In "New uses for old things," one of our favorite departments in the magazine Real Simple, the magazine's editors suggest alternative, often surprising, uses for everyday objects. That's exactly what came to mind when we read the Feb. 2 "Logistics Viewpoints" e-newsletter. In it, Precision Software Marketing Manager Linda Olster explained how to use a transportation management system (TMS) to streamline the handling of returned goods and improve the customer's experience. Here's a summary of her suggestions:
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