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In an age where cost competitiveness largely determines business success, the pressure to reduce costs has become the supply chain manager's constant companion.
You no longer have to rely on your workers for that information. Today's sophisticated software can tell you everything you want to know about your staffers' productivity.
Sure they're cheaper than you are, capable of working 24/7 and getting smarter all the time. But there's no need to dust off your resume. "Intelligent" software programs still have a long way to go.
With millions of fans awaiting the release of the Madden videogame each August, game-maker Electronic Arts has invested in a state-of-the-art logistics system to ensure it doesn't drop the ball.
In just three short years, Southern Living at Home had hit it big. Orders for everything from firescreens to crystal stemware were pouring in at a rate of 10,000 a day. There was just one problem: that was about 7,000 more than the company could ship out. Fortunately, help was a phone call away.