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Consumers are embracing parcel lockers, where they can retrieve (and often return) parcel shipments at their convenience. Delivery firms are taking note.
Chicago-based warehouse proving ground for initiative; OIG sees major opportunities for agency in domestic, international e-fulfillment; new services would take USPS beyond its historical mandate.
First-class mail may be subsidizing expansion of shipping services, rivals say; USPS denies claims, says costing data follows Postal Commission guidelines.