those final holiday selections, help your fellow supply chain professionals. Choose your gifts wisely to reduce the chances they’ll be returned. And remember, gift cards are always nice.
Funds are continuing to flow to companies building self-driving cars, as the Swiss startup Embotech today said it had raised $27 million to expand autonomous driving solutions for logistics in Europe and beyond, including U.S. operations by the end of 2025.
The Zurich firm said it would use the new funding to help the company scale up its Automated Vehicle Marshalling (AVM) and Autonomous Terminal Tractor (ATT) solutions in Europe, and ultimately in the United States, Middle East, and Asia.
Embotech—which is short for “embedded optimization technologies”—says it has already secured multi-year rollout contracts for its AVM solution in finished vehicle logistics and for its ATT solution for port and yard logistics applications.
Specifically, Embotech began rolling out its AVM solution in 2023 with automaker BMW. The technology guides new BMW vehicles along a one-kilometer route between two assembly facilities, through a squeak and rattle track, and to the finishing area – with no driver needed at any stage of the journey. That will now expand under a multi-year contract to install the AVM solution in six additional BMW passenger car factories worldwide by the end of 2025, including BMW’s plant in Spartanburg, South Carolina.
And for its ATT business, Embotech is gearing up for a major rollout to haul shipping containers at Europe's largest port, the port of Rotterdam in the Netherlands, with 30 units set to be deployed over the next 2 years. The electric ATTs are equipped with Embotech’s Level 4 Autonomous Vehicle (AV) Kit, which enables them to operate autonomously in complex, mixed traffic situations. Embotech’s autonomous tractors use a combination of LIDAR, cameras, and GPS to detect obstacles in all weather conditions and achieve localization accuracy of less than 5 cm.
According to Embotech, its autonomous driving solutions deliver benefits such as increasing operational efficiency through 24-hour operation, flexible peak handling, and improved transparency with digital integration.
The “series B” round was led by Emerald Technology Ventures and Yttrium, with additional funds from BMW i Ventures, Nabtesco Technology Ventures, Sustainable Forward Capital Fund, RKK VC and existing investors. “Embotech impressed us with their unique, highly adaptable autonomous logistics solution,” Axel Krieger, Partner at Yttrium, said in a release. “The company tackles the global logistics challenge for both commercial and passenger vehicles. With a strong orderbook as well as proven industry partnerships, Embotech is uniquely positioned to lead the market. An investment that aligns perfectly with Yttrium’s goal to empower tomorrow’s B2B technology champions."
The private equity-backed warehousing and transportation provider Partners Warehouse has acquired PSS Distribution Services, a third-party logistics (3PL) provider specializing in warehousing, distribution, and value-added services on the East Coast, the company said today.
The move expands Partners Warehouse’s reach from its current territories, which stretch from its Elwood, Illinois, headquarters to its two million square feet of warehousing and rail transloading facilities across eight locations in Illinois, California, and Dallas.
In addition to adding East Coast operations to that footprint, the move will also strengthen Partners’ expertise in the food and ingredients sector, enhance its service capabilities, and improve the business’ capacity to support existing and new clients who require a service provider with a national footprint, the company said.
From its headquarters in Jamesburg, New Jersey, PSS brings experience across industries including food, grocery, retail, food service, direct store distribution (DSD), and e-commerce. The company is known for its state-of-the-art facilities and food-grade warehousing options.
“This acquisition marks a significant milestone in Partners Warehouse’s expansion strategy,” Nick Antoine, Co-Founder, Co-CEO, and Managing Partner of Red Arts Capital, said in a release. “The addition of PSS enables us to grow our capacity and broaden our service offerings, delivering greater value to our clients at a time when demand for warehousing space continues to rise.”
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Photo courtesy of the Association of Equipment Manufacturers (AEM)
Think you know a lot about manufacturing? Your hard-won knowledge might be about to pay off in the form of a brand-new pickup truck. No, you don’t have to physically assemble the vehicle. But you could win a Ford F-150 by playing an industry-themed online game.
The organization says the game is available to anyone in the continental U.S. who visits the tour’s web page, www.manufacturingexpress.org.
The tour itself ended in October after visiting 80 equipment manufacturers in 20 states. Its aim was to highlight the role that the manufacturing industry plays in building, powering, and feeding the world, the group said in a statement.
“This tour [was] about recognizing the essential contributions of U.S. equipment manufacturers and engaging the public in a fun and interactive way,” Wade Balkonis, AEM’s director of grassroots advocacy, said in a release. “Through the Manufacturing Challenge, we’re providing a unique opportunity to raise awareness of our industry and giving participants a chance to win one of the most iconic vehicles in the country—the Ford F-150.”