New Penn, a regional LTL carrier serving the Northeast United States, Canada, and Puerto Rico, introduces a new suite of guaranteed service offerings. The new offerings include a guaranteed-by-9-a.m. service that provides customers with a level of morning delivery precision typically found only with air freight or dedicated delivery service as well as a day-definite service that guarantees delivery by 3:30 p.m., rather than the end of the day.
With the enhancements, the New Penn Guaranteed Precision suite of services now includes guaranteed delivery by 9 a.m., guaranteed delivery by noon, guaranteed delivery by 3:30 p.m. (day-definite), guaranteed delivery within a single-hour window, and guaranteed delivery within a multi-hour window.
New Penn, which is one of YRC Worldwide's regional operating companies, says the new services are covered by its no-hassle guarantee. Under that guarantee, the carrier pledges to deliver the shipments complete and on time or the invoice will automatically be reduced to zero dollars with no need for the customer to file a claim.
Company: New Penn
Company URL: www.newpenn.com