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Companies gain a strategic competitive edge in supply chain execution not because they possessed technology that none of their competitors had, but because they had figured out how to use that technology better than anybody else.
Revamping warehouse operations won't seem half as risky if you try it with imaginary staff picking tiny items from hypothetical racking on a theoretical work schedule. Think The Sims meet the DC.
Where most people go wrong with new technology is by focusing far too much on the technology itself and far too little on the inherent difficulties of implementing it into an existing business.
Some companies have installed supply chain software and succeeded magnificently; others fail miserably. What makes one company succeed and another fail?