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For small truckers, an out-of-service rig means an out-of-work driver. One truckmaker is borrowing distribution techniques from the retail world to get repair parts right out to dealers and trucks back on the road.
The Defense Department, an institution that once issued an eight-page specification for doughnuts, is now buying the technology for its advanced cargo tracking system off the shelf. It's even offering to share what it learns with the rest of the logistics world.
Technology that keeps the lines of communication open is helping consumer goods companies satisfy even their fussiest customers: the big box retailers.
Sophisticated technology makes it possible to track a product's exact whereabouts through the entire supply process and beyond. But the story it reveals might be more than you want to or ought to know.